The Single WORST Hotel Experience of My Life!!!
Posted Jul 26, 2016 on Hotels
I had stayed at this hotel once before, and it was nowhere near the deplorable conditions that it is today! We arrived at around 10:00 p.m. We went to the first room they gave us, in the back of the hotel across from an abandoned section of the hotel, and the door refused to open. We drove back to the front desk and got another room. There I noticed a stream of water coming from air conditioner, flowing across the hallway and down the stairs! We settled into the room, the air conditioner compressor shut off and stopped cooling, I realized that the water meant the unit was low on gas, the coils and lines were freezing, and the compressor to shut down to defrost. The temperature inside the room soared to the 80s. The phone wasn’t working so I went to front desk. I complained about the temperature, he said there were no other rooms available and I should contact Hotels.com for a refund and relocation to another hotel!
I called Hotels.com and they said there was another room near the SAUNA we were in! I went there and I soon felt this was WORSE than the first. The air conditioner was missing the grill, so what little wind was blowing was hitting the bed, bouncing back into the unit, leaving the rest of the room in the NINETIES!!! The bathroom was HORRIBLE! I showed my wife what they offered us, she was met by ROACHES! We got out of that cesspool FAST! They even refused to refund our money after all this!