Ratings based on 1,334 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Overnight stay!

Posted Sep 24, 2016
Pros: The cleanliness & comfort.....
Location: Busch Gardens is near by.
We were pleasantly surprised. It was a spacious room & very clean. There were great choices with the free breakfast. We would definitely go back when we're in the area.
5 out of 5
by A verified traveler

The best hotel ever

Posted Sep 23, 2016
Me and the wife take short trips a lot and from now on this will be my hotel is choice
4 out of 5
by A verified traveler from Tampa, Fl

Internet connection

Posted Sep 12, 2016
The only problem occurred is the Internet connection was so very weak, other than that I was impressed with everything else.
Comment from Hotel Management
Sep 17, 2016 by Assistant Manager , Hotel Management
Thank you for your feedback. I am happy to hear that you enjoyed your overall stay with us. I apologize about our slow WiFi, it may be due to the daily storms going through the area. We are working to resolve the issues.
5 out of 5
by A verified traveler from Lake District UK

Usual Hyatt quality

Posted Sep 5, 2016
Pros: Cleanliness, complimentary breakfast, ease of check in/out and parking.
Cons: Pool isn't very big if you were there for a longer period.
Location: Easy to find, close to airport and the Gardens (we weren't using this time)
Nothing much to say other than a great Hyatt hotel, at a great price. Perfect for our one night stop over.
Comment from Hotel Management
Sep 12, 2016 by Paul, Hotel Management
Thank you for your feedback. We are happy to hear that you enjoyed our complimentary breakfast, as well as the cleanliness of our hotel. We pride ourselves on providing top notch customer service that is synonymous with the Hyatt brand. We hope to see you again in the future.
5 out of 5
by A verified traveler from Tampa, FL

Hurricane evacuation

Posted Sep 3, 2016
We stayed here a couple nights during hurricane Hermine. Great hotel! Staff was so friendly we felt like family when we left. They were very accommodating of our little dog too. Rooms were modern and the couch was really comfortable. The kids thought we were on a fancy vacation.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are happy to hear that we were able to help you relax during such a scary time. We hope to see you again in the future.
5 out of 5
by A verified traveler from Florida

Super great time!

Posted Aug 11, 2016
Could not have been happier. Stayed with three teens. Awesome shuttle Service to Adventure Island and Busch Gardens. Super staff, just overall awesome stay.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Thank you for your feedback. I am glad to see you enjoyed your stay with us! Our staff does their best to provide top notch quality customer service that is synonymous with the Hyatt brand. We hope to see you again in the future!
4 out of 5
by A verified traveler

nice hotel next to busch gardens

Posted Aug 8, 2016
Pros: cleanliness of rooms,very nice staff,pretty good food especially the breakfast
Cons: please improve the pool
Location: location is great for busch gardens but neighborhood is very rough
room was actually very nice but had a mildew smell coming from air conditioner and mildew on air conditioner vents and buttons on air conditioner didn't work either it would just go back to 66 degrees and we would freeze.but hotel was very clean and staff very nice,hotel food was actually pretty good also.unfortunately hotel is in a rough neighborhood.i work as commercial pool technician and one thing I absolutely did not like was condition that the pool was in,pool tiles were absolutely disgusting,black grease all over tiles, they have not been clean in months even at least a year,black algae on some parts of pool surface,barely any flow coming out of pool returns,surface of pool in bad shape but not to bad,i can say if my pools looked like that I would be fired on the spot and health department would shut it down.i would share my photos but I'm not going to go that far into it.but all and all its a nice hotel
Comment from Hotel Management
Aug 13, 2016 by Paul, Hotel Management
Thank you very much for your feedback. I am happy to hear that you overall enjoyed your stay at our location. As for the pool, we truly do appreciate your criticism, as we use this to improve ourselves, so that we can provide the best quality experience to all who stay here. We have already begun the necessary actions to improve the condition of our pool. I hope this will not deter you from staying with us again in the future.
5 out of 5
by A verified traveler

Very nice Hotel close to Bush Garden.

Posted Aug 2, 2016
This was our second time staying at this hotel. We really love it, super clean, food really good.
Comment from Hotel Management
Aug 8, 2016 by Paul, Hotel Management
Thank you for your feedback. I am thrilled to hear that you enjoyed your stay with us. We do our best to make a lasting impression for all of our guests who stay with us. I hope to see you again in the future.
2 out of 5
by A verified traveler from pennsylvania

Posted Aug 1, 2016
Hotel in need of updating. Hallways especially near elevators are tight. No laundry facilities. Room was fairly comfortable but in need of new carpet, furniture. Breakfast area needs to be expanded. Had to wait for seating.
Comment from Hotel Management
Aug 8, 2016 by Paul, Hotel Management
Thank you for your feedback. With feedback such as yours, we are able to further improve on our facility. Our hotel is scheduled to go through renovations in September. We invite you to stay with us once, so that you can experience the new and improved Hyatt Place Busch Gardens. We hope to see you in the future.
5 out of 5
by A verified traveler from trinidad & tobago

best bang for your buck!

Posted Jul 30, 2016
I always stay at Hyatt Place because it is, by far, the most economical. I appreciate the FREE wifi, FREE parking and FREE breakfast. Plus the rooms are always clean and staff are always accommodating. I have recommended Hyatt Place to numerous friends and family.
Comment from Hotel Management
Aug 8, 2016 by Paul, Hotel Management
Thank you for your feedback. I am thrilled to hear that you enjoyed your stay with us. We do our best to make a lasting impression for all of our guests who stay with us. We hope to see you again in the future.