Ratings based on 886 Verified Reviews

3.2 out of 5
57% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Florida

Wouldn't recommend this hotel

Posted Jul 12, 2017
Mold in the shower. Toilet pipe was leaking. Pipe under sink came completely apart. Electrical outlet was falling out of the wall. Stayed 3 nights, no house keeping. Staff was rude. Had to ask for towels and toilet paper.
Comment from Hotel Management
Jul 14, 2017 by Steven D. , Hotel Management
I'm very sorry to see the issues you encountered during your recent stay with us. There is no excuse for the condition of your bathroom, housekeeping, and your overall experience with us. I assure you that your feedback is shared with the appropriate management staff and departments so that we make immediate improvements with the rooms and our training. We do appreciate your business.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2017
Good! Big room. Comfy bed.... Found a huge roach in the bathroom...
Comment from Hotel Management
Jul 14, 2017 by Steven D. , Hotel Management
We appreciate you taking the time to review the hotel and comments. I do apologies for your issue in the bathroom. Daily we're committed to make improvement and work with our staff and vendors on issues such as yours. Thank you for your feedback and business.
3 out of 5
by A verified traveler

Posted Jul 4, 2017
It worked for our one night stay but needs remodeling asap. The modern furniture is not enough.
Comment from Hotel Management
Jul 9, 2017 by Steven D. , Hotel Management
We appreciate your feedback. We continue to strive on improving our overall product at the hotel. Thank you for your business.
1 out of 5
by A verified traveler from tampa fl

Do not stay here!

Posted Jul 3, 2017
We stay in moderately priced hotels ($120-$180) per night about 30 weekends a year. This one was in the top ten worst. Do not stay here. Moist rooms, roach poop, yellow stained tubs, and mold on ceilings. We visit Tallahassee 2-4 times a year, we will never stay here again. Absolutely awful and disgusting.
Comment from Hotel Management
Jul 9, 2017 by Steven D. , Hotel Management
I'm very sorry to hear that we failed to provide you a positive experience and stay with us. I assure you that your comments are shared with the entire management staff and team here so that we can immediately improve these areas. Thank you for your feedback and business.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice.

Posted Jul 1, 2017
All around good experience. It has an Applebee’s in the Hotel.
Comment from Hotel Management
Jul 4, 2017 by Steven D. , Hotel Management
We thank you for your business and feedback!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff

Posted Jun 28, 2017
The kids had an amazing time at the pool amd the staff was extreamly nice and professional.
Comment from Hotel Management
Jul 4, 2017 by Steven D. , Hotel Management
We appreciate you taking the time to give us your feedback. Thank you for your business!
2 out of 5
by A verified traveler

Unreliable internet service

Posted Jun 24, 2017
Pros: Bed was comfortable
Cons: Internet service as well as, having someone onsite that could help rather than having customer call tech
Location: Very close to FSU
When the internet service wasn't working in our room, the hotel instructed us to contact an offsite technician to help. It took a few hours to try and get the service running - all of which was critical time for work that had to be completed. The tech mentioned that it is a constant problem with this hotel.
Comment from Hotel Management
Jun 26, 2017 by Steven D. , Hotel Management
We appreciate your feedback. I'm sorry that you experience issues with the internet at the hotel. We realize what an inconvenience that can be. We're in progress of working on improvements at the hotel so that we can better serve our valued guest such as yourself. Thank you for your business.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Recommend to anyone visiting Tallaha!

Posted Jun 5, 2017
Came in tow for the weekend, Staff was really nice to us, Rooms were beyond clean & comfortable. Stayed a couple days & I did not have not 1 complain. Deff will be using this hotel again if I'm ever back in Town.
Comment from Hotel Management
Jun 24, 2017 by Steven , Hotel Management
We appreciate your rating and feedback. We share your good comments with our team. We are always striving to make sure our valued guest as yourself receive the very best service when staying with us. Thank you for your business.
4 out of 5
Recommended
for Everyone
by A verified traveler from G

No comment

Posted Jun 3, 2017
Was impressed that clerk provided a WWII veteran a complementary breakfast.
Comment from Hotel Management
Jun 24, 2017 by Steven , Hotel Management
First thank you for your service to our country! I appreciate your taking the time to rate our hotel. We share your comments with our staff. Thank you for your business.
2 out of 5
by A verified traveler from Florida

Room No Good

Posted Jun 3, 2017
Room smelled of strong freshener ? Thought maybe it was a smoking room ? I has reserved non smoking but maybe they didn't have one. The ac unit would run for 2 mins and stop start and stop in a cycle of every 2 mins. Just not a good match.
Comment from Hotel Management
Jun 24, 2017 by Steven , Hotel Management
We appreciate you taking the time to rate our hotel and give feedback. I am very disappointed to hear that we failed to provide you with good accommodations during your recent stay with us. We share your comments with our team here so that we can improve on our service and products. The hotel is a non smoking property so we continue to work on identifying any rooms that may have odors that we address accordingly. Thank you for your business.