Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Our stay at the Sheraton was great! We were there to see a concert and they have a shuttle from the hotel... It makes it nice you can avoid traffic and also have a cpl drinks and get back safely!
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples, FL

Nice rooms. Comfortable beds. Balcony!

Posted Aug 24, 2015
Great room, excellent location. Comfortable and inviting room with a great balcony. Very clean. Friendly staff. Will return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Error in reservations!

Posted Aug 24, 2015
Pros: Very clean rooms, shuttle
Cons: Pool atmosphere
Location: Hard Rock and Ampitheatre
We have stayed in this hotel many times and never had a problem until now. We booked our reservation through Expedia for 2 rooms and I had confirmation with me. The front desk said we were not booked for 2 rooms and that we would have to call Expedia to have them fix it. Expedia took no accountability for their error- they could only offer me another room at a higher price, which left us no choice considering the hotel was sold out. It took Expedia over 1 hour to help us which was very upsetting considering it delayed us meeting our guests. I will never use Expedia again
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Great price for a great hotel

Posted Aug 17, 2015
This was super nice for the price. Very clean and comfortable for my family. Very quiet slept like a baby. Will definitely stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Aug 14, 2015
Pros: The cleanliness
Cons: Adding a free cocktail/social hour
The overall experience was good. Room was right across from the club lounge which was very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from DeBary

Posted Aug 10, 2015
Very nice location. Close to everything yet hidden in back of a street. Free shuttle service within 5 miles, perfect since so close to everything. Room was clean and comfortable. Will definitely book again
2 out of 5
by A verified traveler from Orlando

Only plus was location-near venue.

Posted Jul 31, 2015
When I checked in at 4pm and not given the room I paid for and had requested over 2 weeks prior. I requested a King w/ balcony. I received a double with no access to balcony. And the room smelled like mildew really bad. The location was good-near fairgrounds for concert! I will not stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Winter Springs, FL

Wonderful place and service, and room were excell

Posted Jul 27, 2015
Pros: clean rooms
Cons: n/a
Location: Tampa Ampitheater for concerts.
Wonderful had the best time since the hotel had a shuttle to the concert site. The hotel shuttle picked us right up after the concert. It was a pleasant worry free experience. Without having to stay across the street in the inadequate hotels...
2 out of 5
by A verified traveler

Casino stay

Posted Jul 26, 2015
I booked a room with double beds, and when I arrived I was told that there were no double beds were available due to the fact that I booked through a third-party. That is unacceptable. I should have been promised the room that I booked.
2 out of 5
by A verified traveler

Ok

Posted Jul 20, 2015
Room keys stopped working 4 times.Pool didn't have enough chairs..not that nice.Room smelled musty.