Ratings based on 412 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Duluth, Ga

Very clean. Staff is very nice.

Posted Apr 18, 2017
I was really pleased and impressed with my stay. The staff was very friendly. My room was huge for one king sized bed. It had a living room with pullout sofa in the front. It was all very clean and comfortable. I would definitely go back.
Comment from Hotel Management
Apr 18, 2017 by General Manager, Hotel Management
Jacob, We are happy to know that the service you received while staying at our property really stood out to you, and appreciate that you wanted to highlight it in a review. Thanks for sharing that you were pleased with your clean and comfortable room accommodations. We appreciate your loyalty and hope to serve you again and will strive to make your next stay five stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brandon,Fl

Posted Apr 12, 2017
Great service .nice rooms.would recommend this to my friends and family.
Comment from Hotel Management
Apr 12, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We welcome you back to visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very customer focused. Evening activities great.

Posted Mar 30, 2017
It was a surprise to have free drinks and snacks in the evenings. Great for relaxing after a tiring day.
Comment from Hotel Management
Mar 31, 2017 by General Manager, Hotel Management
We appreciate you taking the time to give us your review and we are delighted to see it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Tampa Brandon area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
We enjoyed our stay, but was disappointed when told at check-in that I would not receive my Hilton Honors points because I booked with Expedia. I did not read this anywhere as I was booking. I think this is disceptive!
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five star experience.
4 out of 5
by Frank

Posted Jan 21, 2017 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us! I hope that your enjoyed your time at our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great Breakfast and Happy Hour!!!

Posted Jan 19, 2017
Pros: Breakfast, Happy Hour, Free Parking
Cons: Maybe add another server for happy hour. Extend happy hour :-)
Location: Good location, close to the I-75, a mall, and plenty of restaurants
Great breakfast and happy hour. We were supposed to go out after the happy hour but ended up just staying in. We ordered food at the happy hour and it was good as well. We had burgers, chicken sandwiches, and the sweet potato tots were AWESOME!!! The front desk staff was also accommodating. My wife forgot her blazer in the closet, we called back a few hours later or the next day and they found it and held it. We didn't have time to pick it up so they mailed it overnight, at our expense, but that was ok. Great hotel and location!
Comment from Hotel Management
Jan 23, 2017 by Heather Claffey- Front Desk Supervisor, Hotel Management
Thank you for staying with us. I am so glad to hear that you enjoyed your meal from Mangos Grill- those sweet potato tots are delicious! We appreciate your great feedback!
4 out of 5
by Rhiannon

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for chossing to stay with us! I hope that you enjoyed your time at out hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from w

Posted Jan 14, 2017
Great stay good staff ffffffffffgfffffffffffffffgvvcffsffff
Comment from Hotel Management
Jan 15, 2017 by heather.claffey@white.lodging.com, Hotel Management
Thank you for staying with us!
5 out of 5
by charles

Posted Jan 14, 2017 on Hotels
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for staying with us!
4 out of 5
by Harley

Posted Jan 9, 2017 on Hotels
Only two complaints. One was that they did not have any more rooms with two double beds's and the others that they ran out of eggs in the morning and we had to wait a while before they were able to make our omelettes. But other than being somewhat unlucky on that stay, this is a great hotel. We have stayed here before and enjoyed it very much.
Comment from Hotel Management
Jan 13, 2017 by General Manager, Hotel Management
Thank you for choosing to stay with us. I would like to apologize that we had a shortage on eggs during our breakfast. Because they are cooked hot and fresh. it does take a few extra minutes to get them out to the buffet. We appreciate your feedback and will use it to continue to enhance our guest's stay.