Ratings based on 171 Verified Reviews

3.2 out of 5
67% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
2.9 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

in the heart of Taksim region

Posted Nov 14, 2017
Pros: Location
Location: Istanbul has treasures to discover wherever you stay
Favorable location but hotel needs extensive renovation. Room was too small for one bed yet there was two!
Comment from Hotel Management
Nov 28, 2017 by Online Sales Manager, Hotel Management
Thank you for your good grades about our hotel! We are delighted that you are satisfied with your visit. We will be glad to welcome you again at our hotel as soon as possible. Yours sincerely, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Very nice hotel

Posted Oct 30, 2017
One of the best hotels i stayed in istanbul, very calm area and 5 min away from everything you need(taksim square, reataurants, shopping and metro)
Comment from Hotel Management
Nov 8, 2017 by Online Sales Manager, Hotel Management
Dear Mohamad BAKRI, We would like to thank Express StarHotel Taksim for sharing your valuable impressions with our guests. I would like to express our joy to be able to provide you with a comfortable service and to learn that you are satisfied with our services. We pride ourselves on the opinions of our esteemed guests and share them with all of our colleagues in order to ensure 100% guest satisfaction. I would like to welcome you again as soon as possible, I offer my respects on behalf of my colleagues and colleagues. Ali INCE
3 out of 5
Recommended
for Everyone
by A verified traveler

nice location, small room

Posted Oct 4, 2017
Pros: location
Cons: rooms need to be improved
Location: Taksim area, metro and on the other bus routes.
Good location but the rooms are kinda small. Overall, I would recommend for a short term stay.
Comment from Hotel Management
Nov 16, 2017 by Online Sales Manager, Hotel Management
Thank you very much for your positive comments and feedback on your experience during your recent stay at the Express Star Hotel Taksim . Please be assured you that we will continue our efforts to make our guests satisfied and to experience a comfortable stay with us. We are looking forward to your next visit in the near future. Best regards, Ali INCE Online Revenue Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Location and cleanness

Posted Nov 19, 2016
Close to many attractions.. Friendly staff. Small but clean room #503
Comment from Hotel Management
Nov 27, 2016 by Express Star Hotel Taksim, Hotel Management
Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler from Istanbul, Turkey

Right on Taksim

Posted Jun 28, 2016
Pros: The folks working there are great. A maid turns the room every day and there's a free (included in the price I paid, anyway) breakfast.
Cons: I suppose that, if you want luxury in your life, this one might not be your best bet. Great for a place to stay and go see the city, though.
Location: European Istanbul. Istiklal Caddesi. Cihangir. Short tram/cable car ride down to Karakoy. It's touristy Istanbul in a relatively cheap package.
Rooms are clean and cheap, given the area. The staff is fantastic. Everyone is very friendly and most know some English. That being said, they're really very willing to help you practice speaking Turkish. I had some great nights sitting on the porch smoking a cigarette and practising with them. The staff make this place. Rooms are a bit small, by American standards, but they're clean and comfortable and the internet connection is (barring one day I was there) totally reliable and secured by an off-site provider. In any case, the location is great and I would highly reccomend it to a solo traveler or a couple on a budget.
Comment from Hotel Management
Jul 13, 2016 by Guest Service Management, Hotel Management
Our esteemed guest. Our hotel rooms are being renewed day by day. We strive to make our guests comfortable accommodation. Our hotel is not experienced problems with the internet. staff goes to foreign language courses. Thank you
3 out of 5
by galina from san francisco

confusing

Posted Jan 8, 2016 on Hotels
Very warm and clean room. However, xxx mells of cst litter and tobacco are present.Sippery snow is not cleaned around the hotel, making it dangerous to get to the entrance of the building. Frond desk people vary from super friendly to very rude. Upon check out they refused to give me a copy of my receipt.
Comment from Hotel Management
Mar 3, 2016 by ali ince, Hotel Management
Dear guest. Where did you make your reservation.? Expedia. You should receive your accommodation bill from this company. -->EXPEDİA Any breakdown of this hotel accommodation does not have to give you. you do not receive an invoice for this payment should not denigrate our hotel.Also our hotel street snow removal business is owned by the municipality.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Sep 22, 2015
Very good location and good staff during the day evening staff speaks a little English
Comment from Hotel Management
Dec 26, 2015 by ali INCE, Hotel Management
Our staff are sent to foreign language courses. Our entire staff is receiving training accommodation. thank you.
3 out of 5
by DIANA from Philippines

Near at Taksim Square

Posted Aug 22, 2015 on Hotels
This hotel is just a few minutes walk to Taksim Square. The hotel is ok. It just that when I arrived late night the staff were sleeping at the couch and they just help me to carry my luggage when I was already at the lobby.
Comment from Hotel Management
Feb 27, 2016 by ali ince, Hotel Management
Personnel who have the necessary warnings and alerts have been received punishment. Your feedback is very important to us. Thank you very much.
2 out of 5
by Natalia

Posted Aug 9, 2015 on Hotels
Comment from Hotel Management
Feb 27, 2016 by ali ince, Hotel Management
Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from beirut

excelent location and price

Posted Jun 24, 2015
overall this hotel is great for tourists since everywhere is reachable from taksim square its 2 min walk from taksim however the first floor rooms are not comfortable because u can hear ppl talking and walking early the higher floors are better everything else was cosy so yeah ill visitnthe place again but not the first floor
Comment from Hotel Management
Dec 26, 2015 by ali INCE, Hotel Management
All room doors have changed, and soundproof insulation is made. Thank you