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Reviews of Holiday Inn Tampa North, an IHG Hotel

3 out of 5
Holiday Inn Tampa North, an IHG Hotel
3751 East Fowler Avenue, Tampa, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 224 out of 422 reviews" "
Rating 8 - Good. 105 out of 422 reviews" "
Rating 6 - Okay. 46 out of 422 reviews" "
Rating 4 - Poor. 28 out of 422 reviews" "
Rating 2 - Terrible. 19 out of 422 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nikkia

Liked: Cleanliness, staff & service
It was ok. Nice and clean. Bed was comfy. The tv kept freezing up so it made it hard to watch a movie. Some of the furniture was broken. The one thing I really disliked was the water in our bathroom smelled like rotten eggs.
Stayed 1 night in Apr 2024
Response from Holiday INN on Apr 19, 2024
Thank you for the review and feedback. We will look into the tv and furniture right away. Thank you for bringing this to our attention.

2/10 Terrible

Kenneth

Disliked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Holiday INN on Apr 10, 2024
We are sad that you did not enjoy your stay. Hopefully you give us another chance in the future and please feel free to provide suggestions on what we could do better.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Holiday INN on Apr 8, 2024
Thank you for the amazing review. Please visit again soon.

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday INN on Apr 8, 2024
Thank you for the terrific review.

10/10 Excellent

Sherri

Liked: Staff & service
Disliked: Amenities
The lady who checked me in was so nice. She was trying to multi-task to check me in so that I did not have to wait but was also helping a customer on the phone asking a ton of questions. She made sure I had everything I needed. Also acknowledged me each time I came in and out. Loved the electric blinds in the room. Room set-up was a little strange as you could not open the room door of the bathroom door was open…they hit each other. Also my towel stand in the bathroom had black electric tape on each top leg/section. Seemed strange for a fairly new hotel.
Stayed 1 night in Apr 2024
Response from Holiday INN on Apr 4, 2024
Thank you for the great review. We will definitely look into the bathroom situation. We hope to see you again.

4/10 Poor

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very clean, in a convenient area and in a good safe area.
Stayed 2 nights in Mar 2024
Response from Holiday INN on Apr 2, 2024
Hello David, We are sad for the not good review, however we are happy that feel the hotel was clean and you felt safe.

2/10 Terrible

Tameka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated plus I was over charged almost $100 and told they couldn’t give me a receipt because the machine was down and would email it. Overage was not for the deposit. Charges posted to my account was told it was because Expedia didn’t give me right price (not true). Tried calling, person said hold on he would research, hung up and would not answer phone. Called 3 - 4 additional times a lady answered and said that was the price. Even though the over charge posted on a separate transaction. FURIOUS
Stayed 2 nights in Mar 2024
Response from catherine on Apr 2, 2024
We are sincerely sorry to hear about your recent stay at our hotel. We take all guest feedback seriously, and your comments about the outdated decor and billing issues are concerning.Firstly, we apologize that the decor did not meet your expectations. We are constantly striving to improve our facilities, and your feedback will be valuable in guiding our future renovations.Secondly, we deeply regret the overcharge you experienced and the lack of clarity regarding the receipt and pricing discrepancy. We were unaware of this situation you received about Expedia providing an incorrect price is inaccurate. We understand this caused significant frustration.We want to assure you that we are investigating this matter thoroughly. We will review the billing details and ensure you are promptly refunded for your overcharge Please contact us to further discuss this matter.

6/10 Okay

Julie

Liked: Staff & service
Disliked: Property conditions & facilities
There was no safe in the room, the room especially the bathroom needed some updates…shower drain was clogged
Stayed 2 nights in Mar 2024
Response from Holiday INN on Apr 1, 2024
Thank you for your feedback.

10/10 Excellent

Brittany, Lake Placid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday INN on Mar 28, 2024
Thank you for the excellent review.

10/10 Excellent

Frederick, Naples

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean. That to us is most important. Also, it’s a near new hotel and that is good, too.
Stayed 1 night in Mar 2024
Response from Holiday INN on Mar 27, 2024
Thank you so much for the excellent review.

