Ratings based on 214 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from Leesburg, VA

Served its purpose

Posted Aug 20, 2017
Pros: The staff was friendly and took care of us.
Cons: Up date the rooms a bit, seemed a little old.
Location: Busch Gardens was 20 minutes away.
A little older then expected but the staff was great. Only stayed one night as we were traveling through and headed to Busch Gardens next day.
4 out of 5
for Everyone
by A verified traveler from Canada

nice hotel

Posted Jul 26, 2017
Good customer service, clean rooms and good location
5 out of 5
by A verified traveler

Good trip

Posted May 14, 2017 on Hotels
Clean room, attentive and friendly staff. Will use again
4 out of 5
by Ron

This traveler left a rating score only Posted Apr 28, 2017 on Hotels
5 out of 5

Excellent place to stay

Posted Apr 21, 2017 on Hotels
All the staff were extremely friendly, helpful and welcoming. They were knowledgeable about the area and made us feel special. The rooms were a great size and well furnished with fridge and microwave. The breakfast was good with a range of hot and cold options and the availability of 24/7 coffee and tea is a nice additional touch. Hotel is situated near main roads that make access to everywhere easy and there are numerous nearby places to eat for all tastes and budgets as well as a number of shops across the road and Brandon Mall is just 5 minutes drive away. We would recommend this hotel whole heartedly and will be returning in the near future.
5 out of 5
by A verified traveler

A night before the cruise

Posted Apr 5, 2017 on Hotels
It was much nicer than I expected.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
3 out of 5
by Barbara

Some problems, good breakfast

Posted Mar 18, 2017 on Hotels
The breakfast is excellent.....eggs, meats, pastries, yogurts, several cereals, etc. The staff is friendly, but they do not communicate. I called early to tell them we would be a late arrival....and was largely ignored. The evning of my arrival, they begin calling me to find out if I was keeping the reservation??? We spent 6 nites, had another late flight so front desk told me they would extend our checkout to 1 p.m., but the next morning they knocked on our door FIVE times to see when we were leaving. I had a room with whirl pool tub, spent 20 min. Filling it, then jets didnt work.
4 out of 5
by Neal

Posted Mar 17, 2017 on Hotels
Staff were friendly, breakfast was good, overall a decent place to stay for the price.
5 out of 5
for Everyone
by A verified traveler from GA

Good Hotel Clean

Posted Mar 16, 2017
Pros: Friendly staff and clean room
Cons: Prices on drinks and snacks could be better.
Location: I work most of the time. But I did find plenty of restraints near by.
I was in town for work. This hotel was in a good location. I found plenty of restraints close by.
Comment from Hotel Management
Apr 12, 2017 by ALI, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Sajid Ali Chaudhry General Manager COMFORT SUITES, TAMPA/BRANDON 8136304444