Ratings based on 561 Verified Reviews

4.2 out of 5
81% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tully, NY

Do thing right!

Posted Jan 20, 2018
This hotel was perfect, clean and plenty of things to do. Staff was great and the food amazing. More than enough restaurants to pick from and the casino staff wears very pleasant as well
4 out of 5
Recommended
for Everyone
by A verified traveler from georgia

Nice

Posted Jan 10, 2018
It was nice however on dresser was a newspaper from November 30, makes me wonder how clean was my room
5 out of 5
Recommended
for Everyone
by A verified traveler from albuquerque

Posted Dec 20, 2017
If you are a gambler, this place is paradise. Great food and all the restaurants. Wonderful accommodating staff. I liked it so much that I am returning again in a few weeks. Make sure to join the players club for hotel discounts.
Comment from Hotel Management
Dec 22, 2017 by Eric L., Hotel Management
So pleased to hear you had such a great time. We look forward to seeing you again very soon!
2 out of 5
by A verified traveler

Construction

Posted Dec 14, 2017
Pros: Location to Casino
They are doing construction outside. Early morning start with the sound of trucks backing up and other construction related noise. We were not told nor warned about this. When we complained at check up we were asked why we didn't ask to be moved to a different room. I am not sure that is really an option at 6:00 a.m.
Comment from Hotel Management
Dec 22, 2017 by Eric L., Hotel Management
Sorry to hear you were disturbed by construction noise. We make all efforts to ensure the disruption is minimal to our guests.
3 out of 5
by A verified traveler from chicago

Posted Nov 28, 2017
Taking over 30 minutes to check in & still do not have a room they are saying that the reservation is not processed even though Expedia charged my card over four hrs ago
Comment from Hotel Management
Dec 22, 2017 by Eric L., Hotel Management
Sorry to hear you had some issues at check-in. I hope everything was resolved in a timely manner.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Clean and spacious rooms. Would have liked a later checkout time.
Comment from Hotel Management
Nov 23, 2017 by Eric L, Hotel Management
So pleased to hear you enjoyed our clean and spacious rooms. We look forward to having you as our guest again soon!
3 out of 5
by Michael

Posted Oct 16, 2017 on Hotels
the pool was closed and I was not aware when I booked room, its a casino and I went with my kids nothing for them to do.
Comment from Hotel Management
Nov 23, 2017
We apologize you were not informed of the pool closure at the time of your booking. Unfortunately the casino is not kid friendly, but we do hope you decide to come back as our guest!
5 out of 5
Recommended
for Couples
by A verified traveler from FL

Close to concert venue

Posted Sep 28, 2017
It was a nice stay, room was very nice and clean and we were a walking distance to the concert venue.
Comment from Hotel Management
Nov 23, 2017 by Eric L, Hotel Management
Glad to hear you enjoyed your nice clean room. We welcome you back anytime!
5 out of 5
by Jack

Unforgettable

Posted Sep 27, 2017 on Hotels
Great time, great staff. Nice rooms and availability to the casino was excellent
Comment from Hotel Management
Nov 23, 2017
So happy to hear you enjoyed your stay with us! We look forward to seeing you again soon!
2 out of 5
by Alexander

Bring a Hard Hat

Posted Sep 26, 2017 on Hotels
Currently, the hotel is under major construction which makes your morning early and VERY LOUD!!! There is nothing like waking up in a construction zone....super fun!
Comment from Hotel Management
Nov 23, 2017
Sorry to hear our construction impacted your stay. We're making all efforts to minimize noise during this time, but great things are on the way!