No Frills Room
Posted Apr 21, 2017
The hotel was out of shampoo and and does not provide conditioner. There is no ice machine. Had to make several trips to the front desk to get plates, glasses, silverware, dish soap, dishtowels, etc. Hotel room was clean. Sink drain was broken and water would not drain. Breakfast consisted of prepackaged muffins, granola bars, and instant oatmeal. Coffee pot in the room was considered a "premium" item - not sure if you had to pay extra or if the coffee was included.
Comment from Hotel Management
Apr 23, 2017 by General Manager, Hotel Management
Erika, first and foremost, I would like to offer you my apologies for the inconveniences you encountered due to the lack of in-room amenities. Your feedback will be shared with our management team in an effort to improve our service and facilities going forward. As we have full size refrigerators in all the rooms which include ice trays, we do not have ice machines on our property, and we are sorry for your disappointment. I encourage you to try us again in the near future. I am confident you will enjoy a better stay.