Ratings based on 200 Verified Reviews

4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jun 23, 2017
Amazing staff, so friendly, helpful and quick to assist with all I needed. My room was very clean and the room was well equipped with all I needed. The location is perfect if you like to shop, and feel Istanbul fully alive day and night..... many retro shops close by. Restaurants, coffee shops, shisha cafes, fabulous famous sites like the Galata Tower and markets all near. Great street food! Overall loved my stay :) Will definitely go back to this hotel!
Comment from Hotel Management
Jul 1, 2017 by ulustan muhluoglu, Hotel Management
Dear Guest, We are very pleased to learn that you enjoyed your stay & our services. It is our priority to ensure that all our guests are satisfied with their stay at our property. Mentioning the location of our hotel is highly appreciated; not only being at the center of city but also being located at the middle of restaurants, shopping malls & entertainment district, our guests have the advantage of great alternatives for their spare time. Your feedback will certainly motivate and encourage us to deliver higher standards of superiority in the future by our colleagues. Once more I would like to thank you for preferring our hotel on behalf of our team & looking forward to welcome you again. Best Regards, Ulustan Muhluoglu General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good. Would revisit.

Posted Sep 3, 2016
Hotel was clean, modern and staff friendly. Only issue was that bathroom shower door leaked but after enquiries with other guests this was apparently a one-off. Good Turkish/continental breakfast and friendly staff. Would recommend.
Comment from Hotel Management
Sep 10, 2016 by ulustan muhluoglu, Hotel Management
Dear Guest, We thank you for your high appreciation about our unique hotel as well as quality of cleanliness of the room and services. My teams are all working hard to provide you best service and your appreciations will improve their motivations. We’ll be addressing your concern to take corrective actions related with your advice about the shower.. I hope that we can welcome you back in our hotel on your next trip to Istanbul as well. Best Regards Ulustan Muhluoğlu General Manager
4 out of 5
by Richard from Atlanta, GA

Nice Comfortable Hotel on Istanbul's Main Shopping

Posted Jun 15, 2016 on Hotels
Perfect location, friendly Staff, GREAT Breakfas Buffet. The only negative is A LOT OF STAIRS to get to the Lobby from the Street.
Comment from Hotel Management
Jun 17, 2016 by Hotel Management, Hotel Management
Dear Guest, We are very pleased to read your valuable review regarding your previous stay at Richmond İstanbul. I am delighted to hear that our location, service and facilities met your expectations. Thank you especially for commending our breakfast buffet and service, as it is comments like this that make them strive forward every day. We are looking forward to welcoming you again in the future to provide you with our personalized service at its best. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by Flor E. from Pretoria, South Africa

Modern Hotel in very central location near Taksim

Posted May 14, 2016 on Hotels
Overall, enjoyed the stay and got good value-for-money. I stayed in a rear room on 6th Floor away from street noise. The staff are very courteous and helpful and give the hotel the special edge, as a result. More care should be taken in processing online bookings as I was assigned a smoking room (as was a colleague) when a non-smoking room was requested and paid for. However, the situation was quickly rectified on arrival (though could have been problematic if the hotel was fully booked). Otherwise, location is excellent near to Taksim (at the Tunel-end of İstiklal Cd.) and the and many shops, but access by taxi/shuttle is difficult as the street is pedestrianised and very busy at all times, may be challenging if you have a lot of baggage. Overall, recommended for business or leisure.
Comment from Hotel Management
by Hotel Management, Hotel Management
Dear Guest We are very glad that you have taken the time to post a review about your experience at Richmond Hotel İstanbul. It was a real pleasure to read that you enjoyed the general services of hotel such as, rooms, guest oriented concierge service and the unique location. I am truly honored with your kind appreciations and they will encourage my team to continually serve you better in every possible way we can. All of us look forward to welcoming you back when you visit this wonderful city again! Best Regards Ulustan Muhluoğlu General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ont

