Ratings based on 345 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Treasure Filled

Posted Sep 14, 2017
At first, this hotel looks hidden and ordinary. But nothing prepares you to how gorgeous it was. The accomidations were great, the breakfast was plentiful and wonderful and the staff was very attentive. I would visit again, many many times again. Highly recommended.
Comment from Hotel Management
Sep 16, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay and would choose to stay with us again. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic venue, friendly staff

Posted Sep 11, 2017
Pros: very discrete and easy going
Cons: The sound proofing is rather good but I would avoid getting a room towards the city as there are a lot of clubs and the music is rather loud.
Location: The hotel is located in the buzzing Beyoglu district and there is a lot of partying going on. Shopping and dining facilities are close by.
This is a very special hotel - It used to be a hotel for the Orient Express and has been renovated a couple of years ago to great detail. There are several theme rooms - according to the people who have stayed in them. Try to get one of these! The list of famous people who stayed at the hotel is rather impressive (i.e. Ataturk, Hemingway, Agatha Christie, Greta Garbo...) and one feels being taken back in time. Altogether a very nice hotel with good service.
Comment from Hotel Management
Sep 11, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am very pleased to read that you enjoyed your stay and acknowledge so many positive elements. Your kind comments are highly appreciated. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Palace Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Nice, historic hotel close to main shopping street

Posted Sep 4, 2017
Pros: History, room size.
Cons: I had to fetch the drinks menu and wave someone down to order a glass of wine in the lounge area as the staff seemed focused on one group of guests.
Location: Walking distance to Istiklal Street where you can follow it up to Taksim Square or down to the water front.
This is a very comfortable and cosy historic hotel. It is within a 3 minute walk to the main pedestrian street where all your shopping, eating and drinking needs are met. It is also a very easy downhill walk to the Galata Tower and Bridge but beware the steep climb back, I did find out on my last day there is a funicular tunnel up the hill - look out for that to save you legs on the way back. The staff were mostly pleasant and attentive.
Comment from Hotel Management
Sep 6, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I was very pleased to learn that you enjoyed your stay with us. It is good to know that our location provided such added value for you. I have noted your comment and passed on to the concerned managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Palace Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
3 out of 5
by A verified traveler

Posted Aug 23, 2017
Hotel with lots of history. Elevators did not function properly.
Comment from Hotel Management
Aug 26, 2017 by ea, Hotel Management
Dear guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Palace Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Royalty hotel

Posted Aug 19, 2017
You feel like a queen at this hotel! Extremely comfortable room. 4 pillow options to choose from. Beautiful architecture and design. High quality Antique furnishings throughout the hotel. Extremely polite host throughout our stay.
Comment from Hotel Management
Aug 22, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to post a review following your recent stay at Pera Palace Hotel Jumeirah, the pearl of Istanbul. I am very pleased to read that you enjoyed your stay and acknowledge so many positive elements. I do hope we will have the pleasure of welcoming you back again in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location to all shopping and attractions

Posted Aug 11, 2017
Very beautiful hotel. Staff is cordial and efficient. Always calls you by your name. Lovely restoration of a grand hotel. Very close to all major attractions and shopping. Walking distance to most. Short taxi ride or others. Our room had a stunning view of the Golden Horn and panorama of the city.
Comment from Hotel Management
Aug 14, 2017 by Evren Esen, Hotel Management
Dear Valuable Guest, I would like to thank you for taking the time to complete Expedia online guest questionnaire regarding your recent stay at Pera Palace Hotel Jumeirah. Each guest feedback is critical to our continual improvement activities, assisting us to be able to deliver the exceptional service Pera Palace Hotel Jumeirah’s renowned for and exceed your expectations for future visits. I am delighted to learn that your overall stay was enjoyable and we were able to create an ultimate experience for you. I have conveyed your compliments to all the staff members and they are certainly pleased to see that their efforts are so well appreciated. Once again, I thank you for taking time to provide us with feedback about your visit in Pera Palace Hotel Jumeirah. I hope that you will be able to visit the hotel again in the near future. Kind regards, Evren Esen Concierge Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from The Woodlands TX

Very nice historic hotel

Posted Aug 8, 2017
Pros: The rooms, the staff and the location.
Cons: They need a full restaurant.
Location: Just one block away is the steer with lots of cafes, restaurants and shops. Visit downtown Istambul for Blue Mosque and Ana Sofia.
Our stay in Istambul was very nice in part because of Pera Palace hotel. 2 of our luggage pieces didn't arrive from Paris, and the staff at the front desk helped us to get the back. They were very efficient. Very well appointed rooms with nice views. Doesn't have a proper restaurant, but the one across the street is great.
Comment from Hotel Management
Aug 13, 2017 by Murat Eti , Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Murat Eti Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Favorite Hotel

Posted Jul 26, 2017
I've never stayed in a hotel with such attentive staff, and such a soothing ambiance that transports you back in time. Excellent location central to everything Istanbul has to offer. Cannot wait to go back!
Comment from Hotel Management
Jul 27, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your positive feedback regarding all our facilities and I would also like to thank you sincerely for your kind words regarding our colleagues. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Palace Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Excellent staff

Posted Jul 18, 2017
Pros: Cleanliness and staff courtesy! Great breakfast
Cons: Add another elevator
Location: Great location not far from historical sites and the bazaar
We enjoyed our stay and plan to return to the sane hotel on our next trip.
Comment from Hotel Management
Jul 19, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay and would choose to stay with us again. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Palace Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Nice to stay

Posted Jul 12, 2017
One of the Best Hotel We stayed on our Holidays, they give us early check in and late Check out ,Hotel is very close to Istaqlal Street ,The hotel Staff was helpfull .
Comment from Hotel Management
Jul 14, 2017 by ea, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager