Posted Nov 25, 2015
Traveled to Tallahassee for FSU Homecoming weekend. Positives - Location was convenient to the area, staff were friendly and courteous. Negatives - The room was overpriced for the hotel/room condition. There were bed bugs, the toilet stopped working, no tub (shower only - could not bathe my son age 2), no elevator, front desk processed my credit card more than 5 times. This hotel did not meet my expectations. I am accustomed to better accommodations for a cheaper price. I would not stay here again, even if there were no more rooms available anywhere. I would rather sleep in the woods.
Comment from Hotel Management
Dec 2, 2015 by Sam Patel, Hotel Management
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. I have looked over our paperwork and do not see any issues mentioned during your stay or at check out; therefore, It is very difficult for us to improve our hotel or to check out any of the issues you mentioned. Regardless of that we will check all issues mentioned and again thank you for your review.