Ratings based on 467 Verified Reviews

4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from kuwait

My first and last stay in this hotel

Posted Feb 15, 2018
A pack of cigarette was taken from the room and the hotel staff did not do anything about it. The bathroom was staned and was not really clean. The bed frame wasn’t clean.. it had dirty spots on it. The room sevice didn’t provide the room with the used complementry things such as water bottles or bathroom items.
Comment from Hotel Management
Feb 19, 2018 by Basak Cal, Hotel Management
Dear Deer, I see that we could not meet your expectations well. We are dedicated to the continuos improvement of service quality and your feedbacks plays an essential role in attaining this goal and your comments about housekkeping department already forwrded to related manager. In terms of package of cigarette, we tried to explain that sitiuation to you during your stay, we are still sure nobody took anything from your room however we offered you to buy new cigarette but you did not accept this. Please do come and visit us again when you are back in Istanbul, we will be happy to have you here. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Jan 31, 2018
very good lucation, clean, nice view, nice SPA helpful staff
Comment from Hotel Management
Feb 1, 2018 by Basak Cal, Hotel Management
Thank you very much for sharing this post regarding your stayi,t is a great pleasure to read that you were very happy with your stay. We look forward to welcoming you again during your future trips to Istanbul...
3 out of 5
by A verified traveler

Ok hotel , good location

Posted Jan 21, 2018
We were surprised by the size of the Rooms. Also , we think it’s not the level of a 5 stars hotel.
Comment from Hotel Management
Jan 23, 2018 by Basak Cal, Hotel Management
Dear Guest, Thank you very much for taking the time to write this post regarding your visit. I see that we could not meet your expectations well. We are looking forwad to see you here again on different room category which you will be satisfy. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2018
Excellent staff and very helpful, really nice rooms. Great location!
Comment from Hotel Management
Jan 15, 2018 by Başak Çal, Hotel Management
Dear Guest, First of all, I would like to thank you for your kind words, I am really glad to read that you satisfied with our service. We are looking forward to see you here in near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Amazing vibe and a wonderful terrace overlooking the city.
Comment from Hotel Management
Dec 12, 2017 by Guest services manager, Hotel Management
Dear Guest, Thank you very much for sharing your comment,We are glad to read that you liked our hotel. we are looking forward to see you here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from China

Nice hotel and easy access to transportation

Posted Nov 15, 2017
Had a great stay with the hotel. Staff was ready and had my check in document printed when I checked in, very efficient. Received an additional bed for the kid under no cost which was very helpful. Room is nicely decorated and modern fashionated. Its a big small though but didn't bother us much. All staffs are helpful and friendly. Food is good for breakfast with great variety of local fresh cheese, veggies, fruits, fresh bakery and etc. Kid was sick during stay but reception provided lots of help in providing guidance to medical clinic and some first aid kits. We had a good stay and this hotel is highly recommended.
Comment from Hotel Management
Nov 29, 2017 by Guest Services Manager, Hotel Management
Dear Chaohui, Thank you very much for sharing your kind comments, ı am glad to read that you satisfied with our hotel and service. We are looking forward to welcome you here again in near future. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from LA

nice hotel at Taksim

Posted Nov 10, 2017
Pros: everything is nice
Location: Taksim
modern, clean hotel in Taksim. good breakfast, friendly staff. We like it because you can just to Taksim at night, where there is nightlife and restaurants.
Comment from Hotel Management
Nov 12, 2017 by Guest Services Manager, Hotel Management
Dear HV, Thank you very much for your comment, Iıt is nice to see that you liked our hotel. We are looking forwrd to see you at Gezi Hotel Bosphorus again. Kind Regards, Başak Çal
4 out of 5
Recommended
for Everyone
by A verified traveler from beirut

Beautiful location

Posted Nov 6, 2017
Its a lovely boutique hotel with spacious rooms with a lovely view. Very helpfull staff . Very nice breakfast area with a good selection and beautiful jazz music that relaxes u. Close to taksim dolma palace and the kabatas port to take the ferry. Highly recomended
Comment from Hotel Management
Nov 6, 2017 by Guest Services Manager, Hotel Management
Dear Roula, Thank you very much for sharing this kind comment. I am glad to read that you satisfied with the hotel any everything. We are lookig forward to see you here again. Kind Regards, Başak Çal
4 out of 5
by A verified traveler

Excellent but ....

Posted Nov 5, 2017 on Hotels
Location, service, friendliness of the staff, condition of the room, cleanliness, were all excellent but two things stops me from giving perfect score: lack of heat in the room and poor lighting in the bathroom. I stayed at this hotel many times but each time in the Summer. In late autumn some heat was needed but it was not turned on. Room has a thermostat but when you set it and turn the fan on, only cool air is blown.
Comment from Hotel Management
Nov 12, 2017
Dear Guest, Tthank you very much for sharing your comments, regarding these two things please be informed that all notes have been taken and shared with techniqal department. I hope on your next visit, you will not face with any problem. Kind Regards, Başak Çal
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Beautiful views, chic modern rooms.

Posted Nov 2, 2017
Pros: Views, rooms, breakfast.
Location: Taksim, Blue Mosque, Agia Sophia.
Panaramic views of the Bospherus and chic modernist rooms combine at this hotel. Buffet breakfast delicious and sumptuous with great restuarant la fiamma also with great views. Central location in Taksim square.
Comment from Hotel Management
Nov 3, 2017 by Guest Services Manager, Hotel Management
Dear Ms. Lucinda, Thank you very much for your nice commet, I am glad to read that you enjoyed here. We are looking forward to see you in our hotel again. Regards, Başak Çal