Ratings based on 502 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Als Nicht-Spieler nicht unbedingt geeignet

Posted Sep 11, 2016
Pros: Ambiente + Ausstattung
Cons: Mehr Nichtraucherbereiche und dass man nicht gezwungen ist, durch das Casino zu laufen, wenn man ins Hotel will.
Location: Wir hatten ein Auto und das brauchten wir vermutlich auch...
Insgesamt ist das Hotel natürlich super. Klasse Ausstattung, cooles Design und wenn man die Hard-Rock Cafes mag, wird man es hier auch toll finden. Die einzige Sache ist die mit dem Casino. Wenn man selbst kein Spieler, kommt einem am Anfang alles doch sehr seltsam vor. Es wird im Innenbereich geraucht und irgendwie hat man als Durchschnittsurlauber zunächst das Gefühl, underdressed zu sein. Nach einem Tag hatten wir uns allerdings daran gewöhnt und haben es dann selbst auch total genossen, "wie ein Rockstar" zu wohnen. Überall gibt es Alkohol und Essen, es gibt fetzige Musik, tolle Ausstellungsstücke überall und Fernseher, auf denen Musikvideos laufen. Also wie gesagt: Wenn man die Hard-Rock Cafes mag, wird man es hier auch schön finden.
2 out of 5
by A verified traveler

Posted Aug 27, 2016
The hotel was a good location for our needs. We checked in very late, and got a free upgrade. The front desk personnel were very nice, once we found the front desk, that is. Even with the upgrade, the room was average. We had a clogged sink, linnens were wrinkled, room service was priced well, but average, housekeeping didn't replace bathroom amenities, or remove used room service trays. The hotel smelled heavily of smoke. We were not impressed
2 out of 5
by A verified traveler from Stoke Mandeville, UK

Smelly and noisy

Posted Aug 11, 2016
Location: Next to Busch Gardens.
Due to construction it wasn't clear where to go when we arrived and then we had to walk with our luggage and kids thru the casino to check in - not well thought out by HRC. Room smelt strongly of cleaner and was next to elevators so was noisy all night. As this is also a casino, very strong smell of smoke. We would not stay at a hotel / casino again - we had similar issues at Planet Hollywood in Las Vegas but wanted to give HRC a try as we are loyalty members.
5 out of 5
by A verified traveler from Chicago

Awesome

Posted Jul 27, 2016
Pros: Everything
Cons: N/A
Location: slot machines
Awesome location conveniently located near expressways. Friendly staff, good food and just fun place to visit
2 out of 5
by 임재엽 from 한국

기대만큼은 아닌듯

Posted May 31, 2016 on Hotels
카지노가 있다는 장점은 있으나 전체적인 가성비는 떨어지는듯하네요
5 out of 5
by olheno

This traveler left a rating score only Posted May 29, 2016 on Hotels
1 out of 5
by A verified traveler

Overpriced Room

Posted May 23, 2016 on Hotels
Very expensive for the room which was not worth it. It was a very basic room.
5 out of 5
by donald

This traveler left a rating score only Posted May 1, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 28, 2016
Great pool and nice staff. Council Oak was delicious.
3 out of 5
by A verified traveler from Wichita, KS

On a business trip

Posted Apr 21, 2016
Cons: Having someone take my luggage to my room.
I thought it might be fun to stay at a casino instead of a Marriott or Hilton. I was turned way off in the beginning because parking was so far from the check in desk and I was lugging luggage. But the room made up for everything. The bedding was luxurious. I didn't gamble at all, but I enjoyed the buffet and every staff person was very nice. One thing for sure, there are no wealthy people hanging out in casinos.