3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews of The Landis Taipei

4.5 out of 5
The Landis Taipei
41 Min Chuan East Road, Section 2, Taipei

Reviews

9.2

Wonderful

Rating 10 - Excellent. 693 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 36 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abhijit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 5 star hotel that’s well located. We got a large family connecting room and enjoyed having 2 bedrooms, 2 bathrooms, and a living room. Only the carpet needs replacement like other reviews have already stated. Would stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Stayed 3 nights in Mar 2024

8/10 Good

gil

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, but can't say the same about the area.
Stayed 1 night in Mar 2024

10/10 Excellent

gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Eskander

Stayed 1 night in Feb 2024
Response from The Landis Taipei on Feb 21, 2024
Thank you for your positive rating. Your feedbacks are important for us to improve our service quality. We look forward to another chance of welcoming you back to the hotel in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
To me, the Landis hotel in Taipei is excellent. When booking online I had to make decision between Aloft or Landis. After reading reviews, I took my chance and chose Landis. I didn’t stay at Aloft but I was very happy with my stay at Landis The hotel is clean, convenient located. Staff is very nice and helpful The way the hotel is pretty classy, of course, with my standard of classiness
Stayed 3 nights in Feb 2024
Response from The Landis Taipei on Feb 21, 2024
Thank you for your positive feedbacks. We are glad that the hotel's location, condition and associates' services met with your expectations. Your feedbacks are vital for us to improve on our service standard. We look forward to another chance of welcoming you back to the hotel in the future.

6/10 Okay

My

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from The Landis Taipei on Feb 2, 2024
Thank you for your rating as it is important to us in our efforts to continuously improve our service quality. We look forward to welcoming you back to The Landis Taipei again.

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The Landis Taipei on Jan 11, 2024
Thank you for your positive rating as it is important to us in our efforts to continuously improve our service quality. We look forward to welcoming you back to The Landis Taipei.

10/10 Excellent

Shay, VAN NUYS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel, great service, super clean with amazing beds. Its decor is slightly dated but the facilities are maintained very well by a super professional team. The room are smaller but the bathroom and the rain shower is immaculate. It is a bit far from Taipei 101 and the heart of Taipei (10 minutes taxi ride). We did walk it one time which was beautiful. Tons of amazing cafes and bakeries around. 3 minute walk to the metro station.
Stayed 4 nights in Dec 2023
Response from The Landis Taipei on Jan 11, 2024
Thank you for sharing your stay experience. We are glad that you were satisfied with the hotel's facilities, room amenities and our associates' services. On top of MRT and taxi, there are a few other options in getting around the city i.e. public bus in front of the hotel and the highly praised convenient and cheap YouBike. We certainly look forward to welcoming you back at The Landis Taipei again.

10/10 Excellent

Yong Hoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider this place for next stay.
Stayed 2 nights in Dec 2023
Response from The Landis Taipei on Dec 18, 2023
Thank you for your positive rating as it is important to us in our efforts to continuously improve our service quality. We look forward to welcoming you back to Your Home Away From Home again.

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from The Landis Taipei on Dec 13, 2023
Thank you for your positive rating as it is important to us in our efforts to continuously improve our service quality.. We look forward to welcoming you back to Your Home Away From Home again.

8/10 Good

Yukkuen

Traveled with family
Liked: Staff & service
Rooms are not provided with any hand soap since disposable soaps are no longer permitted in the city or something per receptionist. If guests wanted a amenity bag it would costs NT$100. We were given a bag free but we really just needed the hand soap and nothing else from that bag. Hotel could at least provide refillable hand soap in each guest room to keep all common areas like elevator buttons sanitized and clean. I felt like people are not going to wash their hands thoroughly if they had to step into the shower to use the refillable shower gel. Otherwise stay was great.
Stayed 7 nights in Dec 2023
Response from The Landis Taipei on Dec 11, 2023
Thank you so much for taking your valuable time to share with us your stay experience. We apologize if our sustainable initiatives have caused our guests with discomfort and inconvenience. Your concern on the hand soap will surely be taken into consideration during our next departmental meeting. We look forward to welcoming you back in the near future.

