Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
4.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Near the airport but hard to findPosted Apr 26, 2015
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.
for Business Travelersby RIV from Delaware, USA
Great business hotelPosted Nov 15, 2012
Pros: guest services
Cons: wood floor segment was slippery
Location: Close to Taiyuan airport in New District
Guest manager extremely reactive and helped with flight modifications late at night.