Ratings based on 69 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from gaziantep, turkey

Nice hotel close to Shopping places

Posted Aug 25, 2016 on Orbitz
Pros: Close to shopping places and night live
Location: Location close to Taksim
Comfort place , nice old hotel, they have a new lift which faster than the old one :)
1 out of 5
by A verified traveler from USA

Terrible at reception. 100% NOT recomended

Posted Oct 17, 2015
Pros: Breakfast is good
Cons: Internet very slow in rooms, personel very unfriendly except for bellboys.
Location: Location is good near taksim square
There is no will from the receptionist to give you a good service or at least reasonable service. Not at arrival, not anytime. Completely dissapointed. For that amoount of money paid you can get a way better hotel in the same area. I was there for a conference 4 days and got to see other hotels where some of my friends stayed. I personaly had a very bad experience on this hotel. I usauly give 4 to 5 to hotels I stay. Not to this one.
5 out of 5
by hadi

This traveler left a rating score only Posted Sep 28, 2015 on Hotels
4 out of 5
by A verified traveler

Clean, convenient location

Posted Sep 21, 2015 on Hotels
The hotel was pretty clean and the location was very convenient, as I had a conference to attend at the nearby Hilton Bosphorus. Would recommend for business trips and traveling.
1 out of 5
by Ali from united arab emirates

Hotel extremely bad and hotels.com is worse

Posted Aug 19, 2015 on Hotels
Hotel extremely bad and hotels.com is worse
Comment from Hotel Management
Oct 24, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for taking the time to write to us. Your comments are very valuable to us as this is the only way to improve our standarts and provide our guests with a better service. If you share with us why do you think the hotel is bad,we can inform your kind feedback with respective department head in order to take the necessary actions. We are looking forward to accommodate you with Konak Hotel hospitality for the next time. Sincerely, Huner KARTAL Guest Relation Manager
1 out of 5
by Ali from dubai

Posted Aug 17, 2015 on Hotels
Kindly refund I didnt get the room from them
5 out of 5
by Judith from Pardes Hanna, Israel

Konak Hotel, Istanbul, a recommended hotel

Posted Jul 18, 2015 on Hotels
This hotel is right in the center of Taksim, but our room was as quiet as a pin. They have bars of thyme-soap (wonderful) as well as shower gel and shampoo, no body lotion. There is a coffee/tea making set and free bottles of water every day.The staff were very friendly and helpful. The breakfast was excellent (if there are tomatoes and cucumbers, it's excellent...).
Comment from Hotel Management
Sep 26, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. I can not thank you enough for taking the time to write about your stay. Your comments are very valuable to us as this is the only way to improve our standarts and provide our guests with a better service. We work very hard to exceed the expectations of our guests and our hearts fill with joy when we see happy faces or read comments such as this one. Thank you once again for taking the time to post this review and hope you come back and visit us again soon.. Sincerely, Huner KARTAL Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near Taksim

Posted Apr 2, 2015
Nice hotel near Taksim Square, very clean and good Hotel for every one to stay.
Comment from Hotel Management
Jul 22, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. Your comments are very valuable to us as this is the only way to improve our standarts and provide our guests with a better service. We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience,and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Huner KARTAL Guest Relation Manager
2 out of 5
by A verified traveler

Old hotel with small rooms at the centre of city

Posted Mar 27, 2015
Staff are very helpful Rooms are clean No facilities (pool, gym, sauna ...etc) Breakfast is good but same everyday Price is expensive Generally the hotel is overrated it's worth 3 stars max
Comment from Hotel Management
Mar 30, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It was a pleasure to accommodate you with Konak Hotel hospitality. Please kindly be informed that, your advices and notices will be shared with the concerned department managers directly and will be taken an action. Thank you one more time for yur kind interest and hope you will come back and visit us soon. Sincerely, Huner KARTAL Guest Relation Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
very good hotel for family. very near from taksim square a heart of istanbul
Comment from Hotel Management
Mar 23, 2015 by Huner KARTAL, Hotel Management
Dear Valued Guest, First of all we would like to thank you for staying with us. It’s great to hear that, you have enjoyed with your stay. We are looking forward to accommodate you with Konak Hotel hospitality for the next time. Sincerely, Huner KARTAL Guest Relation Manager