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Reviews of Aloft Tallahassee Downtown

3 out of 5
Aloft Tallahassee Downtown
200 N Monroe St, Tallahassee, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1000 reviews" "
Rating 8 - Good. 216 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The service staff didn’t replenish used items in the room.
Stayed 2 nights in Apr 2024
Response from Devin B. on Apr 19, 2024
Hi Jamie, we apologize for our team not taking care of the items in your room. We will be sharing this with our Housekeeping leaders to better improve service.

10/10 Excellent

Greg

Stayed 2 nights in Apr 2024
Response from AGM on Apr 20, 2024
Thank you for staying with us, we appreciate your feedback.

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about the property except, we heard the lady next door coughing all night and the street noise was a bit much. The staff was awesome!!!!
Stayed 1 night in Apr 2024
Response from AGM on Apr 10, 2024
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Aissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled bead and the TV didnt work. It took over 24 hours to have it fixed.
Stayed 2 nights in Apr 2024
Response from Devin B on Apr 8, 2024
Thank you for sharing about your stay. We apologize for not being able to complete your request as soon as you reported it. I do see where the work order was input on Saturday morning at 10:30am and completed that a few hours later. I apologize if your report was made sooner and we failed to notify our Engineering team at that time. If I may do anything to assist with future stays here or this issue, please reach out.

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services Manager on Apr 2, 2024
Thank you for taking the time to leave us a review! We greatly appreciate your feedback

10/10 Excellent

tami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and great service. Fresh towels daily. Free local transportation. Only negative was street noise.
Stayed 2 nights in Mar 2024
Response from Devin B on Mar 26, 2024
Hi Tami, thank you for sharing about your stay.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The aloft team were very accommodating and made sure we were comfortable, warmly greeted and felt at home. Little cafe does a nice job with breakfast and coffee. Bar and lounge area are fun.
Stayed 2 nights in Mar 2024
Response from Devin B. on Mar 26, 2024
Thanks John for the shot out. I will be sure to share it with the team!

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, amenities
This location is near a fire station and heavily traveled streets. Walls are thin. We could hear our neighbors conversations. In general the hotel is quite noisy. The staff were friendly. Everyone we encountered was cheerful and seemed happy to be working there.
Stayed 2 nights in Mar 2024
Response from Devin B. on Mar 26, 2024
Hi Jennifer, we apologize for the noise. Thank you for sharing about your stay.

8/10 Good

Kristen

Traveled with family
Liked: Amenities, property conditions & facilities
This was a pretty good hotel. Being really close to the main road, it was a bit noisy. The shower was hot, but the water pressure was meh. Bed was super comfortable. TV was great. Food options were just so so. Staff was very friendly and helpful. I think it’s good for one person or a couple, but I wouldn’t say it was a good fit for a family.
Stayed 2 nights in Mar 2024
Response from AGM on Mar 14, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Mike

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay the property is nice and the staff is excellent. They had a nice cafe to get food and drinks at .my dog could stay free and they gave us a nice goodie bag for her . The only negative is it’s a bit noisy you can hear cars on the street but the staff said they were going to fix that with the remodel they are about to do but I’d stay here again I liked the entire vibe and experience of this hotel .
Stayed 1 night in Mar 2024
Response from AGM on Mar 13, 2024
Thank you for staying with us, we appreciate your feedback

8/10 Good

Irish

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The facility is unquestionably wonderful. The staff needs training in payment questions. I was not given a receipt and the staff couldn’t retrieve one. They couldn’t answer any questions regarding my prior full payment through Expedia and why they needed another payment card. After requesting a receipt upon checkout, I finally figured it out myself. The check-in payment was for parking and incidentals. I wasn’t allowed to complete a sentence, before the cashier would cut me off mid sentence with her version of what I was trying to say. Frustration to the max.
Stayed 1 night in Mar 2024
Response from AGM on Mar 5, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Aloft was very clean and convenient parking.
Stayed 1 night in Mar 2024
Response from AGM on Mar 4, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for visiting FSU
Stayed 3 nights in Feb 2024
Response from AGM on Feb 27, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Maria

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Services Manager on Feb 18, 2024
Thank you for taking the time to leave us a review. We appreciate your feedback!

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from AGM on Feb 13, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Trysh

We loved that it was so close to everything and that it was pet friendly, The staff was super friendly and helpful. The breakfast restaurant was wonderful
Stayed 1 night in Feb 2024
Response from AGM on Feb 11, 2024
Thank you for staying with us, we appreciate you feedback.

10/10 Excellent

David

Stayed 1 night in Jan 2024
Response from AGM on Mar 20, 2024
Thank you for staying with us, we appreciate your feedback

10/10 Excellent

Scott

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, extremely courteous.
Stayed 1 night in Jan 2024
Response from Guest Services Manager on Jan 28, 2024
Thank you for your comment!

6/10 Okay

Kenneth, Jacksonville

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Sliding door to bathroom was broken.
Stayed 1 night in Jan 2024
Response from Guest Services Manager on Jan 28, 2024
Thank you for your comment!

10/10 Excellent

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the warm welcome for pets and the foster doggy in the lobby. Staff is super friendly too.
Stayed 2 nights in Jan 2024
Response from AGM on Jan 22, 2024
Thank you for staying with us, we appreciate your feedabck.

