Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great location right in the middle of old town!

Posted Aug 25, 2015
Pros: The decor was just beautiful.
Cons: AC in the upper floor rooms, but not necessary most of the year.
Location: It was right in the middle of old town and walking distance to everything we wanted to see and do while there.
I didn't have a chance to eat at the hotel but it was a great experience. Nice staff, beautiful rooms and comfortable beds! It was a little warm without AC in my room, but it was the warmest week of the year and probably not an issue 99% of the time. the sauna room was a great treat in the AM as well. Highly recommend...
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel...run by children

Posted Aug 22, 2015
Pros: Glam design, impeccable housekeeping. Location was perfect.
Cons: Training. Good concierges make the everyday requests look effortless, and the impossible requests possible. Here, the everyday requests were difficult
Location: Great location.
This is an interesting hotel in a desirable location in Old Town...a block away from the central square, but just outside the prime tacky tourist traffic jam. Across the street from fabulous restaurants. The hotel is old, and beautifully renovated. Our room was small, and tough to navigate for two adults each with one large suitcase. Decent bathroom. Very well appointed. Be forewarned...the second floor has no AC. Which in August should have been fine with windows open at night, but our room had very loud compressors outside our windows which may have been for refrigerators or even the third floor AC...every few minutes on and off, so loud it made conversation difficult, let alone sleep. The biggest issue is the staff..they are all as friendly as can be..but young. I saw very few individuals over the age of like 23. Concierge services were limited...one gave us inaccurate tram directions. We asked for help with a one day rental car reservation, and were told it would not be possible without an international drivers license (a quick search on my own turned up six companies that could instantly rent us a car without). I ordered an omelet for breakfast one morning, and they forgot to put the order in...when they did, it came back burnt black. On the patio, we saw a table where a glass broke, and the server made the customer pick up the pieces of glass. Overall...these are kids who just don't have the insight yet as to what constitutes gracious service.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Lovely hotel just off the main square

Posted Aug 17, 2015
A lovely hotel just off the main square. The staff were superb, comfortable clean room and great eating facilities. We couldn't fault it at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from Østfold

Koselig og flott hotell som ligger sentralt!

Posted Jul 23, 2015
Pros: Store og nyoppusede rom.
Booket junior-suite for 4 netter og det stod så absolutt til forventningene, om ikke mer. Flott rom med masser av plass. Absolutt ett hotell jeg kunne tenke meg å booke på igjen. Ligger veldig sentralt i gamlebyen så korte gåavstander til det meste som er å se i gamlebyen.
5 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Excellente adresse

Posted Jul 17, 2015
Tout était parfait , le personnel de chambre et de réception était très professionnel Hôtel très bien place Une petite nuance un matin au PDJ une responsable était très stressante en marchant avec ses talons ....
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted Jul 15, 2015
Great hotel, friendly and helpful staff, right in the heart of Old Town.
5 out of 5
Recommended
for Couples
by A verified traveler from Warrington

Good location

Posted Jul 11, 2015
Pros: Very stylish.
Cons: Nothing
Location: Walking and sightseeing. Lots of eating and drinking bars and restaurants.
Everything about our stay was excellent Staff very helpful Lovely room (on arrival we were told we had been upgraded) Location was perfect for sightseeing. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cardiff

Fab location

Posted Jul 10, 2015
Lovely hotel, well-situated in the Old Town. Staff were fantastic. Would highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tromsø

Location, location, location

Posted Jul 10, 2015
Fantastisk beliggenhet i gamlebyen! Nesten så byen er bygd rundt hotellet. Pent hotell, med hyggelig betjening. God frokost. Og masse gode spiseplasser/øl-plasser under 1 minutt fra hotellet.
3 out of 5
Recommended
for Everyone
by A verified traveler from Torino

Hotel centrale in stabile antico

Posted Jun 26, 2015
L'hotel è in pieno centro, in un edificio storico. Le parti comuni sono arricchite da elementi di arredo interessanti. Il personale è molto gentile, la colazione eccellente. Le stanze sono di dimensioni modeste. Essendo uno degli hotel migliori di Tallinn, mi aspettavo qualcosa di più, anche in considerazione del costo