Shocked beyond belief.
Posted Jan 15, 2017
Attendant's appearance was unprofessional wearing faded shirt, tattoo of parrot filled one arm and L.O.V.E on fingers. When we gave our name she couldn't find it. Then said reservation was canceled. First she said the card didn't go through. When we protested the validity of the card she it was because we booked through Expedia. When we said we were going to contact Expedia she said the hotel was the one who canceled it. We never did understand what she was talking about. She finally booked us a room (on the card she first said didn't go through). When we got to the room we were in shock. The door next to our room was wide open with a man standing outside smoking and a man sitting on the bed who didn't appear to have any clothes on. As we walked in our room the smell nearly knocked us out. We stepped in a few feet, looked down and the carpet was filthy. We exited and went to the office to cancel the room. All guests we saw appeared to be of questionable character (sorry to judge, but just not what we are accustomed to). On the good side... the office attendant was very nice, said "No problem" and quickly took care of it.