Ratings based on 300 Verified Reviews

3.3 out of 5
61% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from iowa

Nice and clean

Posted Mar 23, 2017
Only way this place could be better ? If it had a pool.
Comment from Hotel Management
Mar 24, 2017 by General Manager, Hotel Management
Bonnie, thank you for taking the time to write about Extended Stay America - Tampa - North - USF - Attractions. We are glad you had a great stay and were impressed with the level of cleanliness we provide. We appreciate your feedback and hope to be your first choice every time you visit our area. Sincerely, General Manager
1 out of 5
by A verified traveler

Wouldn't recommend staying here

Posted Mar 19, 2017
Checked in and sent up to 3rd floor. First step off the elevator and we were hit with an overwhelming smell of cigarette smoke. Verified that I had checked in to a nonsmoking room...for sure I had. Was not aware of the fact that smoking was allowed on half of the floor obviously causing the whole floor to smell. Next night someone must have been frying food in their room because the smell on the floor was a combo of grease and cigarettes permeating all the way down to the lobby. Was woken up at 2am by my neighboring guest screaming at and hitting his crying children. About 2 hours later (4am) someone decided to start banging on the door across the hall. Asked front desk on 2 separate occasions if they had any other rooms available and was told no. Needless to say, our experience was not a pleasant one and I will never stay here again.
Comment from Hotel Management
Mar 24, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your comments. We are sorry for the smell and the noise issue you experienced during your visit. I have followed up on your concerns in regard to the smell issue with my team to ensure we are doing everything possible to minimize the impact to our guests. On rare occasions we have guests who do not adhere to the property rules concerning noise, resulting in disrupted sleep and annoyance for all those in the immediate vicinity. We appreciate your patronage and hope you consider to visit us again. Sincerely, General Manager
2 out of 5
by A verified traveler from Pompano Beach, FL

Good location & clean, but needs upgrade.

Posted Mar 13, 2017
Pros: location and fridge/freezer
Cons: Needs a new bed and bath/room update. Hotel needs an ice maker.
Having a kitchenette is nice, especially with the fridge & freezer, but w/o any pans, plates or silverware, it's not very helpful. And, no ice maker on the premises which was an inconvenience. Room was clean, but the bed should be replaced and the room, especially the bathroom, needs to be updated. It would be fine if you needed a place to stay and nothing else is available/affordable, but I have stayed in much nicer places for the same price multiple times in the last 4 months in that area. No clock in room and is also missing basics that most newer and updated rooms have, like usb port for charging your phone. Not essential, but would be nice.
Comment from Hotel Management
Mar 14, 2017 by General Manager, Hotel Management
Thank you for staying with us. We appreciate your sincere feedback about your suite. Even though our suites receives good ratings for the level of cleanliness, we understand you were hoping for something a little more modern. We will keep your comments in mind for our future renovations. To ensure cleanliness, our brand standards require us to keep the kitchenware at the front desk rather than leaving them in the suites. The refrigerators in our suites include ice trays so we do not have ice machines on our property. We value your business and hope you will consider choosing us again. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent. Very relaxing ing

Posted Mar 9, 2017
Pros: Great
Cons: No
Location: Need more shopping and places to eat
Wonderful this was very easy access to 75 and 4 and very quiet. 😁😁😁😁😁
Comment from Hotel Management
Mar 10, 2017 by General Manager, Hotel Management
Donna, thank you for sharing your experience at Extended Stay America - Tampa - North - USF-Attractions. We are glad you had a wonderful stay and that your comfortable suite made it even more memorable. It was our pleasure hosting you, and we hope to see you again in the future. Sincerely, General Manager
1 out of 5
by A verified traveler from sarasota florida

The Extended Stay America was disgusting.

Posted Mar 7, 2017
It was dirty, unsafe. Way overpriced for the condition of the hotel. The bed was uncomfortable. The only positive thing about this hotel was leaving.
Comment from Hotel Management
Mar 9, 2017 by General Manager, Hotel Management
I am sorry you experienced some difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read yours. It is never our intention to lose focus on providing an excellent stay. We hope you will give us another chance to provide you with the experience you should have had during this visit. Sincerely, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Great location

Posted Feb 3, 2017
Overnight clerk may not be available other than that excellent experience for a great price
Comment from Hotel Management
Feb 7, 2017 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am glad you favored our convenient location and our hotel for the affordable price. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
2 out of 5
by A verified traveler

Outskirts of Tampa

Posted Jan 25, 2017 on Orbitz
Cons: See comments
Location: Too far from everything.
No one at desk half the time. Carpet in room dirty. Shower curtain rod broken. Toilet plugged...twice. Elevator made scary thud. Breakfast a joke.
2 out of 5
by traci

Wouldn't recommended

Posted Jan 1, 2017 on Hotels
Check in girl had no personality/ rude. Yea we booked a 2 double bed room..but wow the beds we're little, compared to 2 Queens in last hotel the night before. Beds we're rock hard, and short sheeted. No blow dryer in room. No ice on premises.I told the desk girl (with zero personality) I've never stayed anywhere that didn't have .her response was extended stay has never had ice.and that there are ice trays in the room freezer. We were checking out.so it did me no good.
1 out of 5
by Michelle

Awful hotel

Posted Jan 1, 2017 on Hotels
The hotel was awful. Rooms smelled, no hot water and the staff was rude. We even had to bring our own dirty towels down to get new ones. The beds were uncomfortable, and the blankets were not warm. Our room was not cleaned or restocked even though we stayed 2 nights. Would not recommend this hotel at all.
1 out of 5
by A verified traveler

Posted Dec 26, 2016 on Hotels
The hotel room had lots of stains in the carpet and a horrible smell. The air conditioner was loud and not very cold. The appliances are outdated. Service was very very slow and I'm sure the workers brought their kids to work, which gave a very unprofessional appeal.