Ratings based on 671 Verified Reviews

3.5 out of 5
75% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Clean room in a very convenient location for shopping
Comment from Hotel Management
Oct 19, 2017 by Mike P, Hotel Management
Dear guest we thank you for your feedback and look forward to seeing you back soon
3 out of 5
by A verified traveler

Posted Oct 16, 2017
The bathroom was dirty when arrive and the carpet was nasty. Staff was nice but the room just needed to be clean more.
Comment from Hotel Management
Oct 18, 2017 by m, Hotel Management
Dear guest we thank you for your feedback and look forward to seeing you back soon
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

The hotel is in the middle of everything.

Posted Oct 7, 2017
Pros: The hotel is in the middle of everything which is great.
Cons: The breakfast served was terrible.
Location: The hotel is in the middle of everything which is great. The mall, and schools are close by.
The hotel was ok but the food wasn't good at all. The staff could have been a little bit more professional. The pillows smelled old. The location was good, right by the mall, lots of restaurants, and the Universities aren't too far.
Comment from Hotel Management
Oct 7, 2017 by Mike P, Hotel Management
Dear guest we thank you for your feedback
3 out of 5
by A verified traveler

Just ok

Posted Sep 28, 2017
I did not realize that the hotel opened to exterior doors. The front desk did everything to accommodate my stay but still uncomfortable. I killed a cockroach upon entering the room. The toilet seat had a cigarette burn on it. The carpet was not clean. I know this because there was a nickle on the floor. If a vacuum went over it they would have known. I was on the second floor and there was no elevator. Otherwise the room was large and specious and it was quite and close to everything.
Comment from Hotel Management
Sep 30, 2017 by Mike P, Hotel Management
Dear guest we thank you for your feedback and hope to seeing you back
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
Quiet, Great breakfast, friendly staff Will stay here again when visiting our daughter at
Comment from Hotel Management
Sep 2, 2017 by Mike P, Hotel Management
Dear guest we thank you for your feedback
2 out of 5
Recommended
for Everyone
by A verified traveler

Affordable, relatively clean. Needs some repair-

Posted Aug 21, 2017
Cons: We did late arrival and there was no one at the desk. There were 2 bells, one of which I didn't see. Recommend better late check in instructions
In town for conference.. saw state capitol. Went to museum.
Comment from Hotel Management
Aug 21, 2017 by Mike P, Hotel Management
Dear guest we thank you for your review
1 out of 5
by A verified traveler from K

The buildind is very old without repairs or remod.

Posted Jul 19, 2017
The room smelled bad. The bathroom was not in good conditions. The blankets and sheets were old, smelling bad and with holes for cigarettes.
Comment from Hotel Management
Jul 21, 2017 by Mike P, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler

Posted Jul 17, 2017 on Hotels
Comment from Hotel Management
Jul 19, 2017 by Mike P, Hotel Management
Dear Guest we thank you for your review and look forward to seeing you back soon
4 out of 5
by Gregory

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017 by Mike P, Hotel Management
Dear guest we thank you for your feedback and hope to see you back soon
4 out of 5
by Kevin

Passing through.

Posted Jul 13, 2017 on Hotels
Ok for passing through. Recently made over, so good for a standard best western.
Comment from Hotel Management
Jul 17, 2017 by Mike P, Hotel Management
Dear guest we thank you for your feed back and hope to see you back soon