Ratings based on 217 Verified Reviews

3.6 out of 5
71% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from P

Good location

Posted Aug 8, 2016
Only 2 negatives to staying here. Kinda loud... The doors slam shut so you hear anytime somebody goes in or out of a room. The beds and sheets were not the best. The bed was hard and sheets were like paper.
Comment from Hotel Management
Aug 9, 2016 by General Manager, Hotel Management
We appreciate the time you took to review your stay with us. Feedback like yours helps us isolate shortcomings in order to improve the overall experience. I do hope the issues you experienced did not detract from an otherwise enjoyable stay and you will consider a return visit. We would love to have another opportunity to provide you with the outstanding experience that you should always expect from us. Joseph A. Ruiz, CHA, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice quaint setting good pool and resturaunt below

Posted Aug 5, 2016
Great professional staff and hospitality during Myah staff, would bring my family again
Comment from Hotel Management
Aug 6, 2016 by General Manager , Hotel Management
Thank you for letting us know how much you enjoyed your stay at the Crowne Plaza Tampa Westshore. Our goal is to provide a gorgeous tropical setting for you to relax and unwind, so we are delighted to read your compliment about our property and especially our staff. We aim to create a lasting impression, and we are glad they made that happen for you. Thank you again for your terrific feedback. We look forward to hosting you and your family again. Joseph A. Ruiz, CHA, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Stay

Posted Aug 2, 2016
Pros: The location.
Cons: There was dirty plates in the hallway.
Location: The location is perfect. Close to everything. Bahama Breeze was amazing.
I had a great stay. The Room was very spacious and clean.
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
We are so happy you chose the Crowne Plaza Tampa Westshore for your escape. We are delighted to hear how much you enjoyed the Westshore district with all the major attractions minutes away. We are also happy that you liked your accommodation and the facilities we have to offer. That being said, we are sorry for the cleanliness issues you encountered and for the inconvenience it caused. Thank you so much for your 5-star review, and we hope to see you again soon! Joseph A. Ruiz, CHA General Manager
3 out of 5
by A verified traveler from tampa, florida

Hotel near college

Posted Aug 1, 2016
The hotel was good but was not impressed with the lounge playing real loud music until 2:30 and I had to be up at 7am to leave. Also, rooms had no refrigator or microwave on it.
Comment from Hotel Management
Aug 3, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. It was our pleasure having you as our guest. We understand the importance of a great night's rest, so I apologize for the noise from Mojitos. Our lounge is very popular on weekends, and we realize the music and crowd can be little noisy at times. On weekends especially, we encourage light sleepers to request a room in our "Quiet Zone" when making a reservation. Regarding the amenities, I would like to inform you that we do provide refrigerators and microwaves on requests. I am sorry to have let you down this time, and I hope you will stay with us again. Joseph A. Ruiz, CHA General Manager
3 out of 5
by A verified traveler

Tampa trip

Posted Jul 30, 2016
Stayed 4 nights and not once did housekeeping leave us coffee, cups or new glasses, we always had to call and request, they were nice enough but little irritating things, no pen in the room, you need to leave the facility for a newspaper. I was a bit disappointed
Comment from Hotel Management
Jul 31, 2016 by General Manager, Hotel Management
Thank you for sharing your valuable feedback. I am incredibly disappointed to hear we failed to provide the level of service and cleanliness you should have received in your room. We make no excuses, but do offer every assurance we will take action to isolate and fix the problems you experienced. Thank you for bringing this to my attention, and I am sorry we were not able to resolve everything to your satisfaction while you were still with us. We hope you will give us a chance to exceed your expectations in the near future. Joseph A. Ruiz, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Posted Jul 24, 2016
The staff was amazingly caring & friendly. They were professional as well as personal. I totally enjoyed the hotel.
Comment from Hotel Management
Jul 25, 2016 by General Manager, Hotel Management
We appreciate your 5-star review of the Crowne Plaza Tampa Westshore. We are absolutely delighted to read our staff made you feel welcome and took excellent care of you. Comments such as yours make our day, and we will certainly share your compliments with the team. We thank you for your business and look forward to having you back for another visit! Joseph A. Ruiz, CHA, General Manager
2 out of 5
by A verified traveler from Chile

I will thing in other hotel

Posted Jul 6, 2016
Pros: Nothing
Cons: Re build the hotel
Location: Mall and banks
If i do not have more options i will stay here again the rest please see for other options.. AC unit will drive you crazy
Comment from Hotel Management
Jul 8, 2016 by General Manager, Hotel Management
Thank you for feedback regarding your stay. We clearly fell short of our usual standards, which are extremely high, and our failures caused you to leave less than 100% satisfied. We are disappointed the air conditioning unit was so disruptive, we will address this right away with our property engineer. Your comments have been shared with all of our managers and staff members. Should you stay with us again, and we hope that you do, we will work hard to regain your trust. Joseph A. Ruiz, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Maine

Nice experience

Posted Apr 24, 2016
From checking to checkout everything was fantastic!
Comment from Hotel Management
May 5, 2016 by General Manager, Hotel Management
Thank you for sharing your review with the online travelers. We are so glad that you had a comfortable stay at the Crowne Plaza Tampa Westshore. We pride ourselves in providing all the essentials to relax in tropical surroundings while you enjoy everything the city has to offer. We want to be your favorite stopover in coastal Florida, so we'll be right here perfecting our services and making ready for your next visit.  Joseph A. Ruiz, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Wilkes-Barre, Pa

Perfect spot

Posted Mar 25, 2016
Was down for a week for spring training. In the middle between Yankees & Phillies and right next to all highways for access to anywhere you are heading. Restaurant inside that is nice that you can eat dinner at. No problems at all, hotel is clean.
Comment from Hotel Management
Mar 30, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us at Crowne Plaza Tampa Westshore. We are so glad our rooms and amenities met your high standards and our posh location in the heart of the Westshore District provided the perfect place for you to relax and unwind. It was great to read you enjoyed the Mojito Restaurant and Lounge and our staff delivered amazing service. Thank you again for staying, and we hope to have the pleasure of welcoming you back soon! Joseph A. Ruiz, CHA General Manager
2 out of 5
by A verified traveler from Florida

Ok

Posted Feb 28, 2016
As soon as you walk into the lobby you can tell, that this is an older hotel that has been renovated. Our room was a typical hotel room, double beds, nightstand, desk, dresser with TV. I usually check the bathroom first, because that tells me a lot about the attention to the cleanliness and maintenance. First thing I come across, is the sink backing up (most likely because is old piping, and who knows what else, gross!), the toilet seat was chipped, and the metal piece that holds the seat was rusted (signs that the toilet is old). Who knows how many coats of paint that bathroom has had, based on the cracked paint, also around the door handle you could see all the accumulated dirt. In the shower some corners had signs of mold. The bed was ok, except for the flat sheet, which felt like a crusty piece of fabric on top. I have no idea what kind of fabric was it, or if perhaps they put something to treat it like niagara, because it felt scratchy and was so noisy when moving underneath it.