Junior Suite | Balcony

Reviews of Faros Hotel Taksim

4 out of 5
Faros Hotel Taksim
Taksim Caddesi No. 55, Istanbul, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 110 out of 364 reviews" "
Rating 8 - Good. 151 out of 364 reviews" "
Rating 6 - Okay. 62 out of 364 reviews" "
Rating 4 - Poor. 24 out of 364 reviews" "
Rating 2 - Terrible. 17 out of 364 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maral

Not satisfied overall.
Stayed 1 night in Dec 2023
Response from isa on Dec 28, 2023
Dear Maral.Thank you for your stay. We are very sad we coudint make you happy. Hope you will stay again and we will give you better service.Regards,

8/10 Good

Sharmila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Breakfast
We stayed 2 nights. The rooms was very clean, Bed was comfortable. The staff at the front desk were helpful. The breakfast was very good with lots of choices. The only problem I had was the noise. There is a club close by that payed loud music until 4:30AM. It was impossible to sleep. The hotel is close to Taksim and will definitively recommend as long as you take ear plugs for the noise.
Stayed 2 nights in Dec 2023
Response from isa on Dec 26, 2023
Dear Sharmila.Thank you for your stay and review. For your next stay we would like to host you at our quite rooms. We have city view rooms they are %100 quite.Regards,

10/10 Excellent

Minaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from isa on Dec 25, 2023
Dear Minaz,Thank you for your stay and review.Regards,

8/10 Good

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel with attentive staff, very good breakfast and close to Taksim square, only issue is that it is on a busy narrow road with an incline making it somewhat difficult with luggage.
Stayed 3 nights in Oct 2023
Response from isa on Oct 28, 2023
Dear Khalid.Thank you for your review. Hope to host again.Regards,

6/10 Okay

Arman

Stayed 7 nights in Sep 2023
Response from isa on Oct 5, 2023
Dear Arman.Thank you for your stay. Wish to service you again.Regards,

8/10 Good

Gulzar

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, however the area is very lound neighborhood. Friendly staff and great value for the price.
Response from isa on Aug 8, 2023
Dear Gulzar.Thank you for your stay. Hope to host you again.Regards,

10/10 Excellent

Jalil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese style in Istanbul
Nice rooms, clean, nice staff. I would add omelette station for breakfast. Japanese style wood work in the rooms. Thanks! Will come again.
Stayed 1 night in May 2023
Response from İsa on May 18, 2023
Dear Jalil.Thank you for your stay. Hope to service you again.Regards,

8/10 Good

EYAD

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from isa on Apr 24, 2023
Dear Eyad.Thank you for your stay and review.Regards,

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Mar 2022
Response from isa kocak on Apr 5, 2022
Dear Guest. Thank you for your review. Hope to service you again. Best regards,

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing location
Stayed 2 nights in Dec 2021
Response from isa on Dec 20, 2021
Dear Sam. Thank you for your review. Hope to host you again. Regards,

8/10 Good

Maryan, Beirut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the breakfast was okay, the room was very small.
Stayed 2 nights in Dec 2021
Response from isa on Dec 16, 2021
Dear Maryan, Thank you for your review. Hope to host you again. Regards,

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room was so small, toilet and shower are open to the room.
Stayed 3 nights in Oct 2021
Response from isa kocak on Nov 11, 2021
Dear All. we have a project related to this subject, we will close it soon. Regards,

8/10 Good

Salma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Was vey nice stay calm and comfortable, istiklal road was by walking distance. There was problem for the internet so I couldn't able to connect so was very sad I will come back again
Stayed 2 nights in Sep 2021
Response from isa on Sep 22, 2021
Dear Salma, Thank you for your review. About wifi after password you have to register if not you cant use the enternet i guess this was the problem. Hope to give you better service for your next stay. Regards,

8/10 Good

Yasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 4 nights in Jul 2021
Response from isa on Jul 22, 2021
Dear Guest, Thank you for your review. Hope to host you again. Regards,

