Outdoor pool

Reviews of Hampton Inn & Suites Tampa/Ybor City/Downtown

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1004 reviews" "
Rating 8 - Good. 216 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Crystal on Mar 26, 2024
Thank you for your feedback! We look forward to seeing you again!

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a good clean tidy hotel in the centre of Ybor so walkable to everything. Expensive for what it is but the options are very limited in Ybor. No issues other than reception could be a bit friendlier on arrival....
Stayed 1 night in Mar 2024
Response from Crystal on Mar 26, 2024
Thank you for your feedback! We look forward to seeing you again!

10/10 Excellent

Denise, Lynnfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not many places close by but we did do uber eats & I got to order bottles of wine for my cruise It is close to the port & has a free shuttle to port but no airport shuttle. Breakfast was good & free
Stayed 1 night in Mar 2024
Response from Crystal on Mar 11, 2024
Thank you for your feedback! We hope to see you again soon!

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here! The staff was so friendly and accomodating. So easy to walk around Ybor from the hotel. Also loved that we didnt have to use valet parking so could access the car easily anytime we needed it, and it was parked in a safe place not one of those open lots. Definitely our new place to stay in Tampa.
Stayed 1 night in Mar 2024
Response from Crystal on Mar 11, 2024
Thank you for your feedback! We hope to see you again soon!

2/10 Terrible

Elyce

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Overpriced
Stayed 3 nights in Feb 2024
Response from Crystal on Feb 26, 2024
Thank you for your feedback! I am sorry that you did not see the value in our accommodations.

10/10 Excellent

terasa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just stayed at this hotel last weekend, and it was fantastic. We'd just gotten off our cruise ship and had our cab bring us to the hotel to see if we could get in our room early, they were very accommodating! The place was comfortable, quiet, clean, and the staff were the nicest. We'll definitely stay there again!
Stayed 1 night in Feb 2024
Response from Crystal on Feb 26, 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again!

10/10 Excellent

SHANNON N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very hospitality. Everyone was soooo nice, the cleaning crew, the lady that set up the breakfast on Sunday, Miles the Hilton vacation rep. I really enjoyed my stay. Thank you!
Stayed 3 nights in Feb 2024
Response from Crystal on Feb 26, 2024
Thank you for your feedback! We are pleased to hear that you enjoyed your stay. We look forward to seeing you again!

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine, clean and spacious. Breakfast was very good. I was disappointed when I checked in and was told there were no double queen beds left although I had a reservation and had called to inform them of my late check in. I was given a king bed and sofa bed as a “ free upgrade “!? Explain that to the person who slept on the sofa bed
Stayed 1 night in Feb 2024
Response from Crystal on Feb 26, 2024
I am pleased to read that outside of the room configuration, you enjoyed your stay with us. We hope to see you again the next time you are in the area!

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful. They have a shuttle that runs to the cruise port every half hour. Nice clean room but it had a musty smell.
Stayed 1 night in Feb 2024
Response from Crystal on Feb 18, 2024
Thank you for your feedback regarding your recent stay. I have shared your comments with housekeeping so we can look into the smell reported. We look forward to seeing you again the next time you are in the area!

2/10 Terrible

Derek, Orlando

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
When I arrived I was advised that my second guest could not park their vehicle due to a one car limit because of an event. The other Guest in my room was forced to park elsewhere for $40, and then move their car to find another place to park at 3AM. Their front staff Tayvion was rude and disrespectful and has no customer service skills. He was sarcastic and came around the desk in an aggressive manor. Many people loitering in the parking lot and around the property. Did not feel safe. I will not stay at this location in the future.
Stayed 1 night in Feb 2024
Response from Crystal on Feb 18, 2024
I am sorry that parking for a second vehicle was not available while you were with us. However, as I am sure you saw yourself, parking is limited. Therefor, we have to limit each reservation to one vehicle to ensure that we have parking available for each room. This policy is clearly posted online as well as in confirmation letters in the hopes to prevent issues like this from arising. We are always happy to extend additional parking passes when the hotel is not sold out and it is available. However on a special event weekend, such as when you stayed, that simply is not an option.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff!!
Stayed 1 night in Feb 2024
Response from Crystal on Feb 18, 2024
Thank you for your feedback regarding your recent stay. We look forward to seeing you again the next time you are in the area!

