No cups in the room, despite an extended stay hotel. Cleanliness was average, bed spread probably hasn't been cleaned between visits. Carpet dirty
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
On behalf of our team, we appreciate you staying with us and providing a review. We are committed to providing well-maintained suites for our guests, and we are sorry this was not the case during your stay. Also, we apologize for your disappointment with the in-suite amenities. Kitchenware for your suite is available at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. We apologize if this information was not properly communicated to you at the check-in. Please know, your feedback has been shared with the entire team to ensure a review of our processes. Thank you for your feedback and we would appreciate the opportunity to welcome you back soon.