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. The location of the hotel was great, literally less than 5-minute walk to Taksim square.
Stayed 2 nights in Jun 2021
Response from isa on Jun 29, 2021
Dear Guest. Thank you for your positive review. But we dont understand why scoring is low. Regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
It was a scam, whatever shows on the website pictures isn’t the hotel! They take you to some small hotel with awful spacing and old furniture! Never felt the urgency of leaving while staying! No refunds if you didn’t like your room. I wouldn’t even spend a dollar there, 1/10 on being there.
Stayed 4 nights in May 2021
Response from kocak on Jun 16, 2021
Dear Guest, We do not accept your review. Our hotel is same as seen on our website and all the information was correct. About refund for a non refundable reservations not possible as in the cancellation terms.

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from isa on May 24, 2021
Dear Mohammad, Thank you for your review. Regards,

6/10 Okay

Richar

Stayed 4 nights in Jan 2021
Response from isa on Feb 12, 2021
Dear Richar, We are trying to give best service and we will keep doing. Regards, isa

10/10 Excellent

FIRAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from isa on Dec 28, 2020
Dear Fıras, Thank you for your review and hope to host you again with better service. Regards,

2/10 Terrible

Ahmed

Disliked: Staff & service, property conditions & facilities
The bed was uncomfortable and awful, path room design have no privacy!
Stayed 1 night in Dec 2020
Response from isa on Dec 24, 2020
Dear Ahmed. We strive to resolve these issues.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy to walk to square and sites.
Stayed 1 night in Dec 2020
Response from isa on Dec 18, 2020
Dear Guest, Thank you for your review. Hope to host you again with better service. Regards,

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2020
Response from isa on Nov 26, 2020
This comment does not reflect the truth.

8/10 Good

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from isa on Oct 30, 2020
Kadir Bey, Yorumunuz için teşekkür eder, sizlere gelecek seferki konaklamanızda daha iyi servis vereceğimizi bilmenizi isteriz. Saygılarımla,

4/10 Poor

Hafed, London

Business traveler, Traveled with family
Disliked: Staff & service
location close to central Istanbul noisy and not 4star hotel
Stayed 4 nights in Oct 2020
Response from isa on Oct 22, 2020
Dear Hafed. Thank you for your review. I would like to remind that about noisy maybelittle noisy but the hotel is heart of Taksim so thats why this is normal. Also i would like to inform you that we have quite rooms to next time we would like to help you from this rooms. Best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2020
Response from isa on Oct 12, 2020
Dear Guest. Thank you for your review. Hope to service you again. Regards,

4/10 Poor

Craig

Liked: Cleanliness, room comfort
Poor
The room was really big and very close to the Centre of Istanbul. Room was ok, it was so noisy, the cleaners talking so loud in the morning, you could hear everything from the rooms next to you. One night at 3 am staff were banging on the door in the next room to me for ages and kept ringing the telephone and is was loud, Why? I do not know. I had really poor sleep at this hotel, the breakfast and service was very poor.
Stayed 1 night in Sep 2020
Response from isa on Sep 30, 2020
Dear Craing. We are realy sorry to get bad review and for your unhappy stay. We are following your review and we going to to what we have to. Regards,

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from İsa Kocak on Sep 21, 2020
Dear Rayan. Thank you for your review. Hope to service you again Best regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff. Very professional and helpful. They was no problem to get the room at the arrival day although we arrived at 12pm. The day of departure, we had a n early flight from Sabiha airport, so we had to check out at 6.45am. The Receptionist offered to make sandwiches for us as the breakfast opens at 7.30am. That was very appreciated.
Stayed 1 night in Mar 2020
Response from kocak on Sep 10, 2020
Dear Guest, Thank you for your review and hope to host you again. Regards,

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
The bathroom was opened to the room and not fully separated from the room. Towels very very old. Much noise.
Stayed 3 nights in Feb 2020
Response from isa on Feb 17, 2020
Dear Guest. Thank you for your review. The badroom have misty glass and which is our part of desing. Regards,

8/10 Good

Hossein AAbdollah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from isa on Jan 26, 2020
Dear Hossein. Thank you for your review. Hope to host you again.