10/10 Excellent

Charity

Stayed 2 nights in Mar 2024
Response from Melvin on Apr 12, 2024
Thank you for the great review. It means the world to us.

6/10 Okay

Todd

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Holiday INN on Mar 18, 2024
Thank you for the feedback.

2/10 Terrible

Lana

Stayed 1 night in Mar 2024
Response from Holiday INN on Apr 1, 2024
We are sad to hear that you did not have a great experience.

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and up to date.
Stayed 2 nights in Feb 2024
Response from Holiday INN on Feb 26, 2024
Thank you for the great review and feedback.

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is included and you order from a menu. There is a bar that also offers a few finger foods.
Stayed 2 nights in Feb 2024
Response from Holiday INN on Feb 14, 2024
Thank you for the great review. Hope to see you again.

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Feb 2024
Response from Holiday INN on Feb 14, 2024
Thank you for the amazing review. Hope to see you again soon.

8/10 Good

Herbert Lincoln Ubbens

Stayed 3 nights in Feb 2024
Response from Holiday INN on Mar 26, 2024
Thank you for the great review.

10/10 Excellent

Makayla

Stayed 1 night in Feb 2024
Response from Holiday INN on Mar 26, 2024
Thank you for the great review. Hope to see you again soon.

8/10 Good

Althea

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The parking space was too narrow.
Stayed 2 nights in Jan 2024
Response from Holiday INN on Feb 14, 2024
Thank you for the great review!

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, clean and modern!
Stayed 1 night in Jan 2024
Response from Holiday INN on Jan 23, 2024
Thank you for the excellent review.

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice although to me a bit pricey
Stayed 1 night in Jan 2024
Response from Holiday INN on Jan 20, 2024
We are pleased to hear you enjoyed your stay. Hope you visit again soon.

8/10 Good

Andee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tammy at the Breakfast Bar was Awesome and the People working Desk were very polite and Helpful
Stayed 3 nights in Jan 2024
Response from Holiday INN on Jan 20, 2024
Tammy will be so pleased to hear you enjoyed your time with her. Thank you.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. We arrived about 8:30 at night. The desk clerk was not at the desk and we waited about 10 mins before she came out of a back room. We ask about the “ restaurant “ which was advertised but is really a bar area in the lobby. She said it closed at 9. We took our suitcases to the room and came back about 5 mins later and it was closed. The desk clerk and the waitress at the restaurant the next morning were very friendly and helpful. We ate at the restaurant. The food was ok.
Stayed 1 night in Dec 2023
Response from Holiday INN on Feb 14, 2024
Thank you for the great review and the feedback. We strive to make every visit perfect and your feedback help us do that.

8/10 Good

Terri

Stayed 1 night in Dec 2023
Response from Holiday INN on Jan 1, 2024
Thank you for the great review. Hope to see you again soon.

10/10 Excellent

Carson

Response from Holiday INN on Feb 14, 2024
Thank you for the great review!

10/10 Excellent

Ryan

Stayed 3 nights in Dec 2023
Response from Holiday INN on Jan 20, 2024
Thank you for the great review.

10/10 Excellent

Syeda

Stayed 1 night in Dec 2023
Response from Holiday INN on Jan 1, 2024
Thank you for the great review. See you again soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Holiday INN on Feb 14, 2024
Thank you for the Great review!

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Holiday INN on Dec 7, 2023
Thank you for the great review, Hope to see you again soon.

10/10 Excellent

Arniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Holiday INN on Jan 1, 2024
Thank you for the great review. Happy New Year.

2/10 Terrible

Guenevere

Stayed 1 night in Nov 2023
Response from Holiday INN on Dec 7, 2023
Sorry you did not enjoy your stay. We hope to have a chance to make it up to you in the future.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location, quiet, and clean!
Stayed 1 night in Nov 2023
Response from Holiday INN on Dec 7, 2023
We appreciate the great review. Hope to see you again soon.

6/10 Okay

Vahid

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Business Traveler
The WiFi did not work and the staff were non-responsive
Stayed 2 nights in Nov 2023
Response from Holiday INN on Nov 21, 2023
Thank you for the feedback. We will definitely look into this issue and make needed changes.

