Ratings based on 1,656 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
73% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from puerto vallarta, mexico

Posted Sep 8, 2016
Excelente hubicacion, personal muy amable un poco deficiente a la hora de la limpieza de la habitación
Comment from Hotel Management
Sep 11, 2016 by LRickman, Hotel Management
Thank you for staying with us! Warmest Wishes~
4 out of 5
by A verified traveler from Miami

Nice hotel for the price

Posted Sep 7, 2016
Pros: Hospitality and location in downtown
Cons: Some of the wall plugs didnt work. Doors are thin, rugs could be replaced.
Location: There are a few restaurants nearby and the convention center.
The Westin is a very nice hotel but in much needed of upgrades.
Comment from Hotel Management
Sep 11, 2016 by LRickman, Hotel Management
Thank you for staying with us! Warmest Wishes!
4 out of 5
by A verified traveler from Trinidad and Tobago

Excellent staff service, specifically dining.

Posted Aug 31, 2016
Room service was exemplary and the gym was always clean and provided a full workout. I cannot wait to return. Keep up the Super Fantastic experience.
Comment from Hotel Management
Sep 1, 2016 by LR, Hotel Management
We are delighted to know that you had a "Super Fantastic Experience" ! Thank you so much for staying with us! Warmest Wishes!
4 out of 5
by A verified traveler

Great place to stay

Posted Aug 30, 2016
Pros: Friendly staff
Cons: The pool needs to be maintained as well as they need new patio furniture
Very nice hotel but they changed the menu and made it more expensive and less choices. Eat outside the hotel. But very nice stay. We will be back
Comment from Hotel Management
Sep 1, 2016 by LR, Hotel Management
Thank you for staying with us! We are happy that you had a nice stay and that you will be back! Warmest Wishes!
3 out of 5
by A verified traveler from Boston, MA

Convenient location in Tampa

Posted Aug 30, 2016
Would have rated the hotel higher but it had no free wifi access in the room. Had to pay 12.95 for 24 hour access. Seriously in 2016? In a hotel next to the convention center? Not good for those folks who need to work during their stay in Tampa.
Comment from Hotel Management
Sep 1, 2016 by LR, Hotel Management
Thank you for staying with us. We apologize that you did not enjoy all aspects of your stay. We hope that during the time you were here you spoke with us directly and that we had the issues resolved. Warmest Wishes!
3 out of 5
by A verified traveler from Sarasota, FL

Location was great.

Posted Aug 29, 2016
Pros: Great view and friendly staff. Great location to Amalie Arena
Cons: Needs a little updating and cleaner
Bathroom toilet was filthy under bowl area. Black marks on the wall.
Comment from Hotel Management
Sep 5, 2016 by LM, Hotel Management
Thank you for staying with us! We are delighted to hear that you found the staff to be friendly! Warmest Wishes!
5 out of 5
by A verified traveler

beautifull hotel

Posted Aug 29, 2016
just clean and central to all Tampa has to offer. right across from St Pete's beaches.
Comment from Hotel Management
Sep 1, 2016 by LR, Hotel Management
Thank you for staying with us! Warmest Wishes!
3 out of 5
by A verified traveler

NOISY!!!

Posted Aug 29, 2016
Pros: Bartenders were nice. Front desk staff friendly.
Cons: Why would someone be up and down the hall checking rooms and slamming doors at 630 when people are trying to sleep!??
Everything was great until around 630 am when it became EXTREMELY noisy with doors slamming up and down the hallway, and I don't mean the usual of people leaving. It sounded as if someone was going in and out of each room and slamming the door shut each time and talking very loudly. Horrible.
Comment from Hotel Management
Sep 1, 2016 by LR, Hotel Management
Thank you for staying with us. We apologize the noisy guests on your floor. We hope that during the morning of you let us know so that we could investigate the matter and resolve it. We appreciate your patience and we are happy the bartenders and front desk took good care of you! Be Well.
4 out of 5
by A verified traveler

Nice but someone needs to clean the pool.

Posted Aug 28, 2016
Its a nice place to stay but the pool needs to be cleaned and the new owners need to change the menu. It is quite expensive so we opted to eat at other places.
Comment from Hotel Management
Sep 1, 2016 by LR, Hotel Management
Thank you for staying with us! Warmest Wishes!
5 out of 5
by A verified traveler from YM

风景如画

Posted Aug 27, 2016
位置好,酒店的服务与细节特别好,毗邻市中心,就餐与购物非常方便,酒店的风景非常好 ,真是一次不错的入住体验,我们续租了两天,价钱也合适。😊😊😊😊😊😊😊😊😊
Comment from Hotel Management
Sep 5, 2016 by LM, Hotel Management
Thank you for staying with us! Warmest Wishes!