I hate cigarette smoke smell and this is the second time I stayed. Thought the first time we stayed we were just given a room that has the smell but this second time proved that all the rooms could have the same smell. Not coming back...
Comment from Hotel Management
Jan 3, 2017 by Manager, Hotel Management
Thank you for taking the time to provide your feedback about our hotel. It was a pleasure to read that you enjoyed our convenience of our location, but we were disappointed that we did not meet your expectations. I am sorry to hear about the smoke issue you mentioned. Thanks to your comments, we will ensure our team is on board with notifying us of any smoke in a non-smoking room. Also penalizing those who decide to abuse this rule. Our team is committed to satisfying our guests, so we are very thankful for your feedback. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.