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Reviews of Brundage Inn

2 out of 5
Brundage Inn
1005 West Lake Street, McCall, ID

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 280 reviews" "
Rating 8 - Good. 78 out of 280 reviews" "
Rating 6 - Okay. 49 out of 280 reviews" "
Rating 4 - Poor. 33 out of 280 reviews" "
Rating 2 - Terrible. 11 out of 280 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Love the office cats, and perfect place if your going to the mountain. About 30 min away. Would definitely come back
Stayed 1 night in Mar 2024
Response from Inn Keeper on Mar 12, 2024
Thank you for this review. It was a pleasure having you stay with us. We hope you stay with us again.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older motel. Very clean.
Stayed 1 night in Feb 2024
Response from Inn Keeper on Feb 8, 2024
Thank You. We appreciate your feedback.

10/10 Excellent

Mayli

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Inn Keeper on Feb 2, 2024
Thank you so much we really appreciate your feedback.We hope you will stay with us again!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice style and friendly staff. Will stay again
Stayed 1 night in Jan 2024
Response from Inn Keeper on Jan 30, 2024
Thank you. We really appreciate your feedback. We will look forward to seeing you again!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Brandi is so nice and very helpful. We will definitely stay again.
Stayed 1 night in Jan 2024
Response from Inn Keeper on Jan 29, 2024
Thank You! I will look forward to seeing you again. It was a pleasure having you stay.

8/10 Good

Rudolf

Traveled with family
Very rustic and simple. All you need for sleeping and a shower. Great value for the price.
Stayed 1 night in Jan 2024
Response from Inn Keeper on Jan 14, 2024
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Brandy was wonderful. We plan on spending a week next summer at this resort because of Brandy.
Stayed 1 night in Oct 2023
Response from Inn Keeper on Nov 2, 2023
Thank you so much for your very thoughtful review. I am looking forward to seeing you in the summer. You two are a pleasure to have stay with us.

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness
Coffee pot and carpet weren’t very clean. A couple of the light bulbs were burnt out. Power strip was being used for multiple appliances and didn’t securely hold the TV cord. What outlets were available were loose and hard to get our devices to stay plugged in. Arrived in town a little after noon and was not able to locate anyone around the office area. Otherwise the room was fine and we slept well.
Stayed 1 night in Oct 2023
Response from Inn Keeper on Oct 9, 2023
Thank you for review. We are in the process of removing the carpets. I will speak to housekeeping about coffee pots and light bulbs. Maintenance about outlets. We appreciate your feedback.Thank you for staying with us.

4/10 Poor

Jane

Stayed 1 night in Sep 2023
Response from Inn Keeper on Sep 27, 2023
I'm sorry you were unhappy. We appreciate your feedback.

10/10 Excellent

VICKI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Inn Keeper on Sep 26, 2023
Thank You. We are glad you were happy.

10/10 Excellent

Rachel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Inn Keeper on Sep 23, 2023
Thank You!

8/10 Good

Chris

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
It doesn't claim to be the Ritz Carlton
Older 1940s hotel, beautiful back area, green with wildlife. Quiet. Our bed was comfortable and the check in host was quite pleasant. Bathroom left much to be desired, leaning toilet, bubbling flooring and a loaner hair dryer that was meant to be mounted so on off switch was by the mounting plate. The price was right, I would stay again, and bring blowdryer. The adjoining mexican restaurant was really good. Little dusty gem really.
Stayed 2 nights in Sep 2023
Response from Inn Keeper on Sep 12, 2023
Thank you for your review. I love your headline. Hair Dryers get stolen so we don't have them in the rooms. I'm sorry. We are just waiting for business to slow down so that we can start working on the things you mentioned. I hope you do return it was a pleasure having your family stay.

6/10 Okay

Sharon

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
It was a little hot with no air and we had no hot water. Other than that it was a small quaint place.
Stayed 1 night in Aug 2023
Response from Inn Keeper on Aug 7, 2023
Thank you, for your review. I would have been happy to address your hot water issue had you told me about it. I'm sorry you ALL were too warm.

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Room was simple, quiet and clean. Just what we needed.
Stayed 1 night in Jul 2023
Response from Inn Keeper on Aug 5, 2023
Thank you for your feedback. We are happy you enjoyed your stay.

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Inn Keeper on Jul 18, 2023
Thank you Josh. I'm glad you enjoyed your stay with us!

