Ratings based on 463 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Radisson at agra

Posted Aug 24, 2017
I got gastroenteritis after eating at this place Could not enjoy my trip. Air conditioner not working
Comment from Hotel Management
Aug 26, 2017 by Rajat, Hotel Management
Dear Valued Guest, At the outset allow me to thank you for your patronage towards The Radisson Blu, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. We thank you once again and sincerely hope you give us another opportunity to wow you with our Carlson hospitality. Regards, Rajat Tuli  
3 out of 5
Recommended
for Everyone
by A verified traveler from Bloomington, Indiana

Money disappeared from room

Posted Aug 23, 2017
The main problem I had was that I sent some pants to be laundered. Those pants had about 5000 rupees in them. When I realized that they were in the pants, I contacted management. They said they questioned the staff, but couldn't find the money. I believe one of their employees took it, but I couldn't prove it. If I ignore this, which is big thing to ignore, then the hotel was pretty decent and I would stay there again. So I suppose the message is check your clothes carefully before sending them to be laundered if you stay here.
Comment from Hotel Management
Aug 25, 2017 by Rajat, Hotel Management
Dear Kevin, At the outset allow me to thank you for your patronage towards The Radisson Blu, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. We thank you once again and sincerely hope you give us another opportunity to wow you with our Carlson hospitality. Regards, Rajat Tuli  
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 15, 2017
Pros: location
Cons: Room could be a little cleaner
Location: Taj is close
Location was great. Our room was overall clean but had kid's fingerprints all over the windows. The bathroom vanity wasn't very clean as well. I would still stay here again as the room was overall very good and the location is great.
Comment from Hotel Management
Aug 17, 2017 by Rajat, Hotel Management
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Radisson Blu Agra! Regards, Rajat Tuli
1 out of 5
by A verified traveler from UK

Terrible hotel

Posted Jun 2, 2017 on Orbitz
The stay began with checkin staff who were not welcoming and were in fact very rude. In spite of all details having been given provided online during our online booking the the checkin took 30 minutes. The staff seemed confused by the entire checkin process and made it unnecessarily stressful. When dining in the main restaurant for dinner the manager placed us outside restaurant in the corridor in spite of the restaurant being empty. He then proceeded to give menus to both male guests leaving the female guest without a menu. He then ignored her request for a menu. Very bad experience.
Comment from Hotel Management
Jun 6, 2017 by Rajat , Hotel Management
Dear Valued Guest, At the outset allow me to thank you for your patronage towards The Radisson Blu, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. We thank you once again and sincerely hope you give us another opportunity to wow you with our Carlson hospitality. Regards, Rajat Tuli  
1 out of 5
by A verified traveler

Extremely underwhelming hotel experience

Posted Jun 2, 2017 on Orbitz
Very eloquent hotel in the middle of deprived Agra. Great location for visiting the Taj, but woeful hotel. Checked in with eight people, took 40 mins and still wasn't completed correctly. Was told on multiple occassions I wasn't staying in my room, and was asked to produce ID and said I was lying. Cutlery was dirty in the restaurant and females weren't given a menu. I'm glad the Taj was incredible!
Comment from Hotel Management
Jun 6, 2017 by Rajat , Hotel Management
Dear Valued Guest, At the outset allow me to thank you for your patronage towards The Radisson Blu, Agra. Your feedback is very valuable for us; it always helps us serve you better. We deeply regret the inconvenience caused to you during your stay and assure you it is otherwise unlike the high standards of service we endeavor to maintain. Your feedback has been shared with the concerned departments and we shall definitely look into the same. We thank you once again and sincerely hope you give us another opportunity to wow you with our Carlson hospitality. Regards, Rajat Tuli  
5 out of 5
by Ashok

Posted May 30, 2017 on Hotels
It was amazing experience as i booked hotel to celebrate my 8th anniversary and everythign arranged good.
Comment from Hotel Management
Jun 1, 2017
Write your comment.Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli
4 out of 5
Recommended
for Everyone
by A verified traveler from Pune

Great Hotel ! Great Staff !

Posted May 3, 2017
Since it was my 50th birthday and we had mentioned this to the hotel ,they sent me a complimentary cake at 11:30 pm the previous night to celebrate! It was a warm gesture from the hotel side .....Our stay was very pleasant and we were walking distance from The Tajmahal .The breakfast was really good ! The staff excellent!
Comment from Hotel Management
May 5, 2017 by Rajat , Hotel Management
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli
5 out of 5
by Gregor

Great stay in Agra

Posted Apr 29, 2017 on Hotels
Great hotel with very good staff. We were given an upgrade which we appreciated! The hotel is very close to Taj Mahal, very convenient. The breakfast was very good, we also had a nice dinner at one of the restaurants.
Comment from Hotel Management
May 3, 2017
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Hotels.com The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli
4 out of 5
Recommended
for Everyone
by A verified traveler from Granada Hills, Ca

Nice Hotel overall

Posted Apr 26, 2017
Had a nice experience overall. Staff was friendly and helpful. Room comfort was excellent. Just a short distance from the Taj Mahal. I would definitely recommend this hotel.
Comment from Hotel Management
May 2, 2017 by Rajat , Hotel Management
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. The team is excited looking at your fantastic feedback and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Regards, Rajat Tuli
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto canada

very nice stay

Posted Apr 24, 2017
It's easy to see why this is a five star hotel. Rooms are modern clean and extremely comfortable hotel grounds and facilities are very good. The only drawback I have Is that check in took 45 minutes before I was escorted to my room
Comment from Hotel Management
Apr 24, 2017 by Rajat , Hotel Management
Dear Valued Guest, It was a pleasure to have you stay at The Radisson Blu, Agra recently. Thank you for taking the time to review us on Expedia. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments, though I am glad to note that you have left with a positive impression of our hotel and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel. We look forward to welcoming you back to Radisson Blu Agra! Regards, Rajat Tuli