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Rating 10 - Excellent. 1427 out of 4134 reviews" "
Rooms are out dated: popcorn ceilings, older plumbing. But the suite was spacious. Front desk needed another receptionist. A few glitches with location for shuttle pick up. We would stay there again.
Thank you for your review. I am sorry to see that your visit wasn't what we had hoped. But I am glad to see that you enjoyed the view. If you would like to discuss your visit, please feel free to give us a call.
I liked the set up of the rooms but very old and out dated. The door to where the air filter was full of dust and rugs very old and dirty. We had to wash the plates... you could see left over food on them. Bed was comfortable but sheets dirty. Put some money into this place... will not return
debbie m
Stayed 3 nights in Mar 2024
Response from Lori on Mar 25, 2024
Thank you for your review. I am sorry to hear about the issues that you described. I will pass this along to housekeeping to determine how that happened.
Thank you for your review. We are happy to see that you enjoyed your visit. We look forward to seeing you again in the future.
8/10 Good
Robert, Brooksville
Mar 23, 2024
Disliked: Cleanliness
Sofa was ripped and dirty
Robert
Stayed 2 nights in Mar 2024
Response from Lori on Mar 25, 2024
Thank you for your review. I am sorry to hear about the sofa. We will have our housekeeping staff take a look at that.
4/10 Poor
Cisely
Traveled with family
Mar 22, 2024
Disliked: Amenities
We were told breakfast was till 10am, and we went in at 9:40am, and they had already picked everything up. That breakfast was important to us, and we were early. We missed out. That isn’t right.
Cisely
Stayed 1 night in Mar 2024
Response from breana andrews on Mar 24, 2024
I apologize about the confusion. The breakfast ends at 10am on Sat/Sunday. m-f it closes at 9am.
The people at the front desk (Lory, Jake among others) and the room cleaning staff were always very helpful, empathetic and kind. The place is nice, but the crew makes the difference! Thanks!
Mariano
Stayed 10 nights in Mar 2024
Response from breana andrews on Mar 24, 2024
Thank you, please come again and bring your friends!
Our stay was great..Helen and Jake at the front AWESOME...the drivers Hulio...Ramone and Hose where wonderful and very accomodating.....Just wished we had housekeeping more often that weekly..we only stayed for a week but would certainly be back...
Sandie
Stayed 7 nights in Mar 2024
Response from breana andrews on Mar 24, 2024
Thank you, please come again and bring your friends!
the 5 mile radius transportation definitely helped us so much thank you guys
Ethan Randall
Stayed 4 nights in Mar 2024
Response from breana andrews on Mar 24, 2024
Thank you, please come again and bring your friends!
8/10 Good
James Norton
Traveled with group
Mar 15, 2024
Liked: Cleanliness, amenities
The location is very convenient. The room configuration works well for us. Free parking is a plus. free hot/cold breakfast on the property is a real plus. Unit conditions are showing their age and should be reconditioned in the near future. Overall property is tidy and the units are cleaned very well.
James Norton
Stayed 3 nights in Mar 2024
Response from breana andrews on Mar 24, 2024
Thank you, please come again and bring your friends!
Really nice quick stay! Quiet property and able to get around Tampa very easily from here.
Kailey
Stayed 1 night in Mar 2024
Response from breana andrews on Mar 24, 2024
Thank you, please come again and bring your friends!
10/10 Excellent
gina
Mar 15, 2024
Liked: Property conditions & facilities
Close to airport , staff friendly ..our room had lots of mosquitoes- could see daylight thru the door, not sealed properly therefore allowing mosquitoes in. Pool could use more chairs. Basic, no frills, outdated room but bed was comfy, shower pressure good - overall good for a night stay with an early flight.
gina
Stayed 1 night in Mar 2024
Response from breana andrews on Mar 24, 2024
Thank you for your feedback! we will be investigating internally.
We had a fabulous time here! Jake at the front desk and Julio the shuttle driver were top notch. The rest of the staff were all pleasant and helpful as well. The property is older and could use some updates in addition to a deep clean of the nooks and crannies but overall it was acceptably maintained. We were especially appreciative of the hot breakfast, pool area, and shuttle service. Definitely would stay again.
Alison
Stayed 3 nights in Mar 2024
Response from Lori on Mar 14, 2024
Thank you for your review. We are happy to see that you enjoyed your visit with us. We will pass your kind words along to our staff. We hope to see you again in the future.
