Ratings based on 2 Verified Reviews

3.5 out of 5
3.0 Room cleanliness
4.0 Service & staff
3.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Near the airport but hard to find

Posted Apr 26, 2015
The tourist desk at the airport did not know this 5Star hotel. After calling the hotel and getting the directions for the Taxi in Chinese, the driver could not find it either. Mid April the hotel turned off the heat already and the room was very cold. They did give me a small space heater but it was barely enough for the big room they put me in. The carpets in the room were quite dirty and showed its age.
4 out of 5
Recommended
for Business Travelers
by RIV from Delaware, USA

Great business hotel

Posted Nov 15, 2012
Pros: guest services
Cons: wood floor segment was slippery
Location: Close to Taiyuan airport in New District
Guest manager extremely reactive and helped with flight modifications late at night.