2 outdoor pools
Check availability

Reviews of Vista Inn and Suites Tampa

2 out of 5
Vista Inn and Suites Tampa
400 E Bearss Ave, Tampa, FL

Reviews

6.4
Rating 10 - Excellent. 206 out of 1003 reviews" "
Rating 8 - Good. 285 out of 1003 reviews" "
Rating 6 - Okay. 195 out of 1003 reviews" "
Rating 4 - Poor. 133 out of 1003 reviews" "
Rating 2 - Terrible. 184 out of 1003 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived to my room at 1145pm and my room key was not working. I went to the front desk to find out that they had no one at the desk until 7am the next morning. I had to sleep in my car.
Stayed 6 nights in Jul 2021

6/10 Okay

Charles

Stayed 3 nights in Apr 2021

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a dump
Website description of room is wrong. Pillows are like couch pillows. Carpet had a weird texture, bed frame had noticeable damage.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty....
Stayed 1 night in Jul 2021

4/10 Poor

Gary

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like
Stayed 1 night in Jul 2021

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice people. The issue that I had with the facility was things were broken and ignored. My door didn't lock (I had to hope no one would notice that you didn't need a key), the shower handle was rigged to work, TV went on and off w\hen it wanted, and walking on the carpet always felt slightly damp like the A/C was leaking. the place needs to be refurbished badly.
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

2/10 Terrible

Kimberley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Roach Hotel
First room, the door would not lock which is a major security issue. The second room had two additional guests (cockroaches). Never again.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Okay so im going to be the most honest review you have and i dont mean to be rude i loved the hotel the stay was amazing nothing could replace the experiance i had there i mean nothing will replace it. Mainly cause of the respect i got and the people that helped me have a bed. Even if i had to pay for it there was a very special reason not sexual for me but more promising. Anyway heres the blunt truth. Very good hotel staff was respectful but the clanliness needed a tiny bit of work if the hotel ceo makes enough or the hotel is able to afford services id get the small ant problem fixed in room 221 i did check everything im a stickler but just cause i want to help...im a very creative thinker...anyway the sheets pillows and bedding where good but if you where to clean the mattresses that would be good i guess if i where to do a diy clean id use a steam vac or like try to get them from that color to almost white...the showers where good st night but the hot water is set i believe to be almost a luke warm or kinda steamy temp but not steaming in the way of hot but like a good way to get clean they did provide a drain plug for the bathroom tub which really helped me and let me soak my wounds oh the doors the door to 221 needs its bolt not fixed but its regular door mechinism that locks into the frame of the door needs to be replaced i kept having to jiggle that out and shut the door
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells bad, old carpet, and a lot of molds. There is not maintenance in this place a long time.
Stayed 1 night in Jul 2021

10/10 Excellent

Brandi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Neal

Business traveler
Liked: Staff & service, room comfort
Nice inexpensive place. No microwave or refrigerator
Stayed 5 nights in Jul 2021

8/10 Good

Valarie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Old property
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a dump
Stayed 6 nights in Jul 2021

10/10 Excellent

Zuleika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Steven

Disliked: Staff & service
Not Pet Friendly
I’m was not allowed to check in my room b/c I had a cat.
Stayed 3 nights in Jul 2021
Response from Shardey Ortiz on Jul 8, 2021
Dear, valued guest. Unfortunately the hotel policy does not allowed us to accept cats. We apologized for the inconvenience.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2021

8/10 Good

Alexander

Stayed 1 night in Jul 2021

6/10 Okay

johnathan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2021

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Cucarachas in Bed And Never and good experience
Stayed 1 night in Jul 2021

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
That it looks great on the pictures and the outside but a whole another story in the inside. Basically you get what you pay for.
Stayed 1 night in Jul 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, guest. Thank you for taking the time to write a review. We would like to apologize for failing to exceed your expectations the hotel is working extensively to make improvements for our guest.

2/10 Terrible

Aaron

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross.... Just gross
This hotel was the worst. Beds were not the sizes we booked. Cigarettes under the bed. Wreaking of smoke inside and out. Spiders in the shower. Blood on the bathroom wall. Holes in the carpet. Hair in the bed. Furniture looks to have been chewed up. Front desk is no help, but friendly. We didn't even stay. Our kids were grossed out and coughing.
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, valued guest. Thank you for taking the time to write a review. On behalf of the Vista Inn staff we would like to apologized for the unpleasant stay you experienced with us. We will working hard to fix the issues you experienced. We do have 100% guest satisfactory and would love a chance to make it right.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient to I-275 No hot water the night we arrived
Stayed 2 nights in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, guest. Thank you for taking the time to write a review. We appreciate the feedback.!

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was filthy! Trash in staircase, room reeked of smoke! Sink didn't drain. Roaches in bathroom! Sticky substance on bedroom walls. Used "items" in bathroom toilet. No hot water! My husband and I slept in full clothes to avoid skin contact with bed linen. Kept sneakers the entire time due to dirty floor. This place should be shut down!
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, valued guest. Thank you for taking the time to write a review. On behalf of the Vista Inn staff we would like to apologized for the unpleasant stay you experienced with us. We will working hard to fix the issues you experienced. We do have 100% guest satisfactory and would love a chance to make it right.

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is from 6a to 9a. It is easy to access, right off the interstate. UberEats and DoorDash both deliver to this location. It is about 20 minutes from Ben T. Davis Beach and ZooTampa at Lowry Park. The pool was clean and in a good area.
Stayed 2 nights in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, guest. Thank you for taking the time to write a review We are glad to hear you enjoyed your stay with us. We look forward to seeing you in the near future.!

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, valued guest. Thank you for taking the time to leave a review. We appreciate the feedback..!

2/10 Terrible

jennifer

Stayed 2 nights in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, guest. Thank you for taking the time to write a review. We appreciate the feedback.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was ok but the hotel was the worst. Room was digusting, bathroom had rust & to top it all off they have ROACHES. Big, small but they are everywhere I was appalled.
Stayed 4 nights in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, valued guest. Thank you for taking the time to write a review. On behalf of the Vista Inn staff we would like to apologized for the unpleasant stay you experienced with us. We will working hard to fix the issues you experienced. We do have 100% guest satisfactory and would love a chance to make it right.

6/10 Okay

Verified traveler

It was ok
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, valued guest. Thank you for taking the time to leave a review. We appreciate the feedback..!

10/10 Excellent

Ashlee

Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, Ashlee. Thank you for taking the time to leave a review! We appreciate the feedback.. We look forward to seeing you again..!

4/10 Poor

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, Mrs. Judy. Thank you for taking the time to write a review. We appreciate the feedback.

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

belinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jun 25, 2021
Dear, guest. Thank you for taking the time to write a review We are glad to hear you enjoyed your stay with us. We look forward to seeing you in the near future.!

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
DURING A PANDEMIC WHY WOULD YOU DEBIT A NO SHOW CARD OTHER HOTELS ARE NOT
Stayed 3 nights in Jun 2021
Response from Shardey Ortiz on Jun 25, 2021
Dear, guest. When making reservations on a third party website the policy clearly states that guest have 24 hours to cancel free of charge. If not done so you will get penalized for no show.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like any part of my stay at this hotel.
Stayed 2 nights in Jun 2021
Response from Shardey Ortiz on Jun 25, 2021
Dear, guest. Thank you for taking the time to write a review. We would like to apologize for failing to exceed your expectations the hotel is working extensively to make improvements for our guest.

4/10 Poor

Keona

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hmmm…
The hotel looked nothing like the pictures. I had a non-smoking room that smelled like a cigarette factory caught on fire inside the room. Staff was friendly, but the condition of the hotel was not acceptable whatsoever.
Stayed 2 nights in Jun 2021
Response from Shardey Ortiz on Jun 23, 2021
Dear, guest. Thank you for taking the time to leave a review. We appreciate the feedback. I am sorry you did not enjoy your stay with us. We have a 100% Guest Satisfactory Policy and would have loved to make it right.

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had what looked like blood stains in the carpet...
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jun 25, 2021
Dear, guest. Thank you for taking the time to write a review. We will be addressing your concerns.

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to update rooms badly
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jun 25, 2021
Dear, guest. Thank you for taking the time to write a review. We would like to apologize for failing to exceed your expectations. The hotel is working extensively to make improvements for our guest.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2021
Response from Shardey Ortiz on Jul 3, 2021
Dear, valued guest. Thank you for taking the time to leave a review. We appreciate the feedback..!