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Rating 10 - Excellent. 503 out of 1002 reviews" "
10 - Excellent
503
Rating 8 - Good. 325 out of 1002 reviews" "
8 - Good
325
Rating 6 - Okay. 102 out of 1002 reviews" "
6 - Okay
102
Rating 4 - Poor. 53 out of 1002 reviews" "
4 - Poor
53
Rating 2 - Terrible. 19 out of 1002 reviews" "
2 - Terrible
19
8.8/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Kristina, Knoxville
Traveled with partner, Traveled with pets, Traveled with family
Overall, we enjoyed our stay and will come back. Breakfast was nice and hearty. Super easy to get to, right next to Bahama Breeze. Fantastic sidewalk areas to walk your dog and relax on the benches. Couple things to mention. Pool needs to be cleaned more frequently. Spray bleach under the soap tray in showers, it's funky under there. Please let the night staff be mindful of people sitting in the breakfast area. If we ask to turn down the TV cause it's loud, please don't refuse to do it cause you can't hear your music show.
I am hesitant to rate the hotel a 5 due to the first room I was given. Room 106 (and probably 108) be should be given to the people who check in last. 106 is the first room off the lobby and directly across from the elevators. Very noisy with people checking in late into the night. I had asked to be moved and was not accommodated.
The following morning I spoke to Rolanda, front desk clerk, and explained the situation telling her I had an 8-hr drive the next day and could not stay in 106. At first she said it was a sold out hotel for that night and couldn’t do anything. I replied that I didn ‘t know a reservation gave you a specific room. She said she would speak to the manager. After having “breakfast”, she stopped me and said I would be moved. I thanked her.
A good night’s sleep and when I checked out Rolanda was on the desk and I thanked her again. The hotel should really think about giving out room 106 only in the evening.
Margaret
Stayed 2 nights in Feb 2024
Response from Carol Larson on Mar 6, 2024
Thank you for your feedback
10/10 Excellent
Michael
Traveled with family
Feb 12, 2024
Liked: Staff & service, amenities
dated good location.
Michael
Stayed 1 night in Jan 2024
Response from Carol Larson on Mar 6, 2024
Thank you for your feedback.
10/10 Excellent
Glen, Pitt Meadows
Traveled with partner
Feb 10, 2024
Liked: Cleanliness, staff & service, amenities
Front desk staff very helpful and friendly.
Glen
Stayed 1 night in Feb 2024
Response from Londa on Feb 10, 2024
We are truly glad that you enjoyed your stay. We look forward to serving you again very soon.
Hi Clinton, We are humbled, grateful for your feedback. We look forward to serving you again very soon.
6/10 Okay
Jeannina
Traveled with family
Jan 21, 2024
Liked: Cleanliness, staff & service
Very convenient to airport front desk very friendly.
Rooms are small and bed was uncomfortable
Overall good place to stay to get to airport
Jeannina
Stayed 1 night in Jan 2024
Response from Londa on Feb 10, 2024
Hi Jeannina, Sorry to hear that the bed was uncomfortable, thank you for sharing that with us via this review. We can truly try our best to accommodate any concerns when your at our location if we are made aware so please let us know. We appreciate and value you taking to the time to provide us with a review. We look forward to serving you again real soon.
8/10 Good
Joseph
Business traveler
Jan 16, 2024
Liked: Cleanliness, staff & service, room comfort
Nice Stay
My stay was great except for the really loud AC unit.
Joseph
Stayed 1 night in Jan 2024
Response from Londa on Feb 10, 2024
We appreciate and value you taking to the time to provide us with a review. We look forward to serving you again real soon. Any time you stay with us please let us know of any concerns or issue, we will get it taken care of during your stay.
We arrived early morning and the staff got us checked in right away. They offered a good breakfast and gave us an extra hour to check out. We highly recommend this hotel.
Cathy
Stayed 1 night in Dec 2023
Response from Carol Larson on Dec 27, 2023
Thak you for the review. I am happy to hear that we were able to accommodate your requests
Thak you for the review it looks like you enjoyed your stay
8/10 Good
james
Traveled with family
Dec 19, 2023
Liked: Cleanliness, staff & service, room comfort
Very OK.
Nice people at check in. Very OK hotel. Clean. Older property with a light remodel. Not sure how it’s gets an “excellent “ rating. Pool is tiny and in the parking lot. Gym is a closet with one treadmill and one peloton and medicine balls. Rooms are ok. It is 7 min drive to airport.
james
Stayed 1 night in Dec 2023
Response from Carol Larson on Dec 27, 2023
Thank you for the feedback.
