Ratings based on 317 Verified Reviews

4.5 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando

10 minutes from downtown.

Posted Jan 16, 2017
Pros: breakfast, dinner snacks and drinks fantastic
Cons: all great
Location: close to downtown and shops and restaurants
breakfast, dinner snacks and drinks fantastic close to restaurants and shops
Comment from Hotel Management
Jan 17, 2017 by General Manager, Hotel Management
Hello Bill, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Expedia experience NOT pleasant

Posted Jan 1, 2017
Pros: The best feature is the hot breakfast served every day in the morning. Great staff and they do produce a great spread every morning!
Cons: A suggestion is to extend breakfast hours so that vacationing families, especially kids, have more time to sleep in!
Location: Very close to Indoor sky-diving. Easy access to freeways. Malls are nearby and enough restuarants in the vicinity
I have used the Homewood Suites by Hilton extensively in my professional travel (Diamond member) and have been always very satisfied with the accommodation. Vacationing with family during this trip, the experience was similar. No complaints as far as the hotel is concerned. We booked 'packaged vacation' thru Expedia - Air, Hotel, and Car. We chose the King suite for our family - two adults, two grown up kids. Expedia website suggested comfortable accommodation, but it was far from it as the space was cramped for a family of 4. We arrived at the hotel Christmas eve 1:30 am and immediately had to contact Expedia. Both the hotel manager and I got on the phone with the Expedia rep, and were essentially told we were out luck and Expedia will NOT do anything to change the situation. It was disappointing to see our vacation getting off on such an unpleasant note. Had this been evident during the booking we would have made different arrangements. But the sadder part is for a corporation like Expedia to treat its customers so poorly. I will choose a competitor next time.
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your comments regarding your recent stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and give you a five star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Nice hotel for business stay.

Posted Dec 2, 2016
My overall stay was great! Although I was only there for one night my experience was uneventful, what I prefer when traveling on business.
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Thank you for sharing details from your stay at the Homewood Suites Tampa Brandon. We look forward to welcoming you back in the years ahead and will strive to make your future stays five stars.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location close to everything

Posted Nov 30, 2016
Pros: What I loved most about the hotel was the convenience of having a kitchen, with stove top, full size refrigerator and dishwasher.
Cons: The only thing that could be improved is the oatmeal in the morning...sometimes it was not hot enough.
Location: There was everything nearby, shopping, the mall, restaurants. Very good location.
I was visiting a friend in Brandon for a 12 day stay. The Mon-Thurs Happy Hours were just great. Breakfast was good, the room service was excellent. I cooked a few meals in the room which I enjoyed the convenience of. Cannot say enough about this hotel. Would definitely go back and stay again.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Hello Claire, Thank you for your kind remarks regarding your recent stay. We are delighted to read that our team as well as our accommodations were able to meet and exceed your expectations. It was a pleasure to have you as our guest and look forward to your return.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Bang for buck!

Posted Nov 30, 2016
close to all major highways. hotel staff friendly and helpful. Clean. worth the money. affordable for good quality.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
David, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.
3 out of 5
by A verified traveler

Posted Nov 30, 2016 on Hotels
In the beginning, I thought the hotel was a pleasant and comfortable until someone stole my watch that worth $1,500. Warning...just be careful not to leave or forget nothing valuable inside the hotel because you will lose it...just be super alert...
Comment from Hotel Management
Dec 5, 2016 by General Manager, Hotel Management
Traveler, We are sorry to hear you lost your watch during your stay in Tampa. We hope you will find it soon. We are glad there was nothing wrong with our service and cleanliness. Hope to serve you again in the future.
3 out of 5
by A verified traveler

Poor condition

Posted Nov 28, 2016 on Hotels
Room bad dirty wore out
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Traveler, We are sorry to see your review and learn that we could not exceed your expectations. We brag about our cleanliness however it looks like it was the case during your stay. We work on improving our cleanliness and condition of the hotel. You can count on us!
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Tampa Brandon area.
2 out of 5
by A verified traveler from US

busy location

Posted Nov 19, 2016
busy location, but near a lot of shopping and restaurants if that's what you are looking for. toilet never worked properly and then wouldn't shut off and totally flodded the floor! hitel staff said they couldn't provide credit or refund because I booked through Expedia.
Comment from Hotel Management
Nov 23, 2016 by General Manager, Hotel Management
Chris, Thank you for the review. We are sorry we could not exceed your expectations during your last visit. We hope you would give us another chance in the future.
5 out of 5
by A verified traveler

Great Hotel to Stay

Posted Nov 18, 2016 on Hotels
Everyone was great, please the room service. Staff that used to clean our room were so polite which made our stay awesome.
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
We appreciate you choosing us to host you for your recent trip. We love it when our guests take the time to share a review of their experience are thrilled that from your review that we were able to provide you with a five-star experience. We really appreciate your comments regarding cleanliness. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect.