Ratings based on 483 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveler from Florida


Posted Jul 3, 2017
Pros: Service, you can stay at a nice clean hotel anywhere. The staff here made the difference.
Cons: Nothing
Location: Bern's Steak house.
I never give a WOW! But the service was expectational , the Chef Mike Fitzgerald came to the bar where we were having a cocktail, we talked about the cookies in the lobby, the next thing we know he came out with a freshly baked plate of three different kinds of cookies. WE mentioned that it was our 46th anniversary and he came to our room with Summer the bar server and a note from them and Thor the front desk manager with a bottle of champaign and chocolate covered strawberries. Think about that! That never happens, the staff and manager were exceptional at every level. Thanks
5 out of 5
for Everyone
by A verified traveler from clermont , Fl

Posted Apr 18, 2017
Nice clean, comfy room . Close to restaurants and entertainment
Comment from Hotel Management
Apr 26, 2017 by Ed Carroll General Manager, Hotel Management
Thank you for your feedback!
5 out of 5
by Adrienne

Great location and great hotel!

Posted Apr 18, 2017 on Hotels
Second time staying here. It's a great location and a wonderful hotel!
4 out of 5
by Alicia

Friendly hotel staff & close to bars

Posted Apr 13, 2017 on Hotels
Room was clean & hotel staff was the best! Location is walking distance to bars & restaurants. Read that the area could be a little suspicious at night but we didn't experience any problems. A/C was a little loud in the room, so room probably could have been a little better for the price, but beds pretty comfortable. Tried the breakfast buffet & cooked to order breakfast @ $10.95 per person. For a buffet it was pretty good! Not a bad stay ..
4 out of 5
by christian

Heart of Ybor

Posted Apr 11, 2017 on Hotels
Staff and rooms were great! A bit of road noise from the highway.
5 out of 5
by Anissa

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
4 out of 5
for Business Travelers
by A verified traveler

good place

Posted Apr 3, 2017
Walking distance to many restaurants. Free wifi. No free breakfast.
5 out of 5
by Fredo from FL

Close to everything in Ybor

Posted Mar 27, 2017 on Hotels
Great location for my daughters wedding at the Ybor museam , nice hotel.
1 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
Room was way over priced for the quality of the room and the area we were in, towels in the bathroom were still wet, customer service was awful, had to pay for parking and did not have a space to park, parking spaces were very little
4 out of 5
by Devin

Overpriced & Not What We Expected

Posted Mar 17, 2017 on Hotels
The front desk staff and the breakfast dining staff need attitude adjustments.