10/10 Excellent
Johanna, Nokomis
Dec 14, 2023
Johanna
Stayed 1 night in Dec 2023
Response from Carol Larson on Dec 27, 2023
Thank you for the review. it looks like you enjoyed your stay.
Staff was friendly and helpful. Unfortunately, overall quality of room was very poor for what is expected of a hampton inn. mold on ceiling leading up to our room, and room condition was very poor. I would not stay here again.
Adam
Stayed 2 nights in Nov 2023
Response from Carol Larson on Nov 28, 2023
Thank you for your feedback
10/10 Excellent
Ian
Traveled with partner
Nov 24, 2023
Liked: Cleanliness, staff & service
Shower was really good. The staff at breakfast were friendly and really efficient. Great breakfast. Free shuttle to and from airport was very good
Ian
Stayed 1 night in Nov 2023
Response from Carol Larson on Nov 28, 2023
Thank you for your feedback. I am so happy you enjoyed your stay
6/10 Okay
Kathleen
Nov 20, 2023
Kathleen
Stayed 1 night in Nov 2023
Response from Carol Larson on Nov 21, 2023
Thank you for your feedback
8/10 Good
Christopher, Indianapolis
Traveled with group
Nov 19, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room had not.been cleaned properly, wash cloth hanging on shower rod that had someone elses body hair on it. Room had no hot water. Lady at counter was pleasant, she changed our room. She was very apologetic and gave us several snacks and bottles of water for inconvenience.
Christopher
Stayed 1 night in Nov 2023
Response from Carol Larson on Nov 21, 2023
Thank you for your review. I am so sorry for the issue with the first room but happy to hear that Megan took care of you and resolved the issue.
10/10 Excellent
Rebeca
Traveled with family
Nov 17, 2023
Liked: Staff & service, room comfort
Super friendly personnel but the hotel room looks very tired, in need of a revamp
Rebeca
Stayed 1 night in Nov 2023
Response from Carol Larson on Nov 21, 2023
Thank you for your feedback. I am so happy to see that you enjoyed your stay with us.
It was our honor, pleasure to serve you during your stay, we look forward to serving you again very soon. We truly value your business. Safe travels home.
Dirtiest most beat up room I’ve ever stayed in. Gross stains on the night stand, hairs in the shower, bug killer residue in all corners of the bathroom, stank like urine. Room was also beat up.
Clean .. neat and comfortable
Rolanda great front desk staff .. very friendly.. greet you with a smile… ready and willing to handle your issues…
Eva
Stayed 1 night in Oct 2023
Response from krystal on Oct 31, 2023
Eva Thank you for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon
10/10 Excellent
Stacy
Oct 29, 2023
Stacy
Stayed 1 night in Oct 2023
Response from krystal on Oct 31, 2023
Stacy Thank you for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon
10/10 Excellent
Frances
Oct 28, 2023
Frances
Stayed 3 nights in Oct 2023
Response from krystal on Oct 31, 2023
Thank you Frances for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon
Thank you Michael for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon
Thank you JoDon for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon.
Friendliest staff i think i have ever encountered in hotels, and this year have travelled a lot for business too! Front desk texted during our stay to ask how things were going. The condition and cleaniliness of rooms, open areas, breakfast etc. were all at the level I expect at Hampton Inns. Hotel is convenient to airport via highway, but not so close there is noise. Located in pretty area with office buildings, lagoon and park.
Kathryn Louise
Stayed 3 nights in Oct 2023
Response from krystal on Oct 13, 2023
Thank you Kathryn for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon.
Great spot to stay while visiting Tampa. Outside the city but easy to get to downtown area and nice locale.
John
Stayed 4 nights in Aug 2023
Response from krystal on Oct 13, 2023
Thank you John for taking time to leave us a review. It was our pleasure to serve you during your stay here with us at Hampton Inn- Rocky Point. We look forward to serving you again very soon.
The room was comfortable. The shuttle service was not notified of my need of their service at 5am. The morning receptionist called the service and they arrived on time so I had no delay.
David
Stayed 1 night in Sep 2023
Response from Carol Larson on Oct 3, 2023
Thank you for your feedback I am so happy that you enjoyed our comfortable rooms and complimentary shuttle service.