Ratings based on 1,214 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler


Posted Jul 20, 2016
Pros: El personal muy amable
No hicieron la limpieza del cuarto, había cucarachas el el bote de la basura. Tuvimos que pedir que alguien subiera por la basura, ya que no limpiaron la habitación. Y aunque se ofrecieron a hacer la limpieza cuando se reporto (8pm), estábamos cansados ya que llegamos a esa hora de la calle. El precio del estacionamiento por día, se nos hizo excesivo, 20 dlls diarios, con asistencia (Vallet parking), pero es obligatorio de esa manera. Las habitaciones pequeñas. No me hospedaría nuevamente allí. Hay muchas otras mejores opciones.
4 out of 5
by A verified traveler from Sydney

Great Downtown Hotel

Posted May 20, 2016
Pros: The room was very clean and modern. Great restaurants within walking distance from the hotel. Riverwalk was very scenic both day and night.
Cons: I would have loved for the hotel to have a Laundromat. The internet in the business centre was very slow when we needed to print out a document.
Location: There are some great restaurants within walking distance from the hotel, and we visited the art museum just up the river walk. Riverwalk is beautiful.
We stayed here because we wanted to be around restaurants and shops, but we found the area to be pretty sparse for both. Ybor City is a short streetcar ride away that was described as a hub for arts and crafts and great dining, but when we went there it was not the type of area we wanted to hang around in. It had plenty of homeless men asking for money and the whole place looked like it needed a good hose down. Closer to the hotel though, are some fantastic restaurants within walking distance. The Riverwalk is very scenic and safe to walk around at night. The hotel pool could have used a bit of a clean as it was looking a little green when we were there. We would have used the pool had it been crystal clear. The chilled fruit or lemon water was nice to come back to in the lobby after walking around in the Tampa heat.
4 out of 5
by A verified traveler from Birmingham, Al

Nice Hotel on the Riverwalk

Posted Apr 28, 2016
It was nice, 3.5 stars is a fair rating. It was a good location and the staff was very friendly. The restaurant was not very good at all.
3 out of 5
by Dustin from Illinois

Posted Apr 28, 2016 on Hotels
No parking will be charged $18 a day.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
4 out of 5
by Amy

This traveler left a rating score only Posted Apr 26, 2016 on Hotels
3 out of 5
by Sarah

This traveler left a rating score only Posted Apr 22, 2016 on Hotels
2 out of 5
by Amaury from Brasil

Refurbishement urgent!

Posted Apr 21, 2016 on Hotels
Hotel is totally outdated...wifi slow...club floor service is absent...
5 out of 5
by Jim from Kona

Posted Apr 21, 2016 on Hotels
Our stay was very nice, and the experience with the people at the Sheraton became even better after we left. I did not discover that I had left my briefcase in the room until we were 200 miles away. I called the hotel and talked to Francis in Customer Service and was informed that the room attendant found the briefcase and that they would keep it locked up there until I returned the following week. I picked it up yesterday. All cash, credit cards and documents were all there. It's really great that Sheraton's policies promote employee integrity. Thank you Marisela, Francis, and Clarisse!
4 out of 5
by Jason from Bradenton, FL

Tampa River Walk a delight!

Posted Apr 20, 2016 on Hotels
This was a staycation as we live only one hour away but had never been to downtown Tampa. The Riverwalk is just fantastic! We had our bikes, which are allowed on the Riverwalk. All the museums, restaurants, and very active river activities right out the door. Hotel has a nice pool and staff were very friendly and accommodating. Valets were very helpful with biking activities. Hotel is not new, but very clean and comfortable. Highly recommend river view for a few extra bucks.