Ratings based on 344 Verified Reviews

3.7 out of 5
84% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good experience

Posted Apr 23, 2017
I was upgraded to a bigger room with window. The room has a single and queen size bed. Bed was very comfortable but prefered a harder pillow. The only improvement has to be the single functioning lift which took forever to come. Could not take much weight thus during peak period u can only take the stairs. Just pray that it is not the day u do ur check out, can't possibly carry ur luggages down the stairs. Imagine u are on the 10th floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
The breakfast has room to improve and the room size is acceptable.
4 out of 5
by Fred

Nice hotel in a nice area of town

Posted Mar 11, 2017 on Hotels
The room was small, but everything was there ... except the safe!!! The availability of a safe was one of my selection criteria. They also offered a very convenient airport transfer at a better rate than the meter taxi I used to come from the airport to the hotel.
2 out of 5
by A verified traveler

bad breakfast, poor service, not near Ximen

Posted Mar 5, 2017
when I asked for replacement of toilet paper, the operator asked me to use the facial paper or to collect the toilet paper in their reception :(.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good experience

Posted Jan 11, 2017
Convenient location - close to shopping district Ximending, yet not in the midst of it as it sits on a quieter street near the outskirts. Friendly & approachable staff - be it counter staff or cleaners etc. Overall good service from them.
4 out of 5
by Chanda

Convenient and Clean hotel

Posted Jan 11, 2017 on Hotels
Clean and comfortable room. Very accessible and convenient- near shopping area, train station.
3 out of 5
by Mai

This traveler left a rating score only Posted Dec 24, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic front desk staff

Posted Nov 22, 2016
Front desk staff are always vigilant to visitors arriving and asked if assistant is required without guest having to approavh them first. The only setback is during breakfast time. Replenisment if food item are only done when the tray is almost zero.
4 out of 5
Recommended
for Everyone
by A verified traveler

Worth the money

Posted Nov 22, 2016
The only set back is the breakfast. It is constantly empty and although the kitchen staff are around to check, they don't seem to be bother ed to replenish the food until the tray is almost empty.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels