Ratings based on 44 Verified Reviews

3.2 out of 5
59% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from London

I never recommend this hotel

Posted Nov 17, 2017
I NEVER RECOMMEND THIS HOTEL TO ANYONE!!! I only booked this hotel for it's position but THE WORST HOTEL EXPERIENCE WE EVER HAD!! I booked this through Expedia, photos were nice so does the reviews. The first impression was horrible, staff were not welcoming at all. I had booked the standard room but what we got was way far from standard. We arrived 3:30 but the room was not ready and we faced a very dirty smelly room. Once we entered the cleaner was trying to clean and prepare it. The room was smelled smoking badly, there were a horrible balcony with 3 huge air conditioners in there which the receptionist said that will be very noisy at night and will distract our sleeping and pushed us to upgrade our room and paying £100 extra for four nights to get a room that we can only sleep comfortably!!!!! On our checking out we asked the receptionist/ manager in the morning to book a taxi for us for 4pm to get to the airport 2 hours before our flight. Once we came back from bazaar the guy on the reception that we never met during our stay said no one had booked a taxi and the morning receptionist/manager had handed over his shift for the weekend therefore we had to wait 1 hour and 15 mins for a taxi to that caused us stocking in the heavy Istanbul traffic and MISSING OUR FLIGHT on Saturday night that ended us paying extra £400 to get new flight tickets the following morning and left staying in the airport for the 12 hors with no sleep!!!
2 out of 5
by A verified traveler

Posted Nov 13, 2017
Pros: Taxim Square
Cons: Staff training
Location: Metro,Taksim Square,A Lot of visitors.
Staff (mainly roomboy was looking extra money).Breakfast floor ison 9 floor with view of water.Kitchen staff was nice,accommodating and helping.
3 out of 5
by ARUN from Chandigarh

Posted May 24, 2016 on Hotels
The room service and in house service for food needs to be improved
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great location, Friendly staff,

Posted Jan 20, 2016
Pros: the room is clean and spacious with minibar fridge, safe and heater pot. breakfast buffet is great with good variety but the juice options not fresh
Cons: the entrance to hotel doesn't have a ramp only long and high stairs elevators are a bit small
Location: everything is just a walking distance and with the close by metro travelling anywhere in Istanbul is easy
This is my second stay at this hotel, the location can't be beaten right on Taksim Square, stiklal street and all shops with the Metro station right outside, the trip to Sultan Ahmed is very easy I requested a Bosphorus view and they kindly upgraded my booking for free
4 out of 5
by Rita

This traveler left a rating score only Posted Nov 12, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb

Posted Nov 2, 2015
Hotel close to the metro, istiklal street , bus stop from airport. Hotel stuff very helpfull. U will need no taxfood is great Room very clean and well decorated
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

Excellent Hotel just on taksim square

Posted Oct 13, 2015
excellent stay, perfect room, perfect breakfast, excellent friendly staff, perfect location.
3 out of 5
by Ish from Miami , Florida

great location

Posted Oct 1, 2015 on Hotels
hotel located in the heart of Taxim Square close to everything and action. hotel staff very cold and uninviting. room view was very very nice of the bosphorus. .... I would stay again for location not the amenities or customer service.
5 out of 5
by ali from qatar

lovely

Posted Sep 14, 2015 on Hotels
It was great location and very beautiful suite
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the middle of Taksim square

Posted Aug 18, 2015
Walking distance to all touristic attractions, the only bad thing it has no swimming pool