Ratings based on 434 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Jerusalem

Clean, friendly staff, nice rooms

Posted Sep 10, 2017
Excellent location Nice breakfast Nice rooms Nice staff I definitely recommed this hotel
Comment from Hotel Management
Sep 17, 2017 by Guest Services Manager, Hotel Management
Dear Guest, Thank you very much for sharing your comment. I am glad to read that your enjoyed here. We are looking forward to see you here again in near future. Kind Regards, Başak Çal
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
Lobby is a bit crammed. Some of the rooms are below lobby level . The rooms with Bosphorus view is amazing.No swimming pool though. The staff are friendly and helpful
Comment from Hotel Management
Sep 5, 2017 by Guest Services Manager, Hotel Management
Dear Guest, Thank you very much for sharing your valuable comments.It is really importatnt for us. We are looking forward to see you here again. Kind Regards, Başak Çal
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel

Posted Aug 25, 2017
Very nice hotel , just house keeping they are never at time , or they forget to clean , u always have to ask for that
Comment from Hotel Management
Sep 4, 2017 by Guest Services Manager, Hotel Management
Dear Guest, Thank you very much for sharing your comments, it is very important to improve ourselves and service. Also, we clean our guest rooms between 09:00 and 16:00 everyday if do not distub sign is not active however,Housekeeping manager has been informed regarding your comment about housekeeping service. We are looking forward to see you here again. Kind Regards, Başak Çal
5 out of 5
Recommended
for Everyone
by A verified traveler from Maui

Easy to find

Posted Aug 22, 2017
The Hotel is across the street from Taksim Gezi park, a short walk to Taksim Square, close to the Metro station. Staff were friendly, helpful and well spoken. The room was not huge but very comfortable. I would recommend this to friends or business associates.
Comment from Hotel Management
Sep 2, 2017 by Guest Services Manager, Hotel Management
Dear Jeff, Thank you very much for your valuable comments, ı am glad to read that you liked our hotel in general. We are looking forward to see you here in near future. Kind Regards, Başak Çal
3 out of 5
by A verified traveler from saudia arabia

good location cleaness,

Posted Aug 20, 2017
Pros: location ,,the terrace
Cons: just fair prices for the rooms,,the prices were tottaly horable even if in mid of season
Location: near taksim square and shopping activities
location was good ,clean room with coperative staff but the price of the room per night wasng the the matching the room it self the room barely deserves 100 USDper night
Comment from Hotel Management
Sep 2, 2017 by Guest Services Manager, Hotel Management
Dear Guest, Thank you very much your valuable comments also, I am really sad to read that we could not exceed your expectations. Kind Regards, Başak Çal
5 out of 5
Recommended
for Everyone
by A verified traveler from Beirut, Lebanon

Outstanding

Posted Jul 25, 2017
Pros: affordable prices, spacious rooms and extremely professional friendly employees
Location: The hotel location is excellent, few minutes walking distance from the metro station, taksim square and the shopping area
I don't usually write reviews but you can't just ignore the outstanding level of service this hotel and it's staff have provided specially their front desk employee Mustafa The hotel location is perfect, walking distance to the shopping area, authentic food and even the metro to reach further areas Too tired to go out? The food and the portions are excellent and most importantly, very affordable compared to restaurants outside the hotel The rooms are spacious and perfectly maintained I will definitely stay in this hotel next time I visit Istanbul
Comment from Hotel Management
Aug 3, 2017 by Guest Services Manager, Hotel Management
Dear Mr. Wassim, I am glad to read that you liked our hotel and want to thank you for your comments, they are really valuable for us. We are looking forward to see you in our hotel in near future. Kind Regards, Başak Çal
4 out of 5
Recommended
for Everyone
by A verified traveler from l

Small, modern, practical, western,pleasant.

Posted Jun 28, 2017
I stayed at the top floor for the weekend and enjoyed the comfort, the amazing view to the Bosphorus, the walks around Taksim square and the whole city. My experience was positive overall. The ground floor bar-restaurant was very pleasant with nice food and surround easy rock-jazz-lounge music. Valet parking available for my rent car. From there easy to go everywhere.
Comment from Hotel Management
Jul 4, 2017 by Guest Services Manager, Hotel Management
Dear Yianni, I am glad to read that you enjoyed on your stay here. You coments really valuable for us. I will share your nice words with my collagues and it will keep them motivated. Hope to see you here again in near future. Kind Regards, Başak Çal
2 out of 5
by A verified traveler

Posted May 18, 2017
Bad . She encountered racism from the receptionist and her colleague in the morning
Comment from Hotel Management
May 25, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, I am deeply sorry for this misunderstanding, it is first time that we faced with this kind of comment. You can be sure I willmake the necessary investigation regarding this issue. Kind Regards, Başak Çal Guest Relations Manager
2 out of 5
by A verified traveler

Not recommended

Posted May 6, 2017
The location is very bad ,, poor facilities ,, cleanliness 👎🏻👎🏻👎🏻 , but the staff is friendly and nice
Comment from Hotel Management
May 11, 2017 by Başak Çal Guest Relations Supervisor, Hotel Management
Dear Guest, Thank you very much for sharing your experience with us. Your comments are really valuable for us to develop our services. Kind Regards, Başak Çal Guest Relations Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

2 mins walk from taksim square

Posted Apr 28, 2017
Highly recommended. Close to taksim square . its a boutique hotel . has 60-70 rooms , very quite , very small lobby. Good for couples not so much for big families, no much activities for kids if you want to keep them at the hotel for a full day.
Comment from Hotel Management
May 25, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you very much for your comments and recommendation. We are looking forward to see youn in our hotel in near future. Kind Regards, Başak Çal Guest Relations Manager