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Rating 10 - Excellent. 263 out of 347 reviews" "
10 - Excellent
263
Rating 8 - Good. 64 out of 347 reviews" "
8 - Good
64
Rating 6 - Okay. 9 out of 347 reviews" "
6 - Okay
9
Rating 4 - Poor. 10 out of 347 reviews" "
4 - Poor
10
Rating 2 - Terrible. 1 out of 347 reviews" "
2 - Terrible
1
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
2/10 Terrible
Joseph
Mar 30, 2024
Disliked: Staff & service
After I received notification that I had a reservation for March 9th, I drove to the hotel and was THEN notified that there were no rooms available at about 9:30 pm and I did not have any idea about where to stay.
In addition expedia charged me for the room which I did not get. I want someone to contact me about this problem and a refund.
Joseph
Stayed 1 night in Mar 2024
Response from General Manager on Apr 2, 2024
We sincerely apologize for any inconvenience this may have caused. We can confirm the hotel did not assess any charges and have asked Expedia not to charge, as well.
I really enjoyed my stay here loved having so much shopping around me and all the restaurants.
The only thing is parking if you come back to the hotel room past 10 o'clock.
Because of the bar restaurant next door parking is very limited.
Jessica
Stayed 2 nights in Dec 2023
10/10 Excellent
Louis
Dec 16, 2023
Louis
Stayed 1 night in Dec 2023
10/10 Excellent
Alexandra
Traveled with family
Dec 11, 2023
Liked: Amenities
The rooms were spacious and clean. The hotel staff was really nice and they even decorated for the holidays😊
We will stay again. Nice amenities and well maintained. Parking is an extreme issue and required us to park in the restaurant and shopping area. This was quite a walk and we were blocked in by a car show.
Was greeted by front desk staff. They were friendly. Area is clean and quiet, within walking distance to shops and restaurants. The pool was nice and in shaded area. The room was clean and comfortable. Definetly recommend. Traveled with children.
Derick
Stayed 1 night in Apr 2023
Response from mr on Apr 26, 2023
Hi, Derick, we are so happy that you enjoyed your stay with us. Please come back in the future. Hope to see you then.
It was clean, nice, pleasant staff, great breakfast options, quiet, very convenient to Suncoast parkway, & good restaurant choices very close walking distance. It was a very safe area & first floor wheelchair accessible
Doreen
Stayed 5 nights in Feb 2023
Response from mr on Apr 26, 2023
Hi Doreen, We thank you for your great review on our hotel. Hope your stay was a pleasant one. And that you come back to visit us again.
Really nice hotel. For me, everything was great. Found out they now have a 20 lb. limit on pets, but it's not on their website. That could be a problem for some.
Reception was very very helpful. Expedia had messed up the reservation and not transferred funds to pay for the room. Hotel was going to charge our cc again. She saw my wife was handicapped and let us in the room while we contacted Expedia again to help straighten out the issue. Property and room were clean and nice. Breakfast above average
John
Stayed 1 night in Feb 2023
6/10 Okay
Andrew
Traveled with family
Dec 26, 2022
Liked: Room comfort
Disliked: Cleanliness, staff & service
Meh
No shampoo in shower dispenser.
Dirty dishes in dishwasher.
Loud, inefficient heater on a very cold night.
Andrew
Stayed 1 night in Dec 2022
Response from Julie on Dec 26, 2022
We aim to impress, so I sincerely regret that you did not enjoy your stay. We value your feedback and hope that you will reconsider a return visit. Thank you for staying with us.
Great place clean and spacious! Walking distance to a few restaurants and a fun bar.
Vivian
Stayed 1 night in Dec 2022
Response from GM on Dec 4, 2022
Dear Vivian,We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.Best,Francesca GarmonGeneral Manager
Thank you so much. I am happy to see you had a pleasant say and look forward to your next visit.
8/10 Good
Rochelle
Business traveler
Sep 12, 2022
Liked: Cleanliness, staff & service, amenities
Friendly staff
Room had musty smell
Hallways had musty smell
Stray cats outside in parking lot
Rochelle
Stayed 1 night in Sep 2022
Response from Julie on Sep 12, 2022
Thank you for review. The musty smell comes from the disinfectant we use to clean all surfaces, it is very strong and can be overwhelming to some people and the cats help us with our pest control in the parking lot and surrounding areas. We hope you will consider us again when you are back in the area.