Under construction and under prepared.
Posted Aug 28, 2016
Expedia neglected to inform us that this Hotel is currently under construction.. The breakfast dining room is closed, and they have opened room 117 and made it a dining area... Homewood Suites breakfast is usually very good, but at this location it was average at best. I had to ask the front desk for a resupply of paper coffee cups, and after 15 mins, they still had not found any... there was a line of for families just waiting for paper coffee cups. We just left without coffee. I also did not like that the front desk charged $23.13 to my card for incidentals, and did not inform me about it. We didn't have any incidentals, and the charge will drop off in a few days, but when I compared my bank acct to my Expedia receipt it was different, and I had to call them to find out why. If they would have just told me at check in, no big deal. Also I'm a Hilton Honors member, and the front desk told me I wouldn't get any Hilton Honors points for this stay because I booked thru Expedia.