10/10 Excellent

Stavros

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from isa on Dec 30, 2019
Dear Stavros. Thank you for your review. Hope to host you again with better service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stuf very good location very good hotel food and stuf
Stayed 4 nights in Nov 2019
Response from isa on Dec 3, 2019
Dear Guest. Thank you for your review and hope to host you again.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Good location good manager and stuff very clean room very close to taksim square
Stayed 6 nights in Nov 2019
Response from isa on Dec 1, 2019
Dear Guest. Thank you for your review and hope to host you again. Best regards,

6/10 Okay

Verified traveler

Business traveler
Stayed 2 nights in Nov 2019
Response from General Manager on Nov 22, 2019
Dear Guest, Thank you very much for grading us. We wish you also mentined about your expreince too to improve our quality of service.

4/10 Poor

Ahmed, Beirut

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
To be honest i was very disappointed concerning my stay in faros hotel
Stayed 4 nights in Oct 2019
Response from İsa Koçak on Nov 21, 2019
Dear Ahmed, Thank you very much for your comment. I wish you mentioned about your disappointment before you leave thus we could help you more.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent .. the first day i was shocked when i saw the reception area it was not what i expected. But then we went to the rooms and it was great and the service is excellent.
Stayed 5 nights in Sep 2019
Response from isa kocak on Oct 2, 2019
Dear Guest. It is very difficult to make negative start to be positive. We are happy to hear that and hope to host you again with better service. Regards,

8/10 Good

SARAB

Traveled with family
Liked: Cleanliness, staff & service
It was fine
The hotel was fine but it was too noisy, lots of noises at 6 am
Stayed 1 night in Sep 2019
Response from isa Kocak on Oct 2, 2019
Dear Sarab, Thank you for your stay with us. If you come again we will give you a room quite side. Please request that from us. Regards,

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
when i arrived at airport i called the hotel and they told me that ur booking has been canclled, later told me to come and give us a very small room
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Hotel Management on Sep 7, 2019
Dear Guest, We are sorry for bad service. Regards,

8/10 Good

Yousef

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from isa on Jun 28, 2019
Dear Yousef, Thank you for your review. Next time we try to give to better service to make you more happy. Regards,

10/10 Excellent

Tha'er, Amman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were professional, friendly and very kind. They always offered extra help and care. The stay was pleasent and the rooms were very clean. The hotel itself is small with very few rooms which makes a great calm environment.
Stayed 3 nights in Jun 2019
Response from isa on Jun 20, 2019
Dear Taher, Thank you for your review and all. Hope to host you again and give you better service.

4/10 Poor

SEYEDEHSAN

Stayed 1 night in May 2019
Response from isa on Jun 20, 2019
Dear guest. Thank you for review and next time hope to get high score with better service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from isa on May 3, 2019
Dear Guest. Thanks for your review. Hope to host you again. Regards,

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is perfect. And In that area when you compare price with the other hotel it is so good.
Stayed 1 night in Mar 2019
Response from isa on Mar 14, 2019
Dear Arash. Thanks for your review. Hope to give you better service for your next visit. Regards,

10/10 Excellent

mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rereshing trip
It was amazing
Stayed 7 nights in Feb 2019
Response from isa kocak on Mar 9, 2019
Dear Mahmoud. Thanks for your review. Hope to host you again. Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice staff. Convenient to all shopping centers, entertainment, and restaurants.
Stayed 3 nights in Feb 2019
Response from isa on Feb 15, 2019
Dear Guest. Thanks for your review. Hope to host you again with better service.

8/10 Good

Afnan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit difficult finding the hotel
Stayed 5 nights in Dec 2018
Response from isa on Dec 28, 2018
Thanks for your review. We try to give you better service for next time.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Very close to the square but they need to take care abit more of the cleaning
Stayed 1 night in Nov 2018
Response from isa on Nov 14, 2018
Dear Guest, Thanks for your review. For your next stay we would like to give you more better service. Regards,

6/10 Okay

Pooya

Stayed 3 nights in Jun 2018
Response from İsa Kocak on Jul 7, 2018
Dear Poya, Thank you for your reviw and hope to give you better service on the future. Regards,