Ratings based on 1,222 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from PA

Best hotel in Tampa.

Posted Sep 28, 2016
Pros: View, Food, Staff, Pool, etc.
Cons: N/A
Location: Really don't have to leave the hotel, everything you need is there.
I go to Tampa once a year and this was my first time staying at the Grand Hyatt. It was very clean and the staff was great. Scott at the pool bar couldn't have been any nicer and gave us great recommendations for things to do in the city. Bill and AJ at the lobby bar were also great. Both Oystercatchers and Armanis were fabulous and had amazing views. The bay side view from our room was great. I will definitely be staying here for all my future visits to Tampa. Next time I think I might try out the Casitas. Thanks for such a wonderful time.
5 out of 5
by A verified traveler from Milwaukee

Absolutely fabulous!

Posted Sep 3, 2016
The hotel was nice, but what makes it fabulous is the staff. They are all amazing and inspired me to have more enthusiasm in my job. I would definitely recommend this hotel and can't wait to come back.
Comment from Hotel Management
Sep 20, 2016 by Guest Relations Associate, Hotel Management
Cindy, I am so happy to hear that the efforts made by our staff during your stay made a lasting impression. I will be sure to share you kind words with our management team. I do hope you will come and stay again. Regards, Paul R. - Guest Relations Associate
5 out of 5
by A verified traveler

Get a bay view

Posted Sep 1, 2016
Pros: The view from the 8 th floor
Cons: more balconys
Location: go to charleys for steak
Nice room, comfortable beds, great view of the bay, very close most things in the area. only 40 min away from clearwater beach. very friendly staff, and a great breakfast. the french toast is amazing.
Comment from Hotel Management
Sep 14, 2016 by Guest Relations Associate, Hotel Management
Thank you for taking a moment of your time to provide such amazing feedback. It is always a pleasure to read when our guests have an incredible experience. It sounds like you thoroughly enjoyed the staff and found the french toast to be amazing. We appreciate you choosing our hotel for your recent visit to Tampa. I hope we can welcome you back to Grand Hyatt Tampa Bay in the near future! Brock S. - A Guest Relations Associate
5 out of 5
by A verified traveler

Great hotel beautiful bay view

Posted Aug 27, 2016
I had a great stay. Beautiful view, very comfortable and attentive staff.
Comment from Hotel Management
Sep 16, 2016 by Guest Relations Associate, Hotel Management
It is fantastic to hear that you had a great stay. I am glad you found the view to be beautiful, and our staff to be very attentive. Your recommendation and feedback are truly appreciated. We look forward to welcoming you back to Grand Hyatt Tampa Bay in the future! Brock S. - A Guest Relations Associate
5 out of 5
by A verified traveler from Chicago, IL

Beautiful hotel.

Posted Aug 22, 2016
Pros: I liked that it had several pools and the environment of the hotel was very welcoming.
The entrance to the main lobby smelled beautiful. The staff who checked us into the hotel made us feel very welcomed.
Comment from Hotel Management
Aug 23, 2016 by Guest Relations Associate, Hotel Management
I appreciate the time you took to provide us with your feedback. I am thrilled that you found our pools to be top notch and the service to be amazing. Your recommendation is our biggest compliment. I hope we can have you back as our guest the next time your travel brings you to Tampa! Brock S. - A Guest Relations Associate
5 out of 5
by A verified traveler

Nice hotel, great staff

Posted Aug 21, 2016
I was impressed with the attentiveness of the staff. Even the casual dining exceeded expectations.
Comment from Hotel Management
Aug 22, 2016 by Max B. - Guest Relations Associate, Hotel Management
Thank you for your kind words! I am so glad our staff and the dining was such a great success during your stay. We hope to welcome you back next time you are in Tampa.
2 out of 5
by A verified traveler from Miramar, FL

no beach at the hotel.

Posted Aug 16, 2016
Pros: nice pool
Cons: clean carpet.
Location: good location.
the are of hammock is no safe. I try one and felt badly and hit my head and neck. I ask for a room with ocean view and get a room with view to the parking lot. I make a complaint and they no said no have any available and also said that "I got a beautiful view to the city" but i only saw the parking lot.
Comment from Hotel Management
Aug 18, 2016 by Guest Relations Associate, Hotel Management
Thank you for taking the time to provide us with your candid feedback. I'm very sorry about the hammock. I hope you are ok. We will have our maintenance team look into this further. I apologize your recent stay was less than ideal, and you were unable to receive a room with a bay view. We will certainly take your feedback and use it to continue and improve our overall guest satisfaction. Brock S. - A Guest Relations Associate
5 out of 5
by A verified traveler

Nice Hotel

Posted Aug 16, 2016
Ended staying in the Casitas in the Grand Hyatt right next to the ocean. Had an amazing time in the pool. It has tennis courts and a basketball court. Loved the fact that is was secluded. Would definitely stay there again 👍🏼
Comment from Hotel Management
Aug 16, 2016 by Guest Relations Associate, Hotel Management
I thank you for the time you took to provide such wonderful feedback regarding your recent stay. I am pleased you found our hotel to be well appointed and the amenities to be great. Thank you for choosing Grand Hyatt Tampa Bay. We look forward to welcoming you back to our hotel in the future! Brock S. - A Guest Relations Associate
5 out of 5
by A verified traveler from k

Beautiful view!

Posted Aug 14, 2016
We stayed on the 14th bay side. The view was georgeous. The room and the hotel are very clean. The staff is very helpful. We loved our stay. Thank you!
Comment from Hotel Management
Aug 15, 2016 by Guest Relations Associate, Hotel Management
Thank you for such a kind and thoughtful review. It is fantastic to hear you found your room to be very clean and the view to be gorgeous. We have stunning bay views that are sure to leave a lasting impression. Your recommendation is our biggest compliment. I look forward to welcoming you back to our hotel in the future! Brock S. - A Guest Relations Associate
5 out of 5
by A verified traveler from Kitchener Canada

Amazing 5 day stay with kids and grandparents.

Posted Aug 9, 2016
Pros: EVERYTHING!!!
Cons: rooms could be a little bigger...
Location: .10 minutes from airport with free shuttle. Drawback was there was no liquor or grocery store near.Free shuttle to Malls
Right from the free shuttle pick up from the Tampa airport , we knew we had a great hotel with GREAT customer service. Paul ( GM ), Ben ( Operations Manager ) Aaron and Laura ( Front desk ) and Bill and Chris ( Bartenders ) all went beyond customer service and made sure we had a relaxing stay at this clean and modern hotel. Two beautiful pools equipped with pool bars and great restaurants are available with options of private single floor rooms with balconies.
Comment from Hotel Management
Aug 21, 2016 by Guest Relations Associate, Hotel Management
George, I'm pleased to hear the whole family enjoyed their stay! It's great to know the efforts made by the individuals mentioned made a lasting impact. Thank you for choosing Hyatt. Sincerely, Paul R. - Guest Relations Associate