10/10 Excellent

Susann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay there again
Stayed 2 nights in Jan 2024
Response from Crystal on Feb 5, 2024
Thank you for your feedback! We hope to see you again the next time you are in the area.

10/10 Excellent

Richard

Business traveler
Liked: Amenities
The hotel provides a safe, comfortable environment with easy access to the best of Ybor City.
Stayed 1 night in Feb 2024
Response from Crystal on Feb 5, 2024
Thank you for your feedback! We hope to see you again the next time you are in the area.

10/10 Excellent

Mary

Traveled with family
Liked: Amenities
The front desk staff were wonderful.
Stayed 1 night in Jan 2024
Response from Crystal on Feb 5, 2024
Thank you for your feedback! We hope to see you again the next time you are in the area.

2/10 Terrible

Nick

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived at the property for our scheduled check in time, only for the property to not have our room ready nor any parking available for our car. We didn’t check in until 2 hours later and when asked if they would discount our rooms for the trouble they said no.
Stayed 1 night in Jan 2024
Response from Crystal on Feb 5, 2024
Thank you for your feedback! I am sorry to hear that your room was not ready for check in upon your arrival. We hope to see you again the next time you are in the area.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crystal on Feb 5, 2024
Thank you for your feedback! We hope to see you again the next time you are in the area.

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Crystal on Feb 5, 2024
Thank you for your feedback! We hope to see you again the next time you are in the area.

10/10 Excellent

Max, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Next to tram stop
Stayed 1 night in Dec 2023
Response from Crystal on Jan 16, 2024
Thank you for your 5/5 rating! We hope to see you the next time your travels bring you to the area!

10/10 Excellent

Linnea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Crystal on Feb 18, 2024
Thank you for your feedback regarding your recent stay. We look forward to seeing you again the next time you are in the area!

10/10 Excellent

Jordon

Stayed 1 night in Dec 2023
Response from Crystal on Jan 16, 2024
Thank you for your 5/5 rating! We hope to see you the next time your travels bring you to the area!

2/10 Terrible

Nicole

Stayed 1 night in Dec 2023
Response from Crystal on Jan 20, 2024
Please reach out to the hotel directly to discuss the rating that you gave for the hotel. We would love to hear what issues you encountered while with us that caused the rating.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Crystal on Jan 16, 2024
Thank you for your 5/5 rating! We hope to see you the next time your travels bring you to the area!

8/10 Good

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds and pillows were comfortable. I liked how you couldnt get to the rooms unless you had a room key....elevator wouldnt work unless you had the room key. That adds to the safety of the place. Didnt get a chance to try breakfast cause it stopped at 930. Cons...the biggest con i had about the place was the fact they charge you $20 a day to park. Like parking should be included in your nightly stay. Not the safest area...homeless people all around the front of the building...begging for money.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

8/10 Good

Jean, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very close to the cruise port. Need a little more security or access control on the parking lot if you rent a car.
Stayed 2 nights in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Willie, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Willliam

Stayed 5 nights in Dec 2023
Response from Crystal on Jan 16, 2024
Thank you for your 5/5 rating! We hope to see you the next time your travels bring you to the area!

2/10 Terrible

Sami

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I got discriminated by the receptionist
Stayed 1 night in Dec 2023
Response from Crystal on Dec 28, 2023
Good Morning, Please contact the hotel to speak with the General Manager, Crystal regarding this matter as we do not take claims such as this lightly.

10/10 Excellent

Twanette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was super nice! Check in was very quick and the rooms were very modern and clean. We walked to an ice cream shop down the street after dark and felt safe. Would stay here again.
Stayed 1 night in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Dabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MODERN! My FAVORITE hotel in Tampa!!!!!!!
I SUPER LOVE Hampton Inn Suites Ybor!!!! It was my loves 50th Birthday. The Strip of restaurants and clubs was a 2 min walk away. We stayed 5 nights. The Hotel was MODERN and CLEAN!!!! The bed was King size the tv was about 65-75inches all which my man loved. Lauri on front desk and the entire staff was extremely accommodating,friendly and professional. If you are like me, sick and tired of Hotels looking nice online only to arrive and find it outdated and gross, we hit the Jackpot with Hampton Inn Suites Ybor City! I can’t wait to fly back to Tampa. This hotel is MY new home away from home. Love from Bermuda, Dabrina & Mr. LCB
Stayed 5 nights in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I’d definitely stay there again.
Stayed 2 nights in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Katherine

Stayed 2 nights in Dec 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Crystal on Dec 18, 2023
Thank you so much for your feedback! We hope to see you again the next time you are in the area!

10/10 Excellent

Sondra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Hampton Inn. The hotel was very clean, staff very friendly, and you can't beat the location if you want to experience Ybor City. We would definitely stay here again.
Stayed 5 nights in Dec 2023
Response from Crystal on Dec 18, 2023
Thank you so much for your feedback! We hope to see you again the next time you are in the area!

10/10 Excellent

Vic

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect "Pre- Cruise" stay!
Very nice hotel in a great location. Easy walking distance along nostalgic Ybor district and close to cruise ship terminals. Plus, the staff was terrific!
Stayed 1 night in Nov 2023
Response from Crystal on Dec 18, 2023
Thank you so much for your feedback! We hope to see you again the next time you are in the area!

8/10 Good

Alec

Stayed 1 night in Nov 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Sameer

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its close proximity to Port Tampa Bay and also the breakfast
Stayed 1 night in Nov 2023
Response from Crystal on Nov 29, 2023
Thank you so much for your feedback! We hope to see you again.

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great walking distance to all the fun
Stayed 2 nights in Nov 2023
Response from Crystal on Nov 29, 2023
Thank you so much for your feedback! We hope to see you again.

6/10 Okay

Gail

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Only one mattress on the bed frame, very low to the floor. Also lumpy and squishy.
Stayed 1 night in Nov 2023
Response from Crystal on Nov 29, 2023
Thank you for your feedback. It appears you were in an ADA room as the beds are much lower to the ground in those rooms only. We will research your reservation and take a look at the beds condition, although they were purchased this year.

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Crystal on Nov 29, 2023
Thank you for your 4/5 rating. We hope to see you again!

8/10 Good

Alexa

Stayed 1 night in Nov 2023
Response from Crystal on Dec 18, 2023
Thank you so much for your feedback! We hope to see you again the next time you are in the area!

6/10 Okay

tanika, buffalo

Traveled with partner
This property foyer is very nice along with the o look of the pool & hot tub area. The rooms however are outdated and needs new furniture. Also, some at the front desk aren't as friendly as others and rush you off the phone. And last, when we called room service, the lady that answered & took the order had a language barrier issue. I had to repeat the order 3 times before she got it correct.
Stayed 2 nights in Nov 2023
Response from Crystal on Nov 29, 2023
I think you may have mistaken this reservation for another hotel. We do not have a hot tub or room service and were fully renovated in 2020. Perhaps you stayed at a couple different hotels while traveling and have mistaken mine for another. We are the Hampton Inn & Suites Ybor/Tampa. I do hope that you enjoyed your stay with us though!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Crystal on Nov 29, 2023
Thank you for your 10/10 rating! We hope to see you again!

10/10 Excellent

Lennon

Stayed 1 night in Nov 2023
Response from Crystal on Dec 28, 2023
Thank you for your feedback! We look forward to seeing you again the next time your travels bring you to the area!

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Crystal on Nov 22, 2023
Thank you for your 5/5 rating! We hope to see you again.

10/10 Excellent

celeste

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Crystal on Nov 13, 2023
Thank you for your 10/10 score! We hope to see you again!

10/10 Excellent

Joshuaway

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2023
Response from Crystal on Nov 13, 2023
Happy to hear "Everything was Good" with your stay! We look forward to seeing you again the next time you are in the area!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigar lover's dream
Great location for my cigar themed trip to Tampa.
Stayed 2 nights in Nov 2023
Response from Crystal on Nov 10, 2023
Thank you for your feedback! We hope to see you again the next time you are in the area!

10/10 Excellent

Teresa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property...convenient location. Staff is AMAZING!!! So accommodating and friendly!
Stayed 2 nights in Nov 2023
Response from Crystal on Nov 10, 2023
Thank you for your feedback! We hope to see you again the next time you are in the area!