8/10 Good

Onai

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable
It was very clean and well maintained. The bar and restaurant are a little bit lacking.
Stayed 1 night in Nov 2023
Response from Holiday INN on Nov 21, 2023
Thank you for the great review and feedback. We take it to heart and will grow from it.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place, great room, clean.
Stayed 2 nights in Nov 2023
Response from Holiday INN on Nov 21, 2023
Thank you for the great review. We look forward to seeing you again soon.

10/10 Excellent

Samuel

Stayed 2 nights in Nov 2023
Response from Holiday INN on Dec 7, 2023
Thank you for visiting us. See you again soon.

4/10 Poor

Gerardo

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Holiday INN on Nov 15, 2023
We are sorry to hear you did not have a great visit. Thank you for the feedback.

8/10 Good

mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MOFFIT which is fantastic! Also close to areas not so great
Stayed 2 nights in Nov 2023
Response from Holiday INN on Nov 15, 2023
We are glad you enjoyed your stat at our location.

10/10 Excellent

Jane

Stayed 3 nights in Oct 2023
Response from Holiday INN on Dec 7, 2023
Thank you for the positive review. Hope to see you again soon.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra great service
All the staff were excellent, from the front desk to the restaurant staff. I was made to feel welcome for my short stay. I wiuld recommend this facility to anyone traveling to the North Tampa Area.
Stayed 1 night in Oct 2023
Response from Holiday INN on Oct 31, 2023
Thank you for the great review. We are so happy you enjoyed your stay and we look forward to seeing you again soon.

8/10 Good

Cristal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from cathy on Nov 1, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn TAMPA NORTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased that you enjoyed your stay with us and hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Excellent

Phillip

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 2 nights in Oct 2023
Response from Holiday INN on Oct 31, 2023
We are so glad you enjoyed your stay.

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from cathy on Nov 1, 2023
Thank you for taking the time to tell us about your experience at Holiday Inn TAMPA NORTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are pleased that you enjoyed your stay with us and hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Good

alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Holiday INN on Oct 19, 2023
Thank you for the review

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and comfortable
Stayed 2 nights in Oct 2023
Response from Holiday INN on Oct 16, 2023
We are happy you enjoyed your stay. Hope to see you again soon.

8/10 Good

paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thee were barking dogs directly across from our room. The receptionist he’d tried to call the people who left their dogs to no avail. She immediately found us an acceptable room. Dogs
Stayed 1 night in Oct 2023
Response from Holiday INN on Oct 19, 2023
Thank you for the feedback. I am happy the front desk was able to get you to a quieter room.

6/10 Okay

Amy

Traveled with family
One room had a cockroach, the other room the usb wasn’t working, gave me the wrong room then fixed it, but checking out charged me for a suite when I was in a double bed room.
Stayed 2 nights in Oct 2023
Response from Holiday INN on Oct 19, 2023
We are sorry you did not enjoy your stay. We will take you comments to heart and get better.

10/10 Excellent

Paul E.

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Jul 2023
Response from Holiday INN on Oct 11, 2023
Thank you so much for the positive review. We look forward to serving you again.

4/10 Poor

Sharon

Liked: Cleanliness, property conditions & facilities
Miffed!
Problems w/discount @ check in. Finally spoke w/customer service over the phone. Was told I would get a resolved call. Did not. Quite noisey. Very close to high traveled roadway. Walls & floors in between echo noise w/in hotel. Requested 1st floor got 2nd. Lot of light in the room. Pull down shade not adequate to block the light. Will never book 3rd party hotel reservations again! Couldn’t even get paper/digital receipt @ check out!
Stayed 1 night in Oct 2023
Response from Holiday INN on Oct 11, 2023
Thank you for the feedback. I do apologize for your frustrations. We do encourage you to book through IHG or the hotel directly in the future

2/10 Terrible

Anquil

Disliked: Staff & service
The staff were the worse staff ever to be the first face you see when entering the property. Drove all the way here for the host to accuse me of having a fake ID upon check in.
Stayed 1 night in Oct 2023
Response from Holiday INN on Oct 11, 2023
Thank you for the feedback. We will use it to continue to get better.