Ratings based on 665 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from New York, NY

Our car was broken into while parked in the valet.

Posted Jul 18, 2016
Pros: It was nice.
Cons: Their valet....
Our car, along with 16 others, were broken into while parked "safely" in the hotel parking garage. Wedding gifts were stolen, cars were damaged. We understand that these things happen and the hotel was going to cover the cost of the damages... but now I'm receiving a bill from my insurance company and they are saying the hotel is not covering any of it. I am so upset. I spent so much money at this hotel and had a wonderful weekend.... then it ended when our rental car was severely damaged. When I contact the hotel, I get forwarded to voicemails. I leave messages and do not get a call back. I've talked to some of the other people who were at the same wedding whose cars were also involved and they are dealing with the same issue. Very upset.
5 out of 5
by A verified traveler from ct

Even my kids thought it was a nice hotel

Posted Jul 17, 2016
Cons: Housekeeping. Rooms clean but towels not restocked in right quantities.
Staff makes a difference. The room was not as described even thiughi called to check that there was a pullout couch in junior suite. no such luck. No pulpout. I have twonteenage boys and the five foot nine guy cant sleep on a loveseat. They offerred a different room on club floor with f ree breakfast but i could have booked that room to befone with. Four nights. Three people in a double room with nonplace to sit wasnt going to work. So we opted to stay in the roon and have a rollaway which was nice. Staff tried to help in every way. And my choice then was to find a hotel elsewhere or stay so we stayed. Other than that food was great. Aqua a very nice restaurant and all the foos comes from there. Nice pool. No one in it. Starbucks on site. Parking easy. Could have rented a boat on site Convenient to two other nice restuarants and halfway between clearwater and downtown convenient to airport.
3 out of 5
by A verified traveler from M

Wonderful view.

Posted May 15, 2016
Upon arriving at the Westin the view was magical. There are lots of restaurants around along with activities such as boating, sight seeing downtown, etc. I like the fact that check out is late. Like 4pm late. Overall it's a great place to stay.
4 out of 5
by Jason from Pittsfield

Nice, I'd go back

Posted Apr 12, 2016 on Hotels
Everything was pretty good. Would have liked to have seen the restaurant/bar stay open a little bit later, otherwise was good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Apr 6, 2016
Very comfortable accommodations. Pleasant and helpful staff. I would definitely stay here again.
5 out of 5
by Beverly

This traveler left a rating score only Posted Apr 4, 2016 on Hotels
4 out of 5
by sandra

Posted Mar 28, 2016 on Hotels
the hotel Looks so beautiful from pictures. But It is a normal hotel. No free wifi. The coffe maker was broken.
5 out of 5
by kimberly from Ankeny

Spring break

Posted Mar 25, 2016 on Hotels
Wish the guest had free Wifi in the rooms...
3 out of 5
by A verified traveler from arlington heights,il

Business oriented hotel

Posted Mar 23, 2016
Beautiful clean hotel....but Not family oriented. More for business travel. Wi-Fi was not included! Hotel charged for parking ... The double beds were really small. The beach was nice but the water was very dirty looking swampy (kids didn't want to go in water). Not much close by. Stocked fridge was expensive no room to use the fridge for personal use!