Ratings based on 618 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
by A verified traveler from Miami
Posted Sep 27, 2015
Dingy room... Clumsy check-in. Noisy,....,...................
for Everyoneby A verified traveler from Wimberley, TX
Adequate for our family's needsPosted Sep 21, 2015
Beds were extremely uncomfortable. I wasn't expecting fancy sleep number or tempurpedics, just a restful nights sleep without the excruciating backache the next morning. Both my wife & I tossed and turned for a long time trying to get comfortable. Also, the pillows were small but super thick ~6-8", so stomach sleepers might want to consider bringing their own pillows if possible. The fixtures like the toilet paper holder and towel hooks were extremely dusty, the maids skip the wipe down of these areas quite regularly it seems. Regarding the bathroom layout, there's one thing we did we did find particularly appealing-the toilet and shower were separated in their own little rooms, so our family of four wasn't having to do the typical morning "bathroom-ballet" by choreographing toilet and showering activities. The doors to both of these rooms though, slid on tracks and had no provisions for locking them, so I found it a little frustrating having my young daughters walking in on me while I was "doing my business". The fridge was roomy enough for us to put in a dozen bottles of water along with 2 4-packs of those expensive coffee drinks my family loves. The pool outside was fairly small, my daughter estimated it to be around 15'x18' in size. It's open until 11pm, but there were no lights inside the pool. All-in-all, I consider the room we were in a fair value, we will certainly consider this hotel again next time we visit Tallahassee.
for Everyoneby A verified traveler from FL
Excellent, as usual for Springhill. Convenient.Posted Sep 18, 2015
Pros: Convenient & easy to find; no noise from the busy road the hotel is located on.
Checkin & checkout were seamless & fast. Very comfortable room with quality amenities. Nice complimentary breakfast with good variety.
for Everyoneby A verified traveler from Tampa, FL
Very friendly staffPosted Sep 7, 2015
Nice hotel and friendly staff. Great value. We will definitely stay again and recommend to others.
by A verified traveler from Jacksonville, FL
Nice Hotel but the noise level is excruciating.Posted Sep 6, 2015
Pros: Clean and close to everything.
Cons: Staff's knowledge of the rooms and what they can do for guests.
Location: All facilities were nearby and in a good location.
I checked in and had called in advance about having a room with no one above me and they assured me that wasn't a problem. When I checked in they gave me a 3rd floor room which still had a floor above it. The 3rd floor did have a few rooms with no one above but they said I couldn't have one. They checked people in above us who sounded like they had a party until 3 AM. I had to be at an important meeting the next morning so I had very little sleep. I was staying another night and requested to be moved to the fourth floor which for some reason now they could. They put me in a room with some type of A/C unit on top of it that when it kicked on made the entire room shake and sounded like a helicopter was on top of us. Finally at my wits end I called again and they moved us to another room which was perfectly quiet. My question is why they couldn't have done this in the first place.
Comment from Hotel Management
Sep 8, 2015 by General Manager, Hotel Management
Thank you for telling us about your recent stay with us. I want to apologize that we couldn't prevent the noise from impacting your stay. I'll make sure to share your comments with the staff and will make sure to do a better job in handling those situations in the future. Once again I do apologize and hope you can give us another chance on your next visit.
for Everyoneby A verified traveler from Ocoee, FL
Close to FSU campusPosted Aug 21, 2015
In Tallahassee for campus move in for FSU student. Excellent for accessibility and close to everything.
for Everyoneby A verified traveler from Ocala
Great location, convenient to FSUPosted Aug 19, 2015
Pros: Location, cleanliness and size of room.
Very clean, updated hotel located close to FSU as well as the Capitol. Rooms spacious, breakfast decent but most importantly the staff was amazing. From the reception desk to housekeeping we were always greeted with a smile. Would highly recommend.
for Everyoneby A verified traveler from Beaumont TX
Very nice roomy suites. No bell person!Posted Aug 4, 2015
If you are ok with taking your own luggage to the room, it's a good place to stay
for Everyoneby A verified traveler
Posted Aug 2, 2015
Great place...will come again. Clean and quiet. Tasty breakfast.
by A verified traveler from Delray Beach, Fl.
Don't stay there!Posted Jul 12, 2015
Unspeakably dirty toilet. We left the hotel 10 minutes after we checked in. We could not stay in the hotel after what we experienced.