10/10 Excellent

Cormac

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Brandy was very nice and accommodating. Room was small but beds were very comfortable. Carpet needs to be replaced. McCall is beautiful and i would stay at the Brundage again.
Stayed 1 night in Jun 2023
Response from Inn Keeper on Jul 2, 2023
Thank You so, much for such a nice review! We are working on replacing the carpet. Hopefully in the Fall when things slow down a bit. It was a pleasure to meet you. Sorry my computer refused to cooperate. We will look forward to seeing you again sometime.

10/10 Excellent

Madison

Stayed 2 nights in Jun 2023
Response from Inn Keeper on Jul 18, 2023
Thank you! for your review. We appreciate your feedback!

8/10 Good

june

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Inn Keeper on Jun 21, 2023
June,Thank you for your review. We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Inn Keeper on Apr 24, 2023
Thank you Karen. We love having you stay with us!

10/10 Excellent

Mike

Stayed 4 nights in Mar 2023
Response from Inn Keeper on Apr 8, 2023
Thank you!

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this cozy stay. Would stay again!
Stayed 1 night in Feb 2023
Response from Inn Keeper on Mar 3, 2023
Thank you for your review. It was a pleasure to meet you. We hope to see you again someday.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage lodge
Stayed 1 night in Feb 2023
Response from Inn Keeper on Mar 3, 2023
Thank you for your review. We are so happy to see that you enjoyed your stay with us.

10/10 Excellent

Glyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Brundage Inn. I liked the bungalows in in town and should have asked to have a look at them.
Stayed 6 nights in Feb 2023
Response from Inn Keeper on Feb 26, 2023
Thank you For your review. We are always happy to hear from our guest's.

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint but nice and clean
Stayed 1 night in Feb 2023
Response from Inn Keeper on Feb 16, 2023
Dennis, Thank you for your review. We appreciate it very much. We are happy that you enjoyed your stay with us.

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Inn Keeper on Jan 30, 2023
Thank you, for your review. We appreciate your feedback.

8/10 Good

Sean, Lincoln

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and great value
Response from Inn Keeper on Jan 16, 2023
Thank you, We appreciate your feed back. We hope you will stay with us again soon.

10/10 Excellent

Nathan

Response from Inn Keeper on Mar 10, 2023
Thank you. for your input. We appreciate your feedback.

4/10 Poor

Tandy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The advertisement looked beautiful however once we checked In The carpets had MULTIPLE stains. It was absolutely DISGUSTING. We had to keep our shoes on and keep our pets on the bed. When complaining to management she stated on several occasions she would comp the room and she would not charge my card however we were charged. Manager did offer other rooms that All had stains all over the carpet and said still said she would comp our room. Why was I told I would not be charged and yet I was? We were traveling and it was late. She said if we wanted to stay we would not be charged. I would like to know if I will get my money back like the manager said I would. Please let me know. Word of advice: Rip out the nasty carpet and invest in some kind of flooring that is easier to clean in the long run especially with pets. Even if it’s a pet room it should be clean. It would make your inn soooo much cozier and cleaner.
Stayed 1 night in Sep 2022
Response from Inn Keeper on Oct 7, 2022
Thank you for your review, Because you booked with a third party. They charged your card. I DIDNOT. I would check with what ever company you went through for your refund. As I did request it via email and the case has been closed by the 3rd party booking company. I'm again very sorry you were unhappy.

8/10 Good

David, Naples

Liked: Cleanliness, staff & service
This was a perfect place for what I was looking for, which was a reasonably priced room, comfortable bed, in a clean environment to spend and evening sleeping in McCall. Very Pleased. Manager was friendly and helpful.
Stayed 1 night in Sep 2022
Response from Inn Keeper on Sep 5, 2022
Thank you so much for your kind review. We appreciate your feedback.

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Inn Keeper on Sep 1, 2022
Thank you! We appreciate you feedback.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service
Charming Inn with a cabin feel. I loved it's historic nature and the beds were awesome!
Stayed 1 night in Aug 2022
Response from Inn Keeper on Aug 22, 2022
Thank You! It was a pleasure having you stay with us. We appreciate your feedback.

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2022
Response from Inn Keeper on Aug 4, 2022
Thank you for your review.