Nice hotel in bustling commercial area

Posted May 10, 2016
Pros: Simple, clean, central location
We stayed here for a week. If you want to be in the heart of a bustling commercial street, this is it. Even though Istiklal Street is pedestrianized for most of the day, the hotel is close to public transit, and a short downhill walk to taxis near the five-star Pera Palace Hotel.
Comment from Hotel Management
May 26, 2016 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, We would like to thank you for your review about your Richmond Hotel experience. Mentioning the location of our hotel is highly appreciated; not only being at the center of city for shopping but also being located at the middle of restaurants, entertainment district, our guests have the advantage of great alternatives for their spare time. Positive reviews like yours will always serve as an added motivation to the entire team to maintain the highest level of service at all the times to all our guests. All of us look forward to welcoming you back when you visit this wonderful city again! Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by Nidal from Jeddah

Best spot

Posted Feb 25, 2016 on Hotels
My first time in this hotel and enjoyed it so much. Staff are friendly, great location and accessible to many areas.
Comment from Hotel Management
Jun 11, 2016 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. I am delighted to hear that you were happy with our hotel and services, rest assured that your comments will be shared among our whole team and management and also your comments read with pride. We look forward to the pleasure of welcoming and serving you again at Richmond hotel Istanbul in the very near future Best Regards, Ulustan Muhluoglu General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham u.k

Perfect location, ideal for family and business

Posted Dec 17, 2015
Pros: Location, Clean room, clean bathroom
Cons: HOTEL STAFF, they were not very friendly at all, hardly smiled or even acknowledged, and struggled to get a hello.
Location: on Istiklal street, no need to say anymore, 15 mins taxi or 20 mins public transport over the water to all the major tourist sites.e.g blue mosque etc
Stayed for 3 nights and extended for another 3 night, it is the only hotel situated on the famous Istiklal street. in between the Galata tower (5 mins walk) and taksim square (10 mins walk). Very clean hotel, excellent room and even though the very vibrant and noisey istiklal street below, I never heard a single sound even though I was on the first floor. Hotel wasnt extremely busy (mid December) so didnt really talk to or meet any travelers. Breakfast was average to good for a four star. Although I did expect live chef for breakfast. Biggest and Only downside was the staff were not very welcoming at all. struggled to get a hello out of them which you dont expect for a hotel.
Comment from Hotel Management
Jan 26, 2016 by ozgur.zulfikar@richmondint.com.tr, Hotel Management
Dear Guest, Thank you for taking the time to write a review about your stay at Richmond İstanbul The location of our hotel definitely gives us a competitive advantage and our guests are pleased with the amazing view of the Bosporus from the rooms and a second to walk the wide range of cafes, restaurants and shops at the Istiklal Street. I want to thank you for your comment about our location and well equipped furnished rooms. I want to underline that your all comments are extremely important to assist us in evaluating how we can better serve valued guests like you, and in identifying those areas where additional efforts should be directed. We’ll be addressing your concern to take corrective actions related with welcoming and direct services. I hope that we can welcome you back in our hotel on your next trip to Istanbul as well. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
by A verified traveler

Posted Nov 14, 2015 on Hotels
Comment from Hotel Management
Feb 13, 2016 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. It was a real pleasure to read that you enjoyed your stay at Richmond İstanbul. Your feedbacks and comments are highly appreciated. We are looking forward to welcoming you again in the very near future. Best Regards Ulustan Muhluoğlu General Manager
5 out of 5
Recommended
for Business Travelers
by MELTEM K.

Great place for a city break.

Posted Oct 27, 2015 on Ebookers
Hotel was in a great location. Close to all sightseeing locations and restaurants and bars. Access to hotel was easy. Staff was really helpful and even allowed us to check in early after a long night of travelling.
5 out of 5
by David from Texas

Posted Oct 25, 2015 on Hotels
A great place to stay. We will be back.
Comment from Hotel Management
Feb 6, 2016 by Hotel Management, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Richmond Istanbul. It was a real pleasure to read that you almost enjoyed your stay at Richmond İstanbul. Your comments are a big motivation for the entire team of Richmond Hotel Istanbul I hope that we can welcome you back in our hotel on your next trip to Istanbul as well. Best Regards Ulustan Muhluoglu General Manager