10/10 Excellent

Sunny, RICHOMOND

Stayed 2 nights in Dec 2023
Response from The Landis Taipei on Jan 2, 2024
Thank you for your positive rating as it is important to us in our efforts to continuously improve our service quality. We look forward to welcoming you back to Your Home Away From Home again.

10/10 Excellent

Otto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Landis Taipei on Dec 13, 2023
Thank you for your positive rating as it is important to us in our efforts to continuously improve our service quality. We look forward to welcoming you back to Your Home Away From Home again.

10/10 Excellent

Kan Siew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with friendly staff and great service. Good location near Metro station.
Stayed 6 nights in Nov 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our hotel. It's our pleasure to heard that you have excellent experience while you staying with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

8/10 Good

Teddy, Harbor City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is rather dated. Otherwise, it’s quite good in terms of cleanliness and service
Stayed 3 nights in Nov 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your feedback on our hotel. Your comments are invaluable to us in our efforts to continuously improve our services. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Paul, Irvine

Traveled with family
Very nice !
Stayed 6 nights in Nov 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. It is really great to heard that you enjoy your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

inback, Edgewater

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Nov 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. It is really great to heard that you enjoy your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

4/10 Poor

John, Saint Louis

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this thinking it was a 5 star property. It was very old and looks like it has never been remodeled. The carpet had stains all over it in the room. The place is super old. I never really review any place, but this had to be reviewed as I feel like it is not a proper description of the hotel on the website.
Stayed 3 nights in Nov 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you for your comments regarding your recent staying experience at The Landis Hotel Taipei. Your comments are invaluable to us in our efforts to continuously improve our services. Your experience has been shared with our Hotel Management Team. We truly appreciate your feedback as it is a way to ensure we are delivering an excellent service to our customers. We will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

David, Everett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. It's our pleasure to heard that you have excellent experience while you staying with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

TENG-CHIN,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are very polite, helpful & friendly! Excellent service!
Stayed 2 nights in Oct 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. It's our pleasure to heard that you have excellent experience while you staying with us. Your comments are invaluable to us in our efforts to continuously improve our services. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Li
I originally booked in a different hotel but last minute I changed to booked Landis Taipei, which turned out a one of the best decision for our family trip. It’s a very classic five stars hotel with the best city center location, five minutes walk to the MRT, which connects to every sightseeing attractions in Taipei. Also, the surrounding areas have so much to offers, foods, massages and everything. Furthermore we really appreciate the hotel staffs, their concierge staff are so helpful, their room are nice , good value for a city central location, breakfast buffet are great. Lastly, I really love they put so many great books for guests to read, I loved one book so much and I just asked for buying from them, but they actually decided to give it to me when I checked out. What a surprise and how kind and generous. We will return to Taipei and we’ll stay this hotel definitely. Thanks.
Stayed 4 nights in Oct 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our staff and the hotel. It is really great to heard that you enjoy your stay with us. Our greatest desire is to ensure our guests are satisfied at all levels and we continuously improve our service to all our guests. We surely will look forward to welcoming you back to The Landis Taipei in the future.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
謝謝您選擇入住台北亞都麗緻大飯店並分享您寶貴的入住體驗。很榮幸您滿意此次住宿。我們秉持著好好款待每一位住客的心,致力於給予每位賓客貼心細緻的住宿體驗,讓您在回憶亞都麗緻時能想起我們的美好。

8/10 Good

Angel

Traveled with partner
Staff members are quite friendly, location is good only minutes walk to the Metro and a popular night market near by
Stayed 2 nights in Oct 2023
Response from Guest Relations Supervisor Tina Liao on Dec 5, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. It's our pleasure to heard that you have excellent experience while you staying with us. Your comments are invaluable to us in our efforts to continuously improve our services. We surely will look forward to welcoming you back to The Landis Taipei in the future.

8/10 Good

Wei Sheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Oct 2023
Response from Guest Relations Supervisor Tina Liao on Oct 21, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. It is really great to heard that you enjoy your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

LARRY

Stayed 4 nights in Sep 2023
Response from Guest Relations Supervisor Tina Liao on Oct 21, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our Hotel. It's happy to hear that you have a pleasant staying with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

6/10 Okay

Jessica

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Guest Relations Supervisor Tina Liao on Oct 1, 2023
Thank you so much for taking your valuable time to share with us your experience. Your feedback are invaluable to us in our efforts to continuously improve our services. We surely will look forward to welcoming you back to The Landis Taipei in the near future.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service.
Stayed 14 nights in Aug 2023
Response from Guest Relations Supervisor Tina Liao on Sep 27, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our hotel. Your comments are invaluable to us in our efforts to continuously improve our services. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is great, quite and very clean. All staff are very nice and professional. I really enjoyed my stay.
Stayed 4 nights in Sep 2023
Response from Guest Relation Supervisor Tina Liao on Sep 20, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our hotel. It's great to heard that you have enjoy your stay with us. Our greatest desire is to ensure our guests are satisfied at all levels and we continuously improve our service to all our guests. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Ka Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and relaxed stay.
Stayed 1 night in Sep 2023
Response from Guest Relations Supervisor Tina Liao on Sep 20, 2023
Thank you so much for taking your valuable time to share with us your experience. It's happy to hear that you have a pleasant staying with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

4/10 Poor

Chukyum

Disliked: Cleanliness, staff & service
Carpet stains, only one staff for check in, mistake made upon my reservation which caused me own expense to call long distance to clarify, and not flexible for just 30 minutes later to check out
Stayed 4 nights in Sep 2023
Response from Guest Relations Supervisor Tina Liao on Sep 20, 2023
Thank you so much for taking your valuable time to share with us your experience. We sincerely apologize for any inconvenience caused. We have shared the issues you mentioned with the relevant departments and are taking appropriate measures to improve these issues. We sincerely appreciate your feedback which will help us improve and enhance our service quality. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

PAILIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Guest Relations Supervisor Tina Liao on Sep 10, 2023
Thank you so much for choosing The Landis Taipei and giving us positive feedback. We do hope to see you in the future.

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Guest Relations Supervisor Tina Liao on Aug 20, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. It is really great to heard that you enjoy your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

8/10 Good

Tien Luon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Guest Relations Supervisor Tina Liao on Aug 20, 2023
謝謝您選擇台北亞都麗緻大飯店並分享您的住宿體驗。未來我們也將會持續努力提供適切與貼心的服務給每位貴賓,竭誠歡迎您再次蒞臨台北亞都麗緻大飯店。

10/10 Excellent

Stephen, Annandale

Stayed 1 night in Jul 2023
Response from Guest Relations Supervisor Tina Liao on Aug 6, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. We surely will look forward to welcoming you back to The Landis Taipei in the future.

8/10 Good

Dezhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Guest Relations Supervisor Tina Liao on Jul 9, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback. Our greatest desire is to ensure our guests are satisfied at all levels and we continuously improve our service to all our guests. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Catherine

Stayed 2 nights in Jun 2023
Response from Guest Relations Supervisor Tina Liao on Jul 30, 2023
Thank you so much for taking your valuable time to share with us your experience. It is a great honor to hear that you have enjoyed your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the near future.

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
I thought this is a 3 star hotel with a 5 star price. Room is huge but super out dated and dirty. There’s a dead bug by the window when I checked in. Guess what? It’s still lying there after three nights. Apparently house keeping comes in and ‘cleans’ my room everyday but failed to notice that. I stayed here as I had a business dinner at the French restaurant at the hotel, which was pretty average by the way. There are so many much better hotels at this price in Taipei.
Stayed 4 nights in Dec 2022
Response from Guest Relations Supervisor Tina Liao on Jun 11, 2023
Thank you so much for taking your valuable time to share with us your experience. We are very sorry about the condition of the room cleanliness. We have shared the issues you mentioned with the relevant departments and are taking appropriate measures to improve these issues. We would be enhancing our internal inspection procedures to ensure rooms are as clean as we should be. We sincerely appreciate your feedback which will help us improve and enhance our service quality. We do hope to see you in the future so that we can have the opportunity to redeem your faith in us.

10/10 Excellent

Martin

Stayed 7 nights in May 2023
Response from Guest Relations Supervisor Tina Liao on Jun 25, 2023
Thank you so much for sharing with us your experience. We truly appreciate your positive feedback. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Response from Guest Relations Supervisor Tina Liao on Jun 7, 2023
Thank you so much for taking your valuable time to share with us your experience. We surely will look forward to welcoming you back to The Landis Taipei in the future.

8/10 Good

Hui Chen

Stayed 2 nights in May 2023
Response from Guest Relations Supervisor Tina Liao on Jun 18, 2023
感謝您蒞臨台北亞都麗緻大飯店。很榮幸能得到您對我們的支持,我們仍會秉持優良傳統的服務精神,努力提供美味可口的餐點,潔淨優雅的用餐環境,及適切貼心的服務,竭誠歡迎您再度蒞臨台北亞都麗緻大飯店。

10/10 Excellent

CHUN WEN RICK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall
Stayed 3 nights in May 2023
Response from Guest Relations Supervisor Tina Liao on May 12, 2023
Thank you so much for taking your valuable time to share with us your experience. It is really great to heard that you enjoy your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Chung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Classy and pleasant
Stayed 3 nights in May 2023
Response from Guest Relations Supervisor Tina Liao on May 12, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our hotel. Your comments are invaluable to us in our efforts to continuously improve our services. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, and convenient location. About 7min walk to nearest MRT entrance
Stayed 3 nights in May 2023
Response from Guest Relations Supervisor Tina Liao on May 9, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our Hotel. It's our pleasure to heard that you have excellent experience while you staying with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great stay overall
Stayed 4 nights in Apr 2023
Response from Guest Relations Supervisor Tina Liao on May 6, 2023
Thank you so much for taking your valuable time to share with us your experience. It is really great to heard that you enjoy your stay with us. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Xiajun

Stayed 2 nights in Apr 2023
Response from Guest Relations Supervisor Tina Liao on May 23, 2023
謝謝您選擇台北亞都麗緻大飯店並分享您的住宿體驗。未來我們也將會持續努力提供適切與貼心的服務給每位貴賓,竭誠歡迎您再次蒞臨台北亞都麗緻大飯店。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service, clean, great attentive staff. Overall we enjoyed our stay and felt taken care of. There are 711s and Family Marts nearby if you need anything.
Stayed 4 nights in Apr 2023
Response from Guest Relations Supervisor Tina Liao on May 6, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our staff and the hotel. Our greatest desire is to ensure our guests are satisfied at all levels and we continuously improve our service to all our guests. We surely will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Akhter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very helpful, friendly and prompt staff at every level. Everything was perfect. There was nothing I did not like.
Stayed 3 nights in Apr 2023
Response from Guest Relations Supervisor Tina Liao on Apr 22, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our staff. Our greatest desire is to ensure our guests are satisfied at all levels and we continuously improve our service to all our guests. We surely will look forward to welcoming you back to The Landis Taipei in the future.

6/10 Okay

allen

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the room is clean and neat. but hotel doesn't have restaurant for lunch and dinner, the in hotel restaurant has been closed for service. it is very inconvenient.
Stayed 1 night in Apr 2023
Response from Guest Relations Supervisor Tina Liao on Apr 22, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your feedback on our restaurant. We have three restaurants in our hotel and they do have their own opening hours. We are deeply sorry to cause your inconvenient. Our staff are more than happy to help you to book the seat in advance. Thanks again for your comments and it is invaluable to us in our efforts to continuously improve our services. We will look forward to welcoming you back to The Landis Taipei in the future.

10/10 Excellent

Geoff

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a good gym on the top floor with an outdoor area for a drink. Very close to the canal for runners. Staff were super friendly and helpful. Breakfast was excellent.
Stayed 3 nights in Apr 2023
Response from Guest Relations Supervisor Tina Liao on Apr 15, 2023
Thank you so much for taking your valuable time to share with us your experience. We truly appreciate your positive feedback on our hotel. Our greatest desire is to ensure our guests are satisfied at all levels and we continuously improve our service to all our guests. We surely will look forward to welcoming you back to The Landis Taipei in the future.