4/10 Poor

megan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rustic is a euphemism
Very dated with peeling wallpaper, mildew in the bathroom, loose ceiling fans, electric outlets falling out of the walls, laminate flooring water logged and damaged in the bathroom. It was OK for a one-night stay, but I wouldn't want to be there longer than that. Check in was smooth and friendly. Lots of parking. Good shower water pressure.
Stayed 1 night in Jul 2022
Response from Inn Keeper on Jul 14, 2022
Thank you for your input. Very refreshing to read that you provided a couple of positive comments. We also provided extra towels for your extra guest. Since the reservation was for 3 not 4 people.

8/10 Good

Kristin

Stayed 2 nights in May 2022

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a great one for the area. It’s got everything you need and it’s conveniently located.
Stayed 1 night in Apr 2022
Response from Inn Keeper on Apr 25, 2022
Ryan, Thank you for your review! Thanks for staying at Brundage Inn.

8/10 Good

Rachel

Stayed 1 night in Apr 2022

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. My son loved playing with the cats and dogs in the office and the manager was awesome and friendly. She said they just got new mattress's and it was super comfy.
Stayed 1 night in Apr 2022
Response from Inn Keeper on Apr 5, 2022
Richard, Thank you so much for your review. It was a pleasure having you and your son stay with us. We hope to see you again!

10/10 Excellent

Carlton, Spokane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022
Response from Inn Keeper on Mar 29, 2022
Thank you, It was a pleasure to have you stay with us.

6/10 Okay

Carol

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Okay
The room was good in general. Largest complaints were that the room smelled musty. The refrigerator froze everything. The heating system antiquated (not sure if was really working). The area around beautiful. Would have enjoyed having a table on front and back porch areas to sit and relax and enjoy the sun. Appreciated if the chairs on front porch would have been vacuumed daily. Did not appreciate dog/cat hair everywhere.
Stayed 4 nights in Mar 2022
Response from Inn Keeper on Mar 25, 2022
Thank you for your review. We appreciate your feedback. I will check the refrigerator. Yes, the heaters are hot water generated. They work. There is a table and chairs on the north side porch. benches, chairs on the East end porch. We would have been happy to vacuum the chairs on the front porch had you mentioned it to me. Thank you for staying.

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandy was very customer service oriented and accommodating.
Stayed 3 nights in Mar 2022
Response from Inn Keeper on Mar 8, 2022
Thank you Jose.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Inn Keeper on Mar 7, 2022
Thank you Karen! We will look forward to seeing you again!

10/10 Excellent

Matthew, Carmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Cozy, clean room. Easy parking access.
Stayed 1 night in Mar 2022
Response from Inn Keeper on Mar 6, 2022
Thank you, we appreciate your feedback. We hope you will visit again soon.

10/10 Excellent

Lucas R.

Liked: Cleanliness
Great Place to Stay
We thoroughly enjoyed our stay here, the hotel manager was very welcoming and friendly. It is not a new hotel but it is clean and comfortable. If we're back in the area this will be on the top of our list to stay.
Stayed 3 nights in Jan 2022

10/10 Excellent

Sharon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cozy. But i think u need to get rid of the stylist chair.
Stayed 2 nights in Jan 2022
Response from Inn Keeper on Feb 3, 2022
Thank you, We are glad you enjoyed staying with us. We appreciate your feedback.

10/10 Excellent

adam z.

Liked: Cleanliness
good
good
Stayed 4 nights in Jan 2022

10/10 Excellent

Le Roux

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend a weekend. Cozy and clean. Lots of old timey character
Stayed 1 night in Dec 2021
Response from Inn Keeper on Dec 16, 2021
Thank you for your review! We appreciate it very much!

10/10 Excellent

deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back again!
Stayed 1 night in Dec 2021
Response from Inn Keeper on Dec 6, 2021
Thank you so much! See you again soon hopefully.

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Inn Keeper on Nov 13, 2021
THANK YOU!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. Woke up to seeing deer out our window. Convenient, manager was wonderful and the price was even better. Will be back.
Stayed 2 nights in Oct 2021
Response from Inn Keeper on Nov 2, 2021
Thank you so much for this wonderful review! We are so happy that you enjoyed your stay. See you next time!

10/10 Excellent

Dallon

Liked: Cleanliness, staff & service, amenities
Very cozy.
Stayed 10 nights in Sep 2021
Response from Inn Keeper on Oct 21, 2021
Thank You for staying with us!