Ratings based on 1,233 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Nov 28, 2016
It was very clean & comfortable. With good location to Tampa.
Comment from Hotel Management
Nov 29, 2016 by HotelMgmt, Hotel Management
How wonderful to read that your stay was comfortable one! Thank you for sharing your five-star experience, we hope you visit with us again!
3 out of 5
by A verified traveler from US

One night

Posted Nov 18, 2016
After stayin for one night there was a bottle of water that was drinking from. Then going to take shower there was a towel that was used on the door, the tub did not drain so I showered in my own dirt and the bed was made.
Comment from Hotel Management
Nov 22, 2016 by HotelMgmt, Hotel Management
We normally pride ourselves on our high standard of cleanliness, and we are hugely disappointed to learn that our standards were not met. Please accept our sincere apologies. It's our hope you'll give us another chance to welcome you back so that we may provide you with a more pleasant stay.
3 out of 5
by A verified traveler from US

Posted Nov 9, 2016
It was fine for a night but not a place I'd stay longer than that.
Comment from Hotel Management
Nov 11, 2016 by HotelMgmt, Hotel Management
While we appreciate your feedback, we regret that your last visit didn’t inspire you to plan an extended stay in the future. We strive to excel in our commitment to provide you with a memorable experience and hope you’ll someday allow us the chance to impress you on your next trip to our area.
5 out of 5
by A verified traveler from San Jose, Ca

Great location to be near it all.

Posted Nov 8, 2016
Staff is awesome, great personality & very hospitable made trip feel right at home plus shuttle service to get you around. Booked way in advance with requests for room with 5 so attention to detail could have helped being only enough towels provided for 3 until we asked, otherwise for being on vacation from California over the weekend to celebrate a brothers birthday & attend a NFL football game it was a very stress free enjoyable stay. Thanks again and shout out to Debra at the counter!
Comment from Hotel Management
Nov 10, 2016 by HotelMgmt, Hotel Management
Our number on goal is to ensure that our guests feel right at home during their stay and we’re glad this was evident throughout your visit! It’s great to hear that you enjoyed a stress-free vacation while in Tampa and we hope you’ll visit the DoubleTree by Hilton Tampa Airport – Westshore again.
3 out of 5
by A verified traveler

Posted Nov 1, 2016
Small room for for three adults. no fridge. Not set up properly for the 3 guess.
Comment from Hotel Management
Nov 4, 2016 by HotelMgmt, Hotel Management
We are sorry to hear that your guest room didn't fit your needs. Please know for any future visit, our staff would be happy to assist in finding a guest room that is better suited for your party. Also, our staff can accommodate a request for a mini-refrigerator. Thank you for the feedback.
4 out of 5
by A verified traveler from US

Excellent place to stay, will come back.

Posted Oct 31, 2016
Pros: The staff was amazingly welcoming, polite, and attentive. Soft pillows, nice sheets. Good sized fridge in the room.
Cons: The bathroom door made a ton of noise when opening it. The beds were firmer than I would like, but soft beds are hard to find in hotels.
Location: Convention Center, Busch Gardens, shopping, and the Britton 8 with the best Rocky Horror Picture show shadowcast I have ever seen.
This was our first stay at a Hilton and I was definitely impressed. Any time we went the front desk we were offered warm cookies. The pub had great food and reasonable prices. The breakfast buffet in the Bistro was excellent as well. We would definitely recommend this hotel and will likely stay again.
Comment from Hotel Management
Nov 2, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your lovely review and recommendation. Our staff cares about each of the guests we welcome and strives to provide excellent service to ensure a memorable stay, and we're thrilled this was what you received. Please visit us again at the DoubleTree by Hilton Hotel Tampa Airport – Westshore!
5 out of 5
by A verified traveler from US

Posted Oct 31, 2016
Estas perfecta, la recomiendo, muy comoda y bien limpia, me encanto
3 out of 5
by A verified traveler from ohio

Early flight out of Tampa needed a close hotel.

Posted Oct 23, 2016
Very nice room that appeared to be very cheap on Expedia. Said the room was 89 dollars plus tax obviously. Suddenly got an additional 50 dollar charge the next day? Not sure what that was about.
Comment from Hotel Management
Oct 26, 2016 by HotelMgmt, Hotel Management
For guests traveling to the airport, our location and free shuttle makes our hotel an ideal choice. We regret you had difficulties with your bill. Third-party booking sites have their terms and conditions which are outlined on their sites, and any concerns may need to be addressed by them first.
3 out of 5
by A verified traveler from US

No fridge; no microwave; no breakfast

Posted Oct 12, 2016
Location: near airport and downtown. Aquarium was nearby and a nice visit for us.
get a hamptons at less money and far more value. But this probably some sort of 'conference' motel anyway, geared more for groups than individuals [guessing]. Was clean and comfortable; just no amenities for the price. Breakfast was horrible service...guess they expected you to get the buffet and pass up simple eggs and bacon? Tipped the guy anyway [of course; these days just automatic]. No, DoubleTree not my cup of tea; there's far better for the price. Won't be staying here again or other 'doubletrees' etc. The hot tub was nice though [but competition you see...these things are pretty common now].
Comment from Hotel Management
Oct 14, 2016 by HotelMgmt, Hotel Management
It seems we missed many opportunities to ensure your complete satisfaction for that, we sincerely apologize. Please know mini-refrigerators are available upon request. Your feedback is valuable to our management team. We hope to have another chance to welcome you back so that we may fully impress you.
5 out of 5
by A verified traveler from MN

Very nice hotel. Excellent 24-hour shuttle service

Posted Oct 3, 2016
Friendly staff. Excellent cleanliness. I was surprised, though, that even though I hung my towels on the rack for re-use (per posted instructions) they were taken for laundering.
Comment from Hotel Management
Oct 5, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your high praise for our hotel and staff. We’re pleased that our hotel services including our complimentary airport shuttle service were convenient for you. We hope to have the pleasure of welcoming you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore!