Ratings based on 535 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Dec 16, 2016
Pros: Great room, comfortable bed.
Flew in from NJ, hotel allowed very early check-in. Got high floor, had very cool view of bay and airport runway, was exciting for my young son. Staff cleaned everyday spotless, left candies and extra toiletries. Just perfect stay. Items for sale in hotel are a bit expensive, just be prepared and aware of that.
Comment from Hotel Management
Jan 13, 2017 by Guest Relations Associate, Hotel Management
Guest, I'm glad we were able to accommodate an earlier check-in for you during your stay. It's great to hear your son also enjoyed the view of the runway & bay. I hope you will come visit us again soon. Regards, Paul R. - Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Great hotel near airport but still has resort feel

Posted Dec 12, 2016
The staff were very friendly and helpful. I found the facilities to be in great condition. The restaurants were fantastic. Overall the facility gives you a resort beach feeling even though it isn't on the beach. You get the bay views and it provides lots of scenic extras like a nature boardwalk and gazebo. It also has heated outdoor pools, tennis courts, and a basketball court. Easy access to major highways to get in and around Tampa, Clearwater, and St. Petersburg. I only stayed 2 days for a soccer tournament but felt like I had a week away at a resort. It may be worth a revisit. :)
Comment from Hotel Management
Jan 10, 2017 by Guest Relations Associate, Hotel Management
Dear Amanda, It is so great to hear you felt as if you were at a resort with access to highways nearby as well for easy travel. I'm glad you enjoyed the amenities on property as well as the views. I hope you will join us again. Sincerely, Paul R. - Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Dec 12, 2016
Pros: Great hotel staff
Cons: The restaurant was a less than desirable experience. The food was sub-par and staff failed to return with requested items multiple times.
Location: Locations is not really walk-able but a quick drive in any direction can take you to interesting places.
The Hotel portion of the staff was very outgoing and accommodating. Checking in was a breeze and Jenna, my initial clerk was extremely sweet. All of the "bellhops" or "Hotel Porters" when attentive, polite, courteous and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall fantastic hotel. Great view on bay side.

Posted Dec 5, 2016
Enjoyed it. Great experience. Friendly staff. Beds great but could be softer.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Hotel

Posted Nov 29, 2016
Our ONLY concern was that the beds were a bit too soft and it took till the second night for our sleep to adjust to them. Everything else and I mean everything was exceptional!
Comment from Hotel Management
Dec 29, 2016 by Guest Relations Associate, Hotel Management
Darin Lee, It's great to hear that you found the property to be exceptional. Thank you so much for choosing Hyatt. I hope you come & visit again! Regards, Paul R. - Guest Relations Associate
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice and quiet hotel

Posted Nov 25, 2016
We traveled from noisy New Tork City to Tampa looking for a break from the city stress. We found Grand Hyatt as as a paradise in term of quietness. We stay in this hotel for 5 nights and my wife and I found the relax we were looking for. Definitely I will recommend it to my friends and I am looking for to come back
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location close to everything

Posted Nov 21, 2016
Location was great. Close to Clearwater beach, Tampa and the Universities.
Comment from Hotel Management
Dec 21, 2016 by Guest Relations Associate, Hotel Management
Joseph M, I am happy to hear that the location was great for where you were going! I hope you will come back and see us on your next visit to Tampa. Sincerely, Paul R. - Guest Relations Associate
5 out of 5
Recommended
for Everyone
by A verified traveler from North jersey, United States of America

This was excellent hotel would definitely go back

Posted Nov 21, 2016
The hotel was clean, the staff was great. we choose to have breakfast included with our stay. Well worth, it was delicious everything was fresh, the location was great too; easy access to highways. would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 15, 2016
Top Notch in all ways, manners and services!!! My highest recommendation
5 out of 5
Recommended
for Everyone
by A verified traveler

Unexpectedly classy for a reasonable price

Posted Nov 13, 2016
MI was blown away at how nice this hotel was when I walked in. Amazing rooms, helpful and friendly staff, wonderful amenities, and super close to the airport. I would definitely stay here again.