Posted Mar 6, 2017
We stayed for a week. I took a shower then walked with bare feet to the ice machine on an outdoor walkway about 5 rooms away. My feet were BLACK! The hotel room itself was clean but outdated. Not a good room setup. For a room with 2 double beds, it was small. 2 adults and twins 6 year olds made it hard to get by each other. I asked for a suite, but they say all rooms are the same and they didn't have any. The bathroom was a toilet and tub with a door and no vent fan, then a long counter right outside door with only one sink and a mirror. They had an armoire there blocking an entire end of the counter, making it impossible to even allow myself and my 6 year old to brush teeth at the same time. The carpet was old and filthy. The kids pool is NOT heated and freezing! Sure it looks fun with the pirate ship and all, but even my kids do not like to freeze and didn't last long in there, and ended up in the adult pool. They also have a raccoon problem, they visited the trash every night right next to the pool.
Comment from Hotel Management
Apr 12, 2017 by Jaimie E, Hotel Management
On behalf of our entire team, please accept my apology for your unpleasant stay at the Clarion Hotel and Conference Center.
We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We are sorry that you experienced undesirable room conditions as we try to take every precautionary measure to ensure all guests’ expectations are met.
Once again, our sincerest apologies for your dissatisfaction and we look forward to hearing from you soon