10/10 Excellent

Jill, OrlandoFL

Business traveler
Liked: Amenities
Stayed 1 night in Jan 2024
Response from AGM on Jan 20, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Brandine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times and always have a positive experience. Mikayla at the front desk was super helpful and cheerful, but not to the point where it was too much after a long day of travel. The hotel is trendy, comfortable, and clean. Parking is easy. They allow pets, which I love to see when I am away from mine at home. Overall, I'd drive a little further to stay here over some other options in the area. Perfectly situated if you have business at the courthouse.
Stayed 1 night in Dec 2023
Response from AGM on Dec 30, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great landing spot
I love that this is an adult focused hotel. I've never been woken up to babies crying or kids running through the halls yelling. The king beds are comfortable, the rooms are always clean, and it's great to sit around the fire with our dogs with a snack and a cocktail from the bar in the evening.
Stayed 1 night in Dec 2023
Response from AGM on Dec 29, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Caleb H, Bartow Florida

Stayed 1 night in Dec 2023
Response from AGM on Jan 14, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Dennis

Response from AGM on Feb 7, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Gary

Stayed 1 night in Dec 2023
Response from AGM on Dec 24, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services Manager on Dec 21, 2023
Thank you for taking the time to leave us a review. We appreciate your feedback!

8/10 Good

julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from AGM on Feb 7, 2024
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! We enjoyed a friendly, professional, lively atmosphere at the Tallahassee Aloft. We would absolutely stay there again.
Stayed 3 nights in Nov 2023
Response from AGM on Dec 7, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
employees were super nice and friendly
Stayed 1 night in Nov 2023
Response from AGM on Nov 24, 2023
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much cars noise.
Stayed 1 night in Nov 2023
Response from AGM on Nov 10, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the room andbed to be very comfortable
Stayed 1 night in Nov 2023
Response from AGM on Nov 4, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Yessie

Stayed 1 night in Oct 2023
Response from AGM on Nov 20, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Anthony

Stayed 1 night in Oct 2023
Response from AGM on Nov 8, 2023
Thank you for staying with us, we appreciate your feedback.

4/10 Poor

Christopher

Disliked: Cleanliness, property conditions & facilities, room comfort
In need of help
Unfortunately this hotel has seen better days and the staff seems more concerned with themselves than the guests comfort.
Stayed 1 night in Oct 2023
Response from Guest Services Manager on Oct 12, 2023
Thank you for taking the time to leave us a review. We appreciate your feedback.We are due for a renovation in the near future, perhaps stop by and see us afterwards!

10/10 Excellent

Amy, Mifflintown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this property was situated downtown in a nice section walkable to restaurants and FSU campus.
Stayed 3 nights in Sep 2023
Response from Guest Services Manager on Oct 3, 2023
I'm glad to hear that you enjoyed your stay with us! We appreciate the feedback

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Guest Services Manager on Oct 1, 2023
Thank you for taking the time to leave us an awesome review!

10/10 Excellent

Jennifer

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome! Bar staff was very nice. We had a death in the family and found out why sitting there and they comped our drinks!
Stayed 2 nights in Sep 2023
Response from Devin on Sep 30, 2023
Thank you for sharing, we are happy to hear that our staff went above the standard.

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities
Terrible service. Stay away from this location
When myself my wife and 14 month old daughter arrived. We were given our key cards, get to the room. They don’t work. Come back down to the desk where we are given a new set of keys. Get to the room, these dont work either. They then send someone to get us into our room. This person can’t get us in either. They then tell us to just hold on and hang out in the hallway. We stand there for 20 min and no one came to help. Finally after 45 min we were given a new room. Won’t be staying here ever again. I’m pretty patient but this was to much.
Stayed 1 night in Sep 2023
Response from Guest Services Manager on Sep 25, 2023
Hello. I'm sorry to hear that you experienced such a terrible check-in process when you arrived. This is certainly not the standard we like to uphold.Thank you for sharing with us, we will ensure that this does not happen again in the future.

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Guest Services Manager on Sep 25, 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
I’ve stayed with you in the past. There is a reason I come back. Every facet was outstanding
Stayed 1 night in Sep 2023
Response from AGM on Sep 19, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property was clean. Staff very friendly
Stayed 1 night in Sep 2023
Response from Devin on Sep 18, 2023
Thank you for your review!

8/10 Good

Jolie

Stayed 1 night in Sep 2023
Response from Devin B on Sep 12, 2023
Hi Jolie, thank you for your rating of your recent stay at Aloft Tallahassee

8/10 Good

Daniel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are great, unfortunately almost impossible to sleep street facing room. The street is very, very noisy till around midnight and starting very early morning which provides very little quite time. We had no chance to compare room faces a parking lot, which we booked but from some reason we got assigned the room facing the street.
Stayed 1 night in Sep 2023
Response from AGM on Sep 7, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Lori

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great all around!
Stayed 1 night in Aug 2023
Response from Guest Services Manager on Sep 6, 2023
Thank you for leaving us an awesome review!

8/10 Good

Beryl, Quincy

Liked: Cleanliness, staff & service
Bathroom Toilet did not work.
Stayed 1 night in Aug 2023
Response from Guest Services Manager on Sep 1, 2023
Thank you for taking the time to bring this to our attention. I'm sorry this impacted your stay.We appreciate you taking the time to leave us a review.

8/10 Good

Cindy

Stayed 1 night in Aug 2023
Response from AGM on Sep 19, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Greg

Liked: Amenities
Fabulous property and outstanding staff !!!!!
Stayed 2 nights in Aug 2023
Response from AGM on Sep 7, 2023
Thank you for staying with us, we appreciate your feedback.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool table and bar was open until 11pm. Had a nice lobby where many families convened.
Stayed 2 nights in Aug 2023
Response from Devin on Aug 22, 2023
Thank you for sharing

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Devin on Aug 24, 2023
Thank you for sharing!