Posted Jan 1, 2017
The room we stayed in had an odor that was a cross between smoke and mildew. We asked the girl at the front desk if she could help us, she gave us a bottle of room deodorizer. The couple before us were handed a vacuum cleaner. When we complained later in the night because of the odor, we were told that the only other available room was a pet friendly room. The clerk told us that she was not going to lie to us. She told us that room probably wouldn't smell any better. We did finally get a new room the second night, thanks to a very helpful male clerk. We took the stairs the first night and found a dirty diaper in the stairwell. We told the clerk and found it was still there the following morning. If anyone has ever seen "Hotel Hell", Gordon Ramsey would have a field day with this place.