Ratings based on 1,202 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Sep 10, 2016
I love the Hilton chain and the perks of being an Honours member. Best program of all the hotels.
Comment from Hotel Management
Sep 13, 2016 by HotelMgmt, Hotel Management
Thank you for your HHonors loyalty and for choosing the DoubleTree by Hilton Hotel Tampa Airport – Westshore for your Tampa trip! We're thrilled you had a pleasant stay and enjoyed all the member benefits. We look forward to welcoming you back again the next time you are in the area!
4 out of 5
by A verified traveler from Orlando

Hotel near shopping right outside of downtown

Posted Sep 6, 2016
Pros: Cold room, nice tv, close to shopping and tons of restaurants.
Cons: Add a mini fridge, add gaming system especially if you are advertising it for the room, fix toilet spraying after flushing, add TV guide.
Location: St Pete Beach, The Florida Botanical Gardens, Tampa Riverwalk, good eateries, the International Plaza and Bay Street, Tropicana Field, Tampa Bay Bucs
The room was cozy and comfortable! We opened the door and felt right at home with the A/C on making it a comfortable 70 degrees F. The front desk employees were friendly and kind; all were polite as can be. Our room was the last one in the second floor, right as you exit the elevator from the main lobby take a right and it is at the end. Though room is next to the emergency exit stairs. Free cookie for each guest upon arrival! Be careful, the room gets really dark if the blinds are closed all the way and no lights are on inside, could cause you to oversleep! The bed was firm but when you are out walking all day, a bed is a bed. Located right off 275.
Comment from Hotel Management
Sep 9, 2016 by HotelMgmt, Hotel Management
We're thrilled that your stay was enjoyable and that our friendly staff and cozy accommodations truly impressed you. Thank you for the feedback, we hope you'll return to the DoubleTree by Hilton Hotel Tampa Airport – Westshore for another pleasant experience!
2 out of 5
by A verified traveler

Close to Airport

Posted Aug 25, 2016
Bathroom toilet was dirty on checking in. Called housekeeping and they cleaned it right away.
Comment from Hotel Management
Aug 30, 2016 by HotelMgmt, Hotel Management
While we're unhappy to hear that your guest room wasn't in top condition, we're pleased that our housekeeping took care of it promptly. Your feedback is invaluable as it allows our staff to improve upon the top-notch experience we strive to deliver. Thank you, we hope you'll visit us again.
1 out of 5
by A verified traveler

Very disrespectful manager

Posted Aug 8, 2016
This was terrible for me and my family I will never stay in double tree again
Comment from Hotel Management
Aug 16, 2016 by Hotel Management, Hotel Management
Customer satisfaction is always our priority, and it's deeply disappointing to learn that you had an unpleasant experience. We will address your feedback with our team to ensure we create a better experience for our future guests. We hope you'll reconsider and give our property another chance to impress you.
3 out of 5
by A verified traveler

Nice hotel close to everything

Posted Aug 1, 2016
The hotel was nice and the staff was very friendly and accommodating. My only complaint is that all rooms do not have a refrigerator and microwave so if you require these amenities I would request them in advance. Otherwise our stay was amazing and the hotel was close to food and shopping. I would recommend this hotel and would stay there again with the special request for a room with a refrigerator and microwave.
Comment from Hotel Management
Aug 3, 2016 by HotelMgmt, Hotel Management
Thank you so much for recognizing our staff, they will be thrilled to know they helped to create a great stay for you. On your next visit, please do hesitate to make any requests our staff would be happy to accommodate. It would be a pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore.
5 out of 5
by A verified traveler from GA

Great location!

Posted Aug 1, 2016
I called and asked for an early check-in. The front desk clerk got me in a nice, clean, pool side room quickly. I loved the bar, the quick walk to the Mall and the cleanliness of the hotel.
Comment from Hotel Management
Aug 3, 2016 by HotelMgmt, Hotel Management
We're delighted you enjoyed your stay with us at the DoubleTree by Hilton Hotel Tampa Airport – Westshore. Thank you for your great review. We would love to welcome you back the next time you are traveling to Tampa!
2 out of 5
by A verified traveler

Not up to Hilton standards.

Posted Jul 31, 2016
We had so many issues with this place. Very disappointment. We had a two year with us and they didn't have a refrigerator for us. No Micro. They messed up our room service not once but twice in row. When we got the refrigeration it was a three legged one. We had to keep asking for towels. There where so many in our room we expected at least a towel for each person. Why do we bother to tell them how many and their age when they don't go by that. When you see that there's a two year old should automatically know the refrigeration is mandatory. I've stayed at other Hilton's hotels and I was very upset.
Comment from Hotel Management
Aug 4, 2016 by HotelMgmt, Hotel Management
We’re sorry to hear that your stay was disappointing. It's our intention to provide exceptional service to ensure our guests have a memorable stay, and we regret your time didn't live up to our standards. Our management team will address your concerns with our staff. We hope you'll give us another chance to impress you.
4 out of 5
by A verified traveler from Bayern

Tampa Line Dance Classic

Posted Jul 24, 2016
Pros: schönes großes Zimmer mit allem was man braucht, Personal sehr freundlich und hilfsbereit
Location: in Airport Nähe, Shopping Mall in der Nähe
Top Hotel, Top Veranstaltung. Bushaltestelle um die Ecke so daß man auch Tampa leicht erkunden konnte. Jederzeit wieder.
5 out of 5
by A verified traveler from L

Posted Jun 23, 2016
Room is clean and bed is soft and comfortable, Room service are pretty good!
Comment from Hotel Management
Jun 24, 2016 by HotelMgmt, Hotel Management
Thank you, Chris, for letting us know what you like about your stay. Having a comfortable place to rest while traveling is key, and we're glad you found our accommodations suitable. Please visit us again at the DoubleTree by Hilton Hotel Tampa Airport – Westshore!
5 out of 5
by Patrick from Orlando

Posted Jun 19, 2016 on Hotels
Little noisy at times.