Not bad at all, just a little dated and drains were slow, but it was clean and nice and price is great!
Montez
Stayed 2 nights in Mar 2024
Response from Lori on Mar 14, 2024
Thank you for your review. We are happy to see that you enjoyed your visit with us. We will note this issues that you described and have them checked.
6/10 Okay
Ashley
Traveled with family
Mar 13, 2024
Liked: Cleanliness
Property is cleaner but older. Very comfortable beds. Our tv did not work. We were upper level and no elevators. Staff did help my mother and i get our bags to our room! Close to airport. Shuttle is a definite plus. Staff was friendly, i really liked Jake he was so kind and helpful. There was nothing in the rooms not even a complimentary bottle of water everything needed to be purchased.
Ashley
Stayed 1 night in Mar 2024
Response from Lori on Mar 14, 2024
Thank you for your review. We have maintenance staff on property and would have been happy to send them to check the televisions. I am sorry but we do not put bottles of water in the rooms. Our rooms have a fully stocked kitchen and most of our guests will purchase food, drinks, etc., so they are able to fully use the facilities in the room. We do offer a complementary breakfast and a social hour.
Thank you for your review. We are happy to see that you enjoyed your visit with us. We hope to see you again in the future.
6/10 Okay
Ayman
Traveled with partner
Mar 11, 2024
Liked: Cleanliness, amenities
We arrived 5.00 am and there was nobody at the reception desk and the door was locked. it took about 30 min to get in.
Ayman
Stayed 2 nights in Mar 2024
Response from Breana Andrews on Mar 12, 2024
we apologize about the inconvenience, we will look into this internally.
8/10 Good
Lee
Mar 11, 2024
Lee
Stayed 2 nights in Mar 2024
Response from Lori on Mar 14, 2024
Thank you for your review. We are happy to see that you enjoyed your visit with us. We hope to see you again in the future.
10/10 Excellent
John
Mar 11, 2024
Liked: Property conditions & facilities
John
Stayed 1 night in Mar 2024
Response from Breana Andrews on Mar 12, 2024
thank you for your feedback
8/10 Good
Kristie
Traveled with family
Mar 9, 2024
Liked: Cleanliness
Loved the space - unit was clean - beautiful view of water from property - nice walking area in the area - property was clean - could use some updating to furniture in the unit
Kristie
Stayed 3 nights in Mar 2024
Response from Breana Andrews on Mar 12, 2024
thank you for your feedback! looking forward to seeing you again soon.
Property overall was good. The deadbolt getting into the unit, and the handle for the shower could do some WD-40. Both were very hard to adjust.
This is a good area and restaurants are close by.
sherry
Stayed 1 night in Feb 2024
Response from Lori on Mar 6, 2024
Thank you for your review. I am sorry to hear about the issues with the room. We will have maintenance take a look at them. We hope to see you again in the future.
10/10 Excellent
DEBRA
Mar 2, 2024
DEBRA
Stayed 1 night in Feb 2024
Response from breana andrews on Mar 24, 2024
Thank you, please come again and bring your friends!
Thank you for your review. I am sorry to see that you didn't enjoy your visit with us. We will look into any issues regarding your stay.
8/10 Good
Dana
Traveled with group
Feb 29, 2024
Liked: Cleanliness, amenities
Enjoyed my stay here, rooms need some updating but they were clean, comfortable and had a full kitchen. There's a nice boardwalk with chairs and tables you can sit by the water. Restaurant right next door with live music. They will shuttle you anywhere within 5 miles of the resort, including the airport and Walmart, which is a plus.
Dana
Stayed 2 nights in Feb 2024
Response from Breana Andrews on Mar 12, 2024
awesome review, glad we could be of service, until next time, chow!
We were just in for one night for an early morning flight the next day. Yes the unit is older in some respects so has some wear and tear however I found it to be very clean and maintained. Restaurant next door so didn't drive. Quiet hotel area as it is close to Tampa airport. Would stay again .
Dan
Stayed 1 night in Feb 2024
Response from Lori on Mar 6, 2024
Thank you for your review. We appreciate your kind words. We hope to see you again in the future.
The staff was super amazing. Didn't meet not a one person who was not customer service driven. But for us Jack was on in our presence for 15 minutes and was still top notch
ishala
Stayed 1 night in Feb 2024
Response from Lori on Feb 28, 2024
Thank you for your review. We love to hear how our staff made our guests feel welcome. I'll be